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    eBook: Empowering Modern Policing with Innovative Solutions

    This eBook is based on two recent independent reports from Norway and the United Kingdom that review inefficiencies in policing and suggest improvements.

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    eBook: Empowering Modern Policing with Innovative Solutions

    This eBook is based on two recent independent reports from Norway and the United Kingdom that review inefficiencies in policing and suggest improvements.

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    eBook: Empowering Modern Policing with Innovative Solutions

    This eBook is based on two recent independent reports from Norway and the United Kingdom that review inefficiencies in policing and suggest improvements.

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    eBook: Empowering Modern Policing with Innovative Solutions

    This eBook is based on two recent independent reports from Norway and the United Kingdom that review inefficiencies in policing and suggest improvements.

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  • Investigative interviewing: Prof. Becky Milne’s pioneering journey

    Investigative interviewing: Prof. Becky Milne’s pioneering journey
    Investigative interviewing: Prof. Becky Milne's pioneering journey

    Investigative interviewing: Prof. Becky Milne’s pioneering journey in forensic psychology 

    New episode of “Beyond a Reasonable Doubt” is out!

    Listen

    This episode of our podcast features Becky Milne – Professor of Forensic Psychology University of Portsmouth, who offers an in-depth look at her dynamic career in forensic psychology, from unexpected beginnings to becoming a global influencer in investigative interviewing. 

    Investigative interviewing: Prof. Becky Milne's pioneering journey

    A path shaped by early experiences 

    Prof. Milne recounts her early inspirations, like her impactful visit to the UN building as a teenager, which set her on a path toward advocating for social justice through her professional work. These experiences fueled her passion for developing practices that ensure fair and ethical treatment within the criminal justice system. 

    Prof. Becky Milne

    Innovating investigative interviewing 

    Throughout her career, Prof. Milne has focused on transforming traditional interrogation methods to protect and respect the rights of interviewees, especially the vulnerable. Becky highlights how working with police officers who always ask her, “What’s the point?” makes her aware of the practical usefulness of what she teaches and the impact it can generate. 

    Becky discusses her collaboration with Ray Bull and many others to pioneer techniques that have become standard practice in forensic psychology, emphasising ethical, trauma-informed interviewing, resulting in legislation and practices to strengthen justice. 

    Global impact and continuing efforts 

    Reflecting on the last 25 years and the development of the field of investigative interviewing in Europe, Prof. Milne has seen the changing tide, turning from a narrow-minded interrogation stance to an open-minded, ethical and effective interviewing model.  

    Looking ahead, she is positive about the future and how this approach is being brought out in the world through a growing movement that includes i.e. the Implemendez network. What makes Prof. Milne optimistic is also the technology that has the potential to help with the investigators’ cognitive overload and cognitive biases.  

    Becky also shares insights into her ongoing and future projects, aiming to fill the current must-needed research gaps around war crimes, sexual offences and terrorist attacks. 

    Conclusion 

    Prof. Becky Milne’s journey is a compelling example of how dedication to ethical principles can lead to substantial improvements in forensic practices worldwide. Her work not only advances the field of forensic psychology but also ensures that justice systems across the globe are more humane and effective. 

    Related products

    • Fixed Recorder

      Fixed HD recorder for high security interview rooms.

    • Portable Recorder

      Lightweight, PACE-compliant interview recorder for any setting.

    • Capture

      Mobile app recorder for capturing evidence on the go.


    • Ark Interview Management

      Receive, monitor, and keep evidence throughout its lifetime.

    July 17, 2025
  • How to Use Davidhorn’s Investigative Interview Recording Solution.

    How to Use Davidhorn’s Investigative Interview Recording Solution.

    How to Use Davidhorn’s Investigative Interview Solution. Webinar with Davidhorn CTO Magnus Green.

    (Live-recorded webinar from Davidhorn Police Interview Summit 2025)

    Fill out the form to watch the webinar.
 Please fill in all required fields (*) before submitting your inquiry.

    Our latest webinar, recorded during the Davidhorn Police Interview Summit 2025, was hosted by Magnus Green, Chief Technology Officer at Davidhorn.

    Magnus provided an exclusive hands-on demonstration of our comprehensive investigative interview solution, showcasing over 40 years of research and development in action.

    In this practical walkthrough, Magnus explored:

    • Complete interview workflow management – From initial planning through to post-interview analysis, demonstrating how technology supports the entire investigative process
    • Real-time interview demonstration – Live recording session showing seamless integration between planning, conducting, and monitoring interviews
    • Digital evidence integrity – How Digital Fingerprint SHA-256 and encryption protect evidence from tampering while maintaining court admissibility
    • Advanced transcription and AI assistance – Automated speech-to-text transcription capabilities with human oversight to ensure accuracy and reliability
    • Secure sharing capabilities – Controlled access systems for sharing evidence with legal representatives while maintaining audit trails and security
    • Flexible deployment options – Browser-based solutions that work across devices while respecting data sovereignty requirements

    Magnus’s demonstration highlighted how modern interview management technology streamlines investigative workflows while maintaining the highest standards of evidence integrity. Built with input from practitioners to solve real-world problems, this solution enhances efficiency without compromising the quality or admissibility of evidence.

    Discover how this proven technology transforms investigative interviewing from planning to courtroom presentation, supporting justice through innovation.

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    June 23, 2025
  • How to Set Up a Police Interview Recording Room.

    How to Set Up a Police Interview Recording Room.

    How to Set Up a Police Interview Recording Room. Webinar with Jeff Horn.

    (Live-recorded webinar from Davidhorn Police Interview Summit 2025)

    Fill out the form to watch the webinar.
 Please fill in all required fields (*) before submitting your inquiry.


    Our latest webinar, recorded during the Davidhorn Police Interview Summit 2025, was hosted by Jeff Horn, General Manager of Davidhorn UK. Jeff brought decades of specialised expertise in ensuring that crucial investigative work translates into admissible evidence in court.
    In this comprehensive technical presentation, Jeff explored:

    • Scientific foundations of police interview recording – Drawing from the original UK trials that established PACE legislation and the lessons learned from historical cases like the Guildford Four
    • Audio as primary evidence – Understanding why clear, audible audio takes precedence over video, and the technical requirements for court admissibility
    • Room design and environmental considerations – Practical guidance on acoustic treatment, camera positioning, and creating optimal recording environments for both suspect interviews and vulnerable witness suites
    • Technology standards for tamper-proof police interview recording – The critical role of Digital Fingerprint (SHA-256), AES-256 encryption, and maintaining chain of evidence integrity
    • Specialised considerations for vulnerable witnesses – Technical adaptations needed for child interview suites and trauma-informed recording approaches

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    Jeff’s presentation highlighted how proper technical implementation of recording systems directly impacts the admissibility and quality of evidence, ensuring that the vital work of investigators and the courage of witnesses translates effectively into the courtroom.
    Discover how these evidence-based technical standards and proven methodologies support justice while protecting the integrity of both the investigative process and those who participate in it.

