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  • Turning Interrogation into Investigative Interviewing

    Turning Interrogation into Investigative Interviewing

    Turning Interrogation into Investigative Interviewing

    Written by

    Marta Hopfer-Gilles

    Published 28th May 2024

    Summary:

    Investigative Interviewing vs. Interrogation: Investigative interviewing is a conversation-based approach focused on gathering truthful and complete information, while interrogation is confrontational, aiming to obtain confessions through psychological tactics.

    Critiques of Interrogation: Traditional interrogation methods are criticized for their potential to induce false confessions, lack scientific foundation, violate suspects’ rights, and disproportionately affect vulnerable populations.

    Advocacy for Reform: There is a push for ethical and effective techniques like the PEACE model, emphasizing rapport building and communication, which lead to more accurate and reliable information gathering.

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    Investigative interviewing is a crucial tool for law enforcement, journalists, and other professionals who need to gather accurate and reliable information from people. It should not be confused with interrogation, which is a more confrontational and adversarial process that aims to obtain a confession or other incriminating information. Investigative interviewing is a conversation-based approach that aims to elicit truthful and complete accounts of events, as well as the thoughts, feelings, and motivations of those involved.  

    What is the difference between interrogation and investigative interviewing?

    The main difference between investigative interviewing and interrogation lies in their respective mindsets. Investigative interviewing is based on the premise that the interviewee is a potential source of information who may have valuable insights into a case or situation. The interviewer’s goal is to establish rapport and trust with the interviewee, and to encourage them to share what they know in a relaxed and non-threatening environment. This requires a curious and open-minded approach, where the interviewer listens carefully to what the interviewee says, asks follow-up questions to clarify and expand on their answers, and avoids making assumptions or judgments.

    In contrast, interrogation is based on the premise that the interviewee is a suspect who has committed a crime or knows critical information that they are withholding. The interrogator’s goal is to break down the interviewee’s resistance and get them to confess or reveal incriminating details. This often involves a confrontational and intimidating approach, where the interrogator uses psychological tactics to manipulate the interviewee’s emotions, perceptions, and beliefs. Common interrogation techniques include making false promises or threats, using physical or emotional stress, and creating a sense of isolation or fear.

    Critiques of traditional interrogation methods

    The main critiques of traditional interrogation methods often revolve around the ethical, psychological, and legal implications of such practices. Numerous studies and reports from well-renowned sources support these critiques and have led to a growing consensus on the need for reform in interrogation practices, with a focus on techniques that are both effective and respectful of suspects’ rights and psychological well-being. The adoption of evidence-based practices is increasingly advocated within law enforcement communities around the world.

    The main criticism are focused around the following issues:

    • Coerciveness and False Confessions: Traditional interrogation techniques, such as the Reid technique, have been criticised for their potential to induce stress, anxiety, and psychological manipulation, which can lead to false confessions. Studies have shown that these techniques can be particularly coercive and misleading, resulting in innocent people admitting to crimes they did not commit.
    • Lack of Scientific Foundation: Critics argue that some traditional interrogation methods lack a solid scientific foundation and rely more on the intuition and experience of the interrogator rather than empirical evidence and psychological research.
    • Violation of Rights: There is concern that aggressive interrogation tactics may violate the rights of suspects, particularly the right to remain silent and the right to legal counsel, as guaranteed by legal frameworks such as the Miranda rights in the United States.
    • Impact on Vulnerable Populations: Certain groups, such as juveniles, the mentally ill, or those with cognitive impairments, are more susceptible to the pressures of interrogation and may not fully understand their rights or the implications of their statements, making them more vulnerable to coercion.
    • Advocacy for Reform and Best Practices: In response to these critiques, there has been a push toward more ethical and effective interviewing techniques, such as the PEACE model (Preparation and Planning, Engage and Explain, Account, Closure, and Evaluate), which emphasises communication, rapport building, and obtaining information without coercion.

    Mindset Matters

    The mindset of investigative interviewing is more conducive to gathering accurate and reliable information than interrogation. By creating a safe and supportive environment, the interviewer can encourage the interviewee to share information voluntarily, without feeling coerced or intimidated. This, in turn, increases the likelihood that the information obtained is truthful and complete, and that the interviewee feels respected and heard. Moreover, investigative interviewing can be used not only in criminal investigations but also in other contexts, such as workplace disputes, journalistic investigations, or academic research.

    It’s One or the Other

    In conclusion, investigative interviewing and interrogation are two distinct approaches to gathering information from interviewees. While interrogation aims to obtain a confession or other incriminating information through confrontational and adversarial means, investigative interviewing aims to elicit truthful and complete accounts of events and feelings through a curious and open-minded approach. By understanding the differences between these two mindsets, professionals can choose the most appropriate approach for their needs and achieve their goals more effectively.