    June 10, 2025
  • Reading Council Interview Recording Equipment Case Study

    Reading Council Interview Recording Equipment Case Study

    Reading Council – Streamlining Investigations with Interview Recording Equipment

    Reading Borough Council‘s fraud investigation team was facing challenges with their outdated interview recording equipment. The 10–15-year-old portable DVD burning solution was becoming unreliable, with concerns about its longevity and audio quality. Paul Davis, with his background in the Metropolitan Police, recognised the need for a modern, efficient system that would save time and reduce costs. To ensure that interviews done across the council can be used in the court of law, the recorder in use must be recorded with a PACE compliant recorder. 

    Reading Borough customer case

    “We were still using the DVD burning solution with a portable machine that was quite old. The audio quality wasn’t that great, and there were concerns about the longevity of the kit,” explains Paul Davis from Reading Borough Council’s fraud investigation team. 

    Summary

    The Challenge: Reading Borough Council’s fraud investigation team was struggling with a 10-15 year old portable DVD burning system that had poor audio quality and reliability concerns.

    The Solution: After evaluating five different companies, they chose Davidhorn’s cloud-based digital interview recording system for its user-friendly design, reputation, and PACE compliance.

    The Results:

    • Time Savings: Eliminated DVD labelling, burning, and physical setup processes
    • Cost Reduction: Built-in transcription replaced expensive external transcription services
    • Storage Efficiency: Removed the need for physical DVD storage (previously kept for 6 years)
    • Enhanced Workflow: Added features like real-time streaming for complex investigations, tagging significant moments, and secure sharing capabilities
    • Multi-Department Impact: Now serves five council departments including Environmental Health, Licensing, and Planning Enforcement

    Key Quote: “It’s been a breath of fresh air for everybody. We can’t believe how we’ve worked without this before, as everyone’s been using the same antiquated system.” – Paul Davis, Reading Borough Council

    Implementation: Seamless process with strong customer support, transforming an outdated system into a modern, efficient digital solution that’s fit for purpose in today’s investigative environment.

    Read more

    The Search for Modern Council Interview Recording Equipment

    Paul spearheaded the initiative to find a replacement system, collaborating with five departments across the council, including Environmental Health, Licensing, Planning Enforcement, and Private Sector Housing. After evaluating different companies through demonstrations of their hardware and software, Davidhorn emerged as the clear choice. 

    “I wanted to implement a new solution because we were still using the DVD burning system.” says Mr. Davis. 

    What ultimately convinced Reading Borough Council to choose Davidhorn was the user-friendly nature of the equipment, the cloud option and the company’s reputation. 

    “The kit looked really user-friendly, which was really important for us. We didn’t want anything that was going to be too complicated. Davidhorn is very reputable around the world and has a good background in this field,” he emphasises. 

    A Seamless Implementation Process 

    The transition to the new council interview recording equipment was remarkably smooth. Mr. Davis worked closely with Davidhorn to install the equipment in a PACE interview suite. 

    “Once we’d agreed everything and made the decision to go with the kit from Davidhorn, it was a fairly easy process. We had to provide all the schematics of the building and room, but the whole process was really straightforward. I had a really good rapport with the Davidhorn Customer Success team member, who was on the phone or at the end of an email if I needed something. It was all very seamless.” 

    Paul Davis from Reading Borough Council’s fraud investigation team

    Transforming the Interview Process 

    The new cloud-based interview recording system has revolutionised how Reading Borough Council conducts interviews. The team has embraced the technology enthusiastically, appreciating its ease of use and time-saving features. 

    “It’s been a breath of fresh air for everybody. The team have found it really straightforward. You set up your metadata prior to the interview, go to the interview suite, put in your PIN, hit the button, and record. When the interview is concluded, it gets saved onto the cloud,” Mr. Davis explains. 

    The system offers several advanced features that have enhanced the team’s workflow, including transcription services, tagging significant moments during interviews, and streaming capabilities for complex investigations. 

    “What is really helpful is where you can stream the interview to someone who’s not actually in the room, which is beneficial for complex investigations where we may want someone like an expert in a specific field observing the interview.” 

    Completed install in Borough Council
    Completed install in Borough Council

    Significant Time and Cost Savings 

    The switch to Davidhorn’s digital solution has eliminated many time-consuming processes associated with the old DVD-based system. 

    “Our time is so critical and having a recording solution like this saves a lot of time. In the days of using DVDs, you’re having to peel off labels to put onto the discs for master and working copies. Setting up the old PACE machine, plugging it in, getting the speakers set out – the new solutions save us so much time.” 

    The built-in transcription service is another area where the council is seeing benefits. 

    “We’re using the transcription feature, and I think that’s going to be evolving as it gets better. It’s still very good and it’s going to save us a lot of money because we previously used an external transcription company.” 

    Storage has also been simplified dramatically, eliminating the need for physical storage space for DVDs that must be kept for up to six years. 

    “We’ve got a huge cupboard full of DVDs, which we’re not going to have anymore. That’s really good for us. We can’t believe how we’ve worked without this before, as everyone’s been using the same antiquated system.” 

    Looking to the Future 

    As the team continues to explore the system’s capabilities, they’re looking forward to using additional features such as the sharing function to collaborate with their legal team, and they’re eager to see enhancements to the transcription service. 

    Overall, Reading Borough Council’s experience with Davidhorn has been overwhelmingly positive, transforming their interview process into something more efficient, reliable, and fit for purpose in the modern age. 

    Related products

    • Fixed Recorder

      Fixed HD recorder for high security interview rooms.

    • Capture

      Mobile app recorder for capturing evidence on the go.


    • Ark Interview Management

      Receive, monitor, and keep evidence throughout its lifetime.

    May 30, 2025
  • Transforming police interviewing in Devon, Cornwall and Dorset

    Transforming police interviewing in Devon, Cornwall and Dorset

    Transforming police interviewing in Devon, Cornwall and Dorset

    In 2023, Devon & Cornwall Police and Dorset Police undertook an ambitious project to modernise their police interview recording systems with Davidhorn devices, installing 115 devices in interview rooms and 32 portable units in over 60 stations. Spanning villages, towns, cities, and even remote islands, this extensive rollout across three counties has transformed their interview capabilities, overcoming geographic and logistical challenges unique to the UK’s largest police regions. Sgt Ant Moorhouse – who lead the operational delivery of the project across the Alliance, talked to us about the implementation process and how it transformed the work of Devon & Cornwall Police and Dorset Police.

    Summary

    • Modernising Interview Recording: In 2023, Devon & Cornwall Police and Dorset Police implemented 115 fixed devices and 32 portable units across 60 stations, overcoming challenges like historic buildings and outdated equipment.
    • Improved Efficiency: The new devices reduced setup times, improved audio quality for court proceedings, and provided flexibility with portable kits—allowing officers to focus more on frontline duties.
    • Looking Ahead: With positive feedback, both forces are now exploring future advancements like AI-powered transcription and redaction to further enhance productivity and service delivery.
    Read more

    The unique challenges of policing in Devon, Cornwall, and Dorset

    Devon, Cornwall, and Dorset Police forces operate across one of the UK’s largest and most diverse geographic areas. With three counties, two police forces, and roughly 60 stations, covering this expansive territory presents distinct challenges. According to Sgt Moorhouse “Devon and Cornwall is the largest geographic force in the country. To get from one area to another can easily take hours, even using blue lights.” This extensive area, combined with a mix of urban, rural, and coastal communities, means that police response times can be stretched, and centralised resources, like custody centres, can be hours away in summertime traffic.

    Adding to the complexity, both forces were previously relying on outdated technology, including older style digital recorders, DVD-burning systems, and even portable tape recorders, which limited both flexibility and audio quality. Officers often found themselves dealing with clunky devices that required excessive setup time and resulted in poor sound quality—a major frustration in court, where clear recordings are essential. These limitations underscored the need for a significant upgrade, prompting the force not only to replace the outdated equipment but also to reconsider the placement of interview units across the region for maximum efficiency and accessibility.

    Implementing Davidhorn’s solution

    The project to implement Davidhorn’s devices and set up interview rooms across Devon, Cornwall, and Dorset was a large-scale effort, involving complex logistics and structural challenges. However, the deployment process itself went smoothly, thanks to careful planning and regular communication with Davidhorn’s Customer Success team. Sgt Moorhouse explained, “We conducted the rollout in a structured way, starting with Exeter to identify any issues before expanding.” This phased approach allowed the team to tackle potential challenges early, ensuring they were well-prepared for the larger rollout.

    Sgt Moorhouse explained that some of the police stations date back to the 1800s, making some installations a challenge. “Due to the historic buildings in some areas, we were facing questions like, can you actually drill into the wall, or is it solid granite?” Additionally, some contained asbestos that prevented any drilling, forcing the team to assess and rethink interview setups at certain locations.

    These issues, while challenging, were mostly anticipated and managed effectively by the project, allowing the team to complete the installations with minimal disruption. In total, 115 fixed devices and 32 portable units were installed, transforming both force’s interviewing capabilities and providing a much-anticipated modernisation across this vast police region.

    Sgt Ant Moorhouse accepts commendation for his work delivering the Davidhorn Digital Interview Recording Project to the Alliance of Devon and Cornwall Police and Dorset Police.

    Support from Davidhorn

    Throughout the implementation, Davidhorn provided ongoing support to address the unique needs of the police force. Regular weekly meetings allowed the project team to discuss any challenges, adapt the system’s interface, and fine-tune metadata entry processes. Sgt Moorhouse noted, “If there was a problem, we would just contact the customer support, and we would get help straight away.” This close collaboration helped ensure the system was tailored to the force’s requirements and made the transition to digital recording as seamless as possible.

    Completed installs in Devon, Cornwall and Dorset.
    Completed installs in Devon, Cornwall and Dorset.
    Implementation process: A 3am start to travel to St Mary’s Police Station on the beautiful Isles of Scilly to deliver and train in the use of the new Davidhorn Portable DIR.

    How the new devices are making a difference

    The Davidhorn devices have brought substantial improvements in efficiency and ease of use, allowing officers to focus more on frontline duties. One key benefit is the reduced setup and close-down time for interviews. Sgt Ant Moorhouse observed, “Inputting metadata on that screen takes about 30 seconds, whereas on the old system it could take several minutes.” These small-time savings accumulate quickly, especially considering the high number of interviews conducted each and every day.

    Another major advancement is the portable recording kits, which provide critical flexibility in unique scenarios. For example, our Major Crime Investigation Team (MCIT) have used a portable kit to conduct an interview abroad. The team was able to record and immediately review the footage remotely, something that would have been impossible with their previous equipment. “The portable has been a real game changer with high-quality audio and video” Sgt Moorhouse explained.

    The new system has also improved the quality of audio recordings, which is crucial for i.e. interviews involving interpreters. Previously, poor audio quality had led to complaints from judges and solicitors in court, but with Davidhorn’s devices, the sound quality is much clearer, even during phone-based interpretation. “The sound quality is a lot better on the Davidhorn equipment,” Sgt Moorhouse noted, meaning recordings are now dependable and suitable for court proceedings.

    Furthermore, Davidhorn’s secure sharing link has simplified the process of sharing interview recordings with solicitors and other forces, eliminating the need for DVDs and reducing the risk of data breaches. “We use the sharing link for everything… it’s a win on time, but it’s also a win in terms of risk management,” Sgt Ant Moorhouse said.

    Looking towards the future

    With the implementation complete, Sgt Moorhouse is optimistic about the future potential of Davidhorn’s solutions. He sees advancements in artificial intelligence (AI) as a promising next step, particularly around automated redaction, statement-taking and transcription. Additionally, the feedback from officers has been overwhelmingly positive. “The kit in the stations is just so easy to use… they absolutely love its ease of use,” Sgt Moorhouse shared, adding that – last but not least – the compact design frees up valuable desk space in interview rooms.

    As Devon & Cornwall Police, and Dorset Police continue to embrace digital transformation, Davidhorn’s technology is set to support them in overcoming geographic and logistical challenges, enhancing productivity, efficiency, and ultimately providing a higher standard of service to their communities.

    Related products

    • Capture

      Mobile app recorder for capturing evidence on the go.


    • Portable Recorder

      Lightweight, PACE-compliant interview recorder for any setting.

    • Ark Interview Management

      Receive, monitor, and keep evidence throughout its lifetime.

    December 18, 2024
  • Police Productivity: Research-Based Cost-Effective Tactics

    Police Productivity: Research-Based Cost-Effective Tactics
    Police productivity, british police

    Want to build a cost-effective police force? Here are some research-based tactics   

    Policing today faces many challenges: growing administrative workloads, tighter budgets, and a changing crime landscape that crosses borders. Meeting these challenges while maintaining high standards of integrity requires strategic approaches. This blog explores practical tactics for cost savings and efficiency in policing, backed by recent research from Norway and the UK. By adopting new technologies and refining methods, police forces can not only boost productivity but also significantly reduce costs.

    Summary

    • Mobile policing tools enable officers to conduct interviews and gather evidence directly in the field, saving time and reducing costs by minimising trips to the station.
    • Streamlined administrative tasks through automation and data integration can significantly cut down the time spent on transcribing interviews and managing paperwork, boosting productivity and resource allocation.
    • Ethical interviewing techniques, such as rapport-based approaches, lead to better-quality information, quicker case resolutions, and long-term cost savings, enhancing the overall efficiency of investigations.
    Read more

    The task force driving these best practices for dealing with victims of sexual crimes consists of just seven people: an officer from the police academy, two female prosecutors, three female investigators, and a press secretary who has previously worked with sex crime cases. They are the “guardians” of these standards across all of Schleswig-Holstein.

    Conscious and sensitive treatment of victims is at the core of their mission, emphasising the importance of recording interviews as early as possible in the process.

    Mobile policing = Cost savings

    Traditional investigative processes often involve multiple trips to and from the police station, not only by officers but also by witnesses and suspects. This can result in scheduling challenges, potential contamination of witness memories, and increased operational costs. 

    Mobile recording solutions can significantly reduce these costs by allowing officers to conduct interviews and gather evidence directly at the scene. With mobile and portable devices, officers can stay in the field longer, reducing the need for witnesses or suspects to travel to police stations and minimising associated expenses. 

    High-quality evidence on the spot 

    Mobile and portable recording devices capture high-quality audio and video at the scene, preserving crucial details and speeding up the investigative process. Equipping officers with the right tools to complete documentation and collect evidence in the field leads to significant savings in time and resources. By cutting down on transportation and administrative tasks, forces can reallocate their time to focus on core policing activities. 

    Streamlining administrative workloads for police productivity improvement

    Policing involves a substantial amount of administrative tasks that can take time away from core investigative work. From handling evidence and transcribing interviews to completing reports and managing case files, these routine duties can create a heavy burden on officers. In many instances, a significant portion of an officer’s time is spent on these tasks rather than being on the frontline, which can reduce overall police productivity and increase operational costs. 

    Picture of the whitepaper on police productivity

    Read our Whitepaper on Police Productivity to learn more:

    Download

    Challenge: High administrative burdens 

    The time required to transcribe interviews manually or to manage evidence logistics—like transporting, cataloguing, and sharing data—can be considerable. A 2018 review from the Norwegian police highlighted that 11% of an officer’s working time is spent on tasks like report writing and completing paperwork for criminal cases. This not only extends the time taken to conclude cases but also creates bottlenecks in investigations, slowing down the entire process. The administrative load can also lead to backlogs, making it harder to provide timely service to the public. 

    Solution: Automation and data integration 

    Automation technologies and better data integration systems can address these challenges. Automated transcription services quickly convert audio recordings of interviews into written documents, saving hours that would otherwise be spent typing. For instance, instead of officers manually transcribing an hour-long interview, an automated system can do the job in minutes, with officers needing only to review the final text for accuracy.  

    Benefits: Enhanced police efficiency and reduced costs 

    By digitalising and automating these processes, police forces can save significant time and resources. Digital solutions can provide first-draft report generation, reducing the time officers need to spend on routine paperwork. Additionally, automated evidence management systems can track chain of custody with precision, ensuring that evidence remains secure and accessible while reducing the need for manual logging and transportation. 

    Furthermore, integrating advanced data management systems enables better synching between different platforms, allowing for easy data sharing across departments. For example, using secure, modern solutions, evidence collected in the field can be uploaded and accessed remotely, allowing for real-time updates and collaboration without the need for officers to return to the station. 

    The value of ethical interviewing techniques 

    Effective interviewing methods can bring significant cost savings. The latest research has shown that rapport-based approaches, such as the ORBIT framework, can be particularly valuable when interviewing suspects, witnesses and victims. While ORBIT is one successful example, other ethical investigative interviewing methods also focus on building trust and cooperation rather than using confrontational tactics. 

    Cost savings with rapport-based interviews 

    These techniques increase the likelihood of gathering high-quality, case-strengthening information, which can lead to faster case resolutions and reduce the need for lengthy trials. In particular, adaptive strategies—like showing empathy and allowing suspects to reflect on their actions—proved to increase the quality and quantity of gathered information and lead to better outcomes for investigations. 

    By adopting these approaches, police forces not only improve the effectiveness of their interviews but also achieve long-term cost savings, enhancing the overall efficiency of their investigations. 

    Numerical evidence: The impact of rapport-based approaches 

    Research highlights the significant advantages of rapport-based interviewing over more coersive techniques. In studies focusing on cases like child sexual abuse (CSA), interviews conducted using the ORBIT framework gathered up to 35% more case-strengthening information compared to traditional methods. This information can include crucial details such as passwords, locations of devices, and insights into additional suspects or victims. Ethical interviewing methodologies not only contribute to better investigative outcomes but also represent a strategic opportunity for police forces to achieve significant cost savings.  

    Conclusion 

    The path to a more cost-effective police force involves leveraging new technologies, embracing innovative interviewing techniques, and automating administrative tasks. By doing so, law enforcement agencies can maximise their resources, ensure data integrity, and improve their response to an ever-changing crime landscape. With the right tools and methodologies, police forces can continue to serve their communities effectively while staying mindful of their budgets. 

    Related products

    • Fixed Recorder

      Fixed HD recorder for high security interview rooms.

    • Portable Recorder

      Lightweight, PACE-compliant interview recorder for any setting.

    • Capture

      Mobile app recorder for capturing evidence on the go.


    • Ark Interview Management

      Receive, monitor, and keep evidence throughout its lifetime.

    November 8, 2024
  • Investigative Interviewing podcast – s01 summary

    Investigative Interviewing podcast – s01 summary
    Investigative Interviewing podcast - s01 summary

    Reflecting on Season 1 of the Investigative Interviewing podcast: “Beyond a Reasonable Doubt”  

    Looking back: “Beyond a Reasonable Doubt”

    Listen

    As we wrap up the first season of our Investigative Interviewing podcast “Beyond a Reasonable Doubt”, it’s a great moment to reflect on the insights shared by our guests around investigative interviewing. Our podcast aimed to look into the complexities of investigative interviewing and the broader implications for law enforcement practices globally. Through engaging conversations, we explored themes of ethical interviewing, human rights, and the transformative power of technology in policing. 

    Exploring investigative interviewing techniques  

    One of the recurring themes this season was the shift towards ethical interviewing techniques. Dr. Ivar Fahsing and Dr. Asbjørn Rachlew, pioneers in this field from Norway, kicked off our series by discussing the evolution of investigative interviewing in their country. They highlighted the importance of non-coercive methods and the critical role these techniques play in ensuring justice and avoiding miscarriages of justice. 

    Fanny Aboagye

    Human rights at the forefront  

    In our conversation with Prof. Juan Méndez, a renowned human rights advocate and former UN Special Rapporteur on Torture, we explored the significance of the Méndez Principles. These guidelines underscore the prohibition of torture and coercion, advocating for interviewing methods that respect the dignity and rights of all individuals. Prof. Méndez’s insights shed light on the global impact of these principles and the necessity of aligning police work with international human rights standards. 

    Global perspectives on Investigative Interviewing

    Our episodes with Fanny Aboagye, Assistant Commissioner of the Ghana Police Force, and Gisle Kvanvig offered valuable perspectives on the international adoption of ethical interviewing practices. Aboagye discussed the launch of the UN Manual on Investigative Interviewing and its implications for policing in Africa. She emphasised the importance of management support and training in implementing these changes and highlighted the role of gender in non-confrontational interviewing styles. 

    Gisle Kvanvig brought a unique viewpoint on the practical challenges and successes in adopting new interviewing methods and provided a realistic look at the global landscape of policing reforms. 

    Psychological insights and communication  

    Emily Alison, specialists in communication and ethical interviewing and Becky Milne – Professor of Forensic Psychology, shared their expertise on the psychological aspects of interviewing. Their focus on building rapport and understanding the psychological dynamics at play during interviews was particularly enlightening. Emily Alison insights emphasised the need for empathy and effective communication in gathering reliable information. Prof. Becky Milne also highlighted the importance of context and detailed questioning to elicit more accurate responses from interviewees. 

    Technological integration in policing  

    Throughout the season, a key highlight was the integration of technology in modern policing. The discussions underscored how advancements in recording technology, such as digital and mobile solutions, are revolutionising evidence collection. These innovations not only enhance the accuracy and reliability of evidence but also streamline processes, making law enforcement more efficient and cost-effective. 

    Looking Ahead  

    As we conclude the first season of “Beyond a Reasonable Doubt,” we are inspired by the commitment of our guests to advance ethical, effective, and humane policing practices. Their collective insights provide a roadmap for law enforcement agencies worldwide to adopt more just and transparent methods. 

    We look forward to continuing this conversation in future seasons, exploring new developments and sharing more success stories from the field. Stay tuned for more discussions as we strive to transform investigative practices for the better. 

    Related products

    • Fixed Recorder

      Fixed HD recorder for high security interview rooms.

    • Portable Recorder

      Lightweight, PACE-compliant interview recorder for any setting.

    • Capture

      Mobile app recorder for capturing evidence on the go.


    • Ark Interview Management

      Receive, monitor, and keep evidence throughout its lifetime.

    September 16, 2024
  • Ethical Interviewing: Fanny Aboagye from the Ghana Police Force

    Ethical Interviewing: Fanny Aboagye from the Ghana Police Force
    Ethical Interviewing: Fanny Aboagye from the Ghana Police Force

    Ethical Interviewing: Fanny Aboagye from the Ghana Police Force on reshaping police interview techniques 

    New episode of “Beyond a Reasonable Doubt” is out!

    Listen

    In our latest podcast episode, we had the privilege of hosting Fanny Aboagye, the Assistant Commissioner of the Ghana Police Force, who is at the forefront of pioneering change in law enforcement in Africa. Amidst the historical corridors of the UN in New York, Fanny Aboagye shared with Dr. Ivar Fahsing, her invaluable perspectives on why the new UN Manual on Investigative Interviewing is a cornerstone for modern policing. 

    The need for change in policing techniques 

    Fanny’s career, marked by extensive peacekeeping missions and leadership roles, brings a rich understanding of the complexities and challenges in police reform. Her insights into the transition from traditional coercive interrogation methods to techniques that respect human rights are not just timely but necessary. As policing faces global scrutiny, the manual Fanny Aboagye helps promote is designed to ensure that interviews yield accurate and reliable information through ethical means. 

    Fanny Aboagye

    Training for a new era 

    One of the most compelling aspects of our conversation was Fanny’s emphasis on training and cultural change within police forces. She highlighted how Ghana is embracing these new methods as part of its vision to achieve world-class policing standards. This involves a deep-rooted shift in training curricula and operational practices to foster a culture that upholds dignity and human rights at every level.

    The shift towards female leadership 

    The inclusion and ascension of women in the police force are not just about achieving gender parity but also about enhancing the effectiveness and ethical standards of policing. In Ghana, the proportion of women in the police force has seen a significant rise, with about 27% of officers being women, and even more heartening is the 15-17% representation in senior roles. This marked increase in female presence across all levels, particularly in operational and field roles, demonstrates a transformative shift in the traditionally male-dominated sphere of policing. 

    Fanny Aboagye’s narrative shines a light on the profound changes happening within the Ghanaian police force. Previously, senior female officers were primarily stationed at headquarters, somewhat removed from frontline duties. However, recent policies have propelled them into more active roles in the field, challenging and reshaping the operational dynamics of policing. This strategic inclusion allows women to prove their mettle alongside their male counterparts, breaking down long-standing stereotypes and fostering a more inclusive environment. 

    This evolution in the workforce is crucial for several reasons. First, it promotes a more balanced approach to policing, especially in situations where sensitivity and empathic communication are required. Research and experiences from various countries, including Norway, suggest that women often excel in roles that require non-confrontational and communicative approaches, skills that are vital in investigative interviewing. These skills not only lead to better outcomes in individual cases but also help in transforming the “macho” image of policing into one that is more inclusive and just. 

    Broadening the impact

    Fanny Aboagye also pointed out the broader implications of these changes, noting the importance of such reforms in other African countries and beyond. Her work with the Kofi Annan International Peacekeeping Training Centre exemplifies how shared knowledge and collaborative training efforts can elevate policing standards across regions. 

    The global implications of ethical interviewing 

    This episode not only sheds light on the transformative efforts in policing but also reinforces the belief that ethical interviewing is fundamental to justice and community trust. As law enforcement agencies worldwide navigate these changes, leaders like Fanny Aboagye are instrumental in guiding them towards practices that respect human rights and enhance the effectiveness of the criminal justice system. 

    Tune in to gain a deeper understanding of how ethical interviewing is reshaping the landscape of international law enforcement, driven by dedicated professionals committed to reform and integrity. 

    Related products

    • Fixed Recorder

      Fixed HD recorder for high security interview rooms.

    • Portable Recorder

      Lightweight, PACE-compliant interview recorder for any setting.

    • Capture

      Mobile app recorder for capturing evidence on the go.


    • Ark Interview Management

      Receive, monitor, and keep evidence throughout its lifetime.

    September 2, 2024
  • Capturing Interviews with portable police recording devices

    Capturing Interviews with portable police recording devices

    eBook: Capturing Interviews On the Go with portable police recording devices

    Fill out the form to get access to the eBook.

    This guide explores the best practices for using mobile and portable police recording devices.

    In today’s world, crime knows no boundaries. The need for swift and effective law enforcement has never been more crucial. Especially with the growing global focus on police effectiveness.

    By enhancing operational speed, efficiency, and safety, these tools not only support legal proceedings but also promote justice and public trust, heralding a new era in policing.

    From use cases and best practices to hardware and software recommendations.

    In this eBook on portable police recording devices, you can learn:

    • How to create a mobile interview setup
    • Cost-effective strategies for modern policing
    • Techniques for capturing clear audio and video evidence on the go
    • The benefits of using portable recording devices for immediate evidence collection
    • Best practice for maintaining data security and integrity in field operations

    Understanding the shifting landscape of police operations and the technology supporting this change is crucial for investigators and anyone involved in investigative interviewing.

    About the author

    For almost 40 years, Jeff Horn has been working in close collaboration with Police and other law enforcement establishments internationally. Jeff has developed a deep understanding of the challenges when creating the best evidence during investigative interviews. 

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    August 6, 2024
  • Human rights & war crime investigations w. Gisle Kvanvig – ep.04

    Human rights & war crime investigations w. Gisle Kvanvig – ep.04

    Episode 04.
    Exporting the Nordic values, human rights & war crime investigations – Gisle Kvanvig

    Listen

    In this episode, Gisle Kvanvig from the Norwegian Centre for Human Rights discusses the transformative power of investigative interviewing in the context of global law enforcement.

    With a focus on supporting the UN’s Sustainable Development Goals, particularly SDG #16, Gisle explains how ethical interviewing practices are crucial for ensuring justice and strengthening legal institutions worldwide. This episode not only sheds light on the theoretical underpinnings of these practices but also shares practical applications and success stories from various countries, illustrating the global impact of this crucial work.

    Key takeaways from the conversation

    1. The Manual on Investigative Interviewing for Criminal Investigations, developed by the Norwegian Center for Human Rights in collaboration with the United Nations, aims to establish a global standard for investigative interviewing. 
    2. The manual provides guidance on conducting interviews that uphold the presumption of innocence, ensure equality before the law, and protect the rights of individuals facing the power and authority of the state. 
    3. Implementing the practices outlined in the manual can improve the fairness, efficiency, and transparency of criminal investigations and promote the rule of law domestically and internationally. 
    4. The Norwegian Center for Human Rights is working with police services and organisations around the world to implement these practices and improve investigative techniques. 
    5. The center is also exploring the gender dimension of investigative interviewing and how it can enhance investigations into gender-based violence, rape, and the sexual abuse of children. 

    About the guests

    Gisle Kvanvig

    Gisle Kvanvig is Director of multilateral cooperation at the international department of the Norwegian Center for Human Rights, Faculty of Law, University of Oslo. The program works with developing practices, standards and curriculum for UN and other multilateral agencies’ police missions.

    He has previously worked for the United Nations Office on Drugs and Crime (UNODC) and NGOs with issues pertaining to human rights, emergency aid, peace & conflict resolution, good governance, the rule of law, criminal justice reform, organized crime and politically motivated violence.

    He has worked in and with countries in North Africa and the Middle East, Latin America, South and Southeast Asia.

    Watch

    Related products

    • Fixed Recorder

      Fixed HD recorder for high security interview rooms.

    • Portable Recorder

      Lightweight, PACE-compliant interview recorder for any setting.

    • Capture

      Mobile app recorder for capturing evidence on the go.


    • Ark Interview Management

      Receive, monitor, and keep evidence throughout its lifetime.

    Transcript

    0:06 

    Børge Hansen: Hello, and welcome to Beyond a Reasonable Doubt with me, Børge Hansen, your host and CEO of Davidhorn. 

    0:14 

    Today’s episode takes it into the world of human rights, justice and the powerful practise of investigative interviewing. 

    0:22 

    We’re thrilled to have Gisle Kvanvig from the Norwegian Centre of Human Rights with us today. 

    0:27 

    Together, we’ll talk about the release of the Manual on Investigative Interviewing for Criminal Investigations. How this works supports a very important goal, the United Nations Sustainable Development Goal #16. 

    0:42 

    This goal is all about making societies and institutions peaceful, just and strong. 

    0:49 

    So join us as we learn more about the global work for human rights, the importance of Fair, efficient and transparent policing, and the new standard for investigative interviewing created by the United Nation. 

    1:02 

    We’re here to connect the dots between research and real-world action, aiming for a future where everyone gets to be heard. So let’s get started 

    1:09 

    Børge Hansen:  I’m here today with Gisle Kvanvig from the Norwegian Centre for Human Rights. Welcome to our podcast.  

    Gisle Kvanvig: Thank you for having me.  

    Børge Hansen: So tell me, Geisle, Norwegian Centre for Human Rights, you’re role there. And how did you land in in in that organisation? 

    1:32 

    Gisle Kvanvig: Well, first of all, it’s a multidisciplinary centre at the Faculty of Law, University of Oslo. I have been there for almost 14 years now 

    Børge Hansen: Quite a while.  

    Gisle Kvanvig: It is quite a while. It is. It’s the longest job I’ve ever had. So it must say something about how much I enjoy. I landed there after having worked both for the United Nations Office on Drugs and Crime and also having worked for an NGO. 

    1:59 

    And then there was an opening and I applied and in the beginning I was the director of Vietnam programme there.  

    Børge Hansen: OK, So you started out with the Vietnam programme.  

    Gisle Kvanvig: Yeah. And that’s also where we gradually developed sort of police portfolio, which is the one that I’m working on now and where my role and responsibility mainly pertains to our multilateral work. So working with organisations, the Organisation for Security and Cooperation in Europe, we’ve had a little bit of contact with the EU, but also regional for us like the Association for Southeast Asian Nations and and others.  

    2:36 

    Børge Hansen: So why does the Norwegian Centre for Human Rights exist?  

    Gisle Kvanvig: It was established a long time ago, I think almost 30 years now. I think we were 30 last year. And it was established as a branch of the Faculty of Law to study human rights, in particular and to establish human rights in Norway as an academic discipline or field in itself and not simply as part of of law studies. 

    3:13 

    Børge Hansen: Because it’s part of the university in Oslo. And so you say it started out as studying human rights and then working on them in Norway.  

    Gisle Kvanvig: Yes. But also internationally. So I mean it was both the study of the international conventions and then you would have some people looking at how it applies to Norwegian law and the Norwegian context and also taking part in developing that law and these policies in Norway. But human rights of course, have that international dimension anyways. 

    3:49 

    You also had people advising processes on the UN resolutions and also the development and follow up of the different conventions within the UN. So it’s both sort of domestic and international.  

    Børge Hansen: And then now I think, we’re in in early April right now, and yesterday you guys were part of releasing the UN manual for investigative interview.  

    Gisle Kvanvig: Yes.  

    Børge Hansen: Congratulations.  

    Gisle Kvanvig: Thank you very much. Thank you. It was a long process but eventually, we succeeded in having the very first manual on investigative interviewing for criminal investigations at the UN level. 

    4:26 

    And it’s also a manual that is system-wide meaning that it applies to all the UN organisations because it’s been through all the relevant internal proceedings and fulfils all the requirements of that kind of document.  

    Børge Hansen: Tell me why is this manual important and I know you guys spend some time on this. It’s taking many years.  

    Gisle Kvanvig: Yes. It took, I think from the very sort of first instance, the first time we heard about the idea or that we were approached by the UN Police Department, which is part of the Department of Peace operations, at the UN in New York that that was in 2017. 

    5:10 

    I think they approached us and asked if we would be interested in taking part in developing such a manual. And we were interested in that because it emerged as a sort of ambition or idea on our part back in 2015. 

    5:32 

    There, we had a discussion basically about what if we, rather than travelling around with lots of British and Norwegian sort of standards and teaching documents and courses and lessons and theory, academic books and so forth, we would have something more like a common global standard that we could all measure ourselves up against. So very much like the thinking behind the Sustainable Development Goals as well. And this emerged after we had the first conversation after training that we conducted together with Norwegian police in Vietnam. 

    6:08 

    We thought that you know that it would be really interesting and I think also constructive if we had something that we would share and have in common. And then the United Nations is a sort of natural repository for those kinds of documents. 

    6:25 

    It has that legitimacy. It has that authority. It has that recognition despite you know all the debates and whatever strengths and flaws the United Nations system has. It’s the only organisation that sort of has that recognised mandate… 

    Børge Hansen: It’s the best we have right now at least.  

    Gisle Kvanvig: Yeah, it’s the best we have right now. And if it didn’t exist, someone would invent it.  

    Børge Hansen: But tell me, so you mentioned the sustainable development goals.  

    7:06 

    And then one of these is #16, which is, if I paraphrase it, it’s called something like peace, justice and strong institutions. So peace, justice and strong institutions is a part of a sustainable development of societies.  

    Gisle Kvanvig: Yeah. Yeah.  

    Børge Hansen: And then you briefly mention it when you’re talking about the manual. Well, why? So why is this relevant and why interviewing and criminal investigations.  

    7:31 

    Gisle Kvanvig: First and foremost, the sort of spirit of the Sustainable Development Goals is very much that we all have work to do, and that also refers back to investigative interviewing. Whether you’re looking at interviewing or investigation practises, all countries around the world have a lot of work to do. 

    7:53 

    And then there’s that sort of principle element to it which fits nicely with the kind of work we do that, you know, you talk about the errors of justice in your own country and then you can discuss the errors of justice in another country and you’re on a more sort of equal footing. And then, you can discuss practice, theory, and how to improve upon practice. And it means that there’s a commonality in this. So there’s a balance in that relationship. On the interviewing side and the investigation side, I mean we’re looking at SDG 16 and particularly Target 3, which is about promoting the rule of law domestically and internationally. 

    8:33 

    And the rule of law has of course many components. It’s a fairly large and somewhat elusive concept I find. But if you look at principles of equality before the law, for instance, it’s not only about the fact that we are all to be treated equally before the law, that we have the same rights and that we are no longer just the subject of a king. But it’s also a way of thinking where you can adjust the level-playing field, so to speak, because there is a disproportionate out of power on behalf of the state against the individual inside of the criminal justice system. 

    9:10 

    And this is where human rights sort of link into the rule of law through, for instance, the fair trial principles. Because they are there to ensure that we as individuals have a better chance when we are faced with the full power and authority of the state. Because when you’re only one individual and you’re facing the police and the prosecution and you know the sort of monopoly and violence that the state rightfully owns, it means that we, we need a little bit of backing. We need someone in our corner to help us have all that playing field. And when you look at the fair trial principles, for instance, you will have the presumption of innocence, which is a somewhat difficult concept. 

    10:00 

    Because if you think about if you’re a police and you arrest someone and then you’re about to interview that person, it means that you have to presume that your suspect is innocent. That is a very difficult thing to do. That’s where investigative interviewing comes into play because it is a very practical way of upholding the presumption of innocence. 

    Børge Hansen: Because that’s just human practice, right? We all have biases, and then, you know, on the face of it, we make conclusions, or we can jump to conclusions. We’ve seen that in Norway quite a few times the last 20-30 years.  

    10:44 

    For quite a while we had the notion that you’re innocent until proven guilty but still police officers and investigators make up their own minds and might you know jump to conclusions, and that’s what you’re talking about how to to instil as a profession to don’t have that bias but rather have actual facts perhaps. 

    11:09 

    Gisle Kvanvig: Yes. I mean, it’s basically what I mean, which is what the recently departed Daniel Kahneman was writing about and researching for decades. 

    11:22 

    It’s this tendency that we all have to seek information that confirms our first perception of the truth. So, he says quite eloquently that if we are to avoid that bias, we need a method because, without a method, we’re incapable of doing it. We’re mainly emotional decision-makers. If we are to be rational, we really need methods.  

    Børge Hansen: So Daniel Kahneman wrote a book, “Thinking Fast and Slow”. 

    11:51 

    If I remember correctly, you have system one and system two. You’re either instinctively reacting to things or making decisions in a more planned or conscious manner.  

    Gisle Kvanvig: Yeah. Yeah. So it’s the system one is basically emotional. So we act according to our emotions, our beliefs, our persuasions, and prejudices as well. And if we’re to avoid that, and again, if you’re a detective, if you are to avoid your prejudices and biases, you need a systematic method to sort of keep those in check. Otherwise, you will develop tunnel vision, and you will make many wrong decisions.  

    12:42 

    Børge Hansen: Why the interviewer? In the movies and other places, you can hear it being called interrogation. It’s associated with coercion. And now you describe it as interviews not interrogations. 

     13:00 

    Why did you guys in Norwegian Centre for Human Rights, and we’ll come back to the work you do here, but you kind of centre around interviews as a mechanism for supporting the SDG16 and human rights.  

    Gisle Kvanvig: It basically goes back to how our prior experiences, both at the centre and in other jobs that I’ve done. When you try to sort of teach human rights to police or the military or intelligence, it has rarely been particularly effective. There’s rarely much engagement. And I think that goes back to how when you start just talking about the conventions and all the rules, mainly what you’re telling them is everything they can’t do. And I think, you know, in pedagogics, you, in general, would tell us that you really have to focus on what to do and not only on what not to do. 

    14:05 

    But unfortunately, you know, human rights are about many rules. So it’s easy to mainly focus on everything that you can’t do. You cannot sort of get rid of the defence lawyer. You cannot be persuasive. You cannot be manipulative. You cannot lie. I mean there are many of these different standards, but it’s all just don’t do this and don’t do that. And that is just not very constructive for learning. So when we came across these Norwegian police officers who were experts in investigative interviewing and they started explaining that to us, we saw that this was a way of doing fair trial. 

    14:43 

    Because again, it’s always the question when you’re talking about the rule of law or democracy or human rights, fair trial in this case, how do you do it? How do you do the presumption of innocence? How do you uphold equality before the law principle? How do you secure independence and objectivity? These things are difficult to do unless you have proper guidance. And that requires a method that is also consistent across the system. 

    15:19 

    They would have a situation where some officers or lawyers would think in this way and pursue evidence in their own way, and others would do it differently. That makes it very difficult to evaluate, which again means that it’s also almost impossible to assess its effectiveness, and then that undermines progress.  

    Børge Hansen: So what you’re saying is instead of putting rules, say not to do this, not to do that, you say here’s a practice supporting fair trials. Is that way of putting it?  

    16:02 

    Gisle Kvanvig: Yeah, yeah, yes it is. Because it’s also the conversation that we had with police officers that again, when you’re talking about human rights, you could compare it to other professions. So if you think about teachers who teach our children to read and write, we cannot have teachers that mainly focus on human rights. 

    16:12 

    They have to focus on pedagogics. They have to focus on teaching and be really good teachers. But they are fulfilling the right of the child to an education and in a similar respect. You know, the police also need methods that they can trust and that are compliant with human rights so that they can pursue their job professionally without sort of single-mindedly thinking about human rights. Because I think that it’s almost too much of an ask in many ways because once you enter a crime scene with all the violence that may have taken place at this crime scene and you’re about to start an investigation. 

    16:48 

    It’s very difficult to look up the entire conventional civil and political rights and all the fair trial principles and act accordingly because it doesn’t tell you how to conduct your investigation. You need separate methods for that, and that’s where investigative interviewing comes in, both in terms of the interviewing practice itself and also the thinking that actually governs the interviewing process.  

    17:19 

    So the investigative side of investigative ensuing where you have the development of hypotheses, what may have happened because that’s the starting question for any investigation is not to jump to conclusions, not even if someone is dead, it’s easy to just jump to the conclusion that this person has been murdered. And that’s called a crime bias. And it’s very well known within the police. 

    17:43 

    And to avoid that, you know, you have to think as an investigator that my job is to figure out what happened here. And then there are, you know, multiple possible explanations for this death, and you have to eliminate them and then focus on the ones that you can find evidence or backing for.  

    Børge Hansen: But you know when you see the movies you see people say it’s obvious what happened here. 

    18:07 

    Gisle Kvanvig: Yeah, yeah. And that’s the conclusion-jumping machine that’s the brain as we’ve been taught by a Kahneman and others that it’s what we are made to do and that’s why we need systems to keep that in check.  

    Børge Hansen: So you’re basically working with a methodology that counters human nature, basically. 

    18:29 

    Gisle Kvanvig: Yeah, much like in any other discipline, as I mentioned, when you’re a teacher, you will have your pedagogics. If you’re a surgeon, you will have your tools and procedures, and you know, if you read the Checklist Manifesto, I forget the name of the author. But it’s the same point about airline pilots. You cannot just do this naturally and on the whim because that means that it’s less secure and you can’t trust it to the same extent. 

    18:59 

    We passengers need to know that there is a system and routines in place to ensure the safety of this plane.  

    Børge Hansen: So this is fundamentally based on our values. So you work for the Norwegian Centre for Human Rights, and you talk about contributing to the release of the UN manual on the investigations. So, it’s clearly a value-driven project. 

    19:26 

    Gisle Kvanvig: Absolutely. And I think it’s important particularly, at this point in time as well, we see that rights, democracy, rule of law are under pressure. I would say that it’s much more severe than that because we see threats to them also within our own society. I mean there are things that we have forgotten to think about properly. If you think about the post-war generation and when the whole UN system came into being and then all these different conventions you had. First, of course, you had the Universal Declaration, and then you had subsequent conventions and covenants on the right side. 

    20:11 

    And all of these were, of course, developed on the basis of a very troubling time, two world wars. So they were there as a testament to an agreement on common issues, problems, and challenges facing mankind. And I think that we’ve somehow left a lot of that behind, that we’ve forgotten the circumstances that these different treaties were developed within and why they were important to begin with. 

    20:41 

    I think we’re starting to maybe remember some of it now because things are… 

    Børge Hansen: There are a few reminders out in the world right now.  

    Gisle Kvanvig: Absolutely. And I think that in our work, I mean, where I see that it fits in is that whether you’re talking about democracy, the rule of law, or human rights, it requires maintenance. And that means that you have to keep developing it so that it matches the standards, values, and requirements of the public and society. 

    21:12 

    Børge Hansen: So yeah being value driven. Your organisation stems out of university in Norway. Universities have it based on core beliefs and philosophies, and then when you take these values and I know it’s also supported by UN, but still it’s a good question to ask. So when you’re exporting let’s say Nordic values or Western European values at least out into the world how is that perceived. Because it’s easy to come from a country in the Nordics where it’s fairly peaceful. 

    21:52 

    We have safety, we’re fairly well off, median income and people are in a happy place compared to many places in the world, and then we go on a crusade and say hey here are our values and do like us. But we’re not perfect either, so how do you see that being perceived around the world? 

    22:12 

    Gisle Kvanvig: I think it’s a very good point and I think it’s one of the major pitfalls of particularly the sector that I work in. It’s very easy to just walk into that trap of preaching basically. And this is also a major, major change that’s been happening gradually, but it has become very present today is that there is no longer any patience on behalf of any so-called developing country for that at all. So it’s very much about how you do it. The reason why we could start working with investigative interviewing was because it’s research-based and that permits us to, when we meet police services from other countries or intelligence services, share the research and then we can share our reflections on that research. 

    23:11 

    And I think that one of the things that we discovered very early on and where the Norwegian