    Resources

    1. “Investigative Interviewing: Strategies and Techniques” by Michael E. Lamb, LaTonya S. Summers, and David J. La Rooy – a comprehensive textbook that covers the theoretical and practical aspects of investigative interviewing.
    2. “Interviewing and Interrogation for Law Enforcement” by John E. Hess – a guidebook that provides law enforcement officers with practical tips and techniques for conducting successful interviews and interrogations.
    3. “The Reid Technique of Interviewing and Interrogation” by John E. Reid and Joseph P. Buckley – a classic textbook that describes the Reid technique, a widely used approach to interrogation.
    4. “Investigative Interviewing: Psychology and Practice” by Rebecca Milne and Ray Bull – a book that examines the psychological principles and best practices of investigative interviewing.
    5. “The Innocence Project” – a nonprofit organisation that works to exonerate wrongfully convicted individuals and improve the criminal justice system. They provide resources and research on investigative techniques, including interrogation and eyewitness identification.
    6. “Police-induced confessions: Risk factors and recommendations.” Law and Human Behavior, 34(1), 3-38 by Kassin, S. M., Drizin, S. A., Grisso, T., Gudjonsson, G. H., Leo, R. A., & Redlich, A. D. (2010).
    7. “You’re guilty, now confess! Why are police permitted to use deceptive interrogation techniques?” by Meissner, C. A., & Kassin, S. M. (2004).  American Journal of Public Health, 94(6), 1078-1084.
    8. “Police interrogation and American justice.” Harvard University Press, by Leo, R. A. (2008)
    9. “Youth on trial: A developmental perspective on juvenile justice.” University of Chicago Press, by Grisso, T., & Schwartz, R. G. (Eds.). (2000).
    10. “National evaluation of the PEACE investigative interviewing course.” Police Research Award Scheme, Home Office, by Clarke, C., & Milne, R. (2001).
    11. ChatGPT was used in the creation of this article. Edited by domain experts within investigative interviewing. 

    Related products

    • Fixed Recorder

      Fixed HD recorder for high security interview rooms.

    • Ark Interview Management

      Receive, monitor, and keep evidence throughout its lifetime.

    • Portable Recorder

      Lightweight, PACE-compliant interview recorder for any setting.

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    • Field interviews

      Field interviews

      See how to bridge the gap between traditional policing and the dynamic nature of crime.

    • Vulnerable witness interview

      Vulnerable witness interview

      See how to create a safe and supportive environment during interviews of children and vulnerable witnesses.

    • Suspect interview

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      See how recording technology prevents miscarriages of justice and gives everyone an equal access to justice.

    Marta Hopfer-Gilles

    June 18, 2024
    Category
    Blog, Interview recording, Investigative Interviewing
  • Improving Courtroom Evidence Playback: 
A Guide for Law Enforcement

    Improving Courtroom Evidence Playback: 
A Guide for Law Enforcement

    Improving Courtroom Evidence Playback: A Guide for Law Enforcement

    Written by

    Marta Hopfer-Gilles

    Published 28th May 2024

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    The Importance of Recording Interviews 

    In today’s legal landscape, the accurate recording of interviews with witnesses and suspects is critical for building solid evidence and is increasingly recognised as best practice. Recordings not only preserve the evidence in its original state, but also provide a factual record of the entire interaction. Every aspect of the interview – including the setup, participant identities, and all exchanges – is comprehensively captured. This ensures the interview’s integrity and aids in safeguarding against memory flaws. 

    Properly documented evidence is an indispensable asset in court and underscores the necessity of employing reliable recording technologies. 

    Challenges in Courtroom Evidence Playback 

    There are significant challenges associated with the technological limitations in current courtroom setups. These range from inadequate equipment, leading to poor-quality video and audio, to improperly positioned screens, making it difficult for jurors to grasp the nuances of a witness’s testimony. Such shortcomings can impact the delivery of justice, as jurors might struggle to engage with and accurately interpret the evidence presented. 

    Davidhorn’s Technology 

    Using Davidhorn’s recording technology, law enforcement agencies can ensure that every interview is captured with audio and video, producing court-ready evidence. Our devices and software are designed to meet legal standards, guaranteeing that the evidence is admissible and respected in legal proceedings. However, while capturing high-quality evidence is critical, its presentation in court is equally crucial. 

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    Conclusion

    As technology advances, so too should our legal processes. By marrying high-quality evidence recording technology with improved courtroom presentation, we can enhance the clarity, engagement, efficiency and fairness of trials. Law enforcement agencies, armed with the right tools and knowledge, can lead the charge in this new era of judicial proceedings, ensuring that justice is not only done but seen and heard. 

    Davidhorn is committed to this vision, providing the tools and support needed to navigate the complexities of modern law enforcement and judicial presentation. Together, we can forge a future where technology stands as a pillar of justice, ensuring every voice is heard and every piece of evidence is clearly seen. 

    Marta Hopfer-Gilles

    June 18, 2024
    Category
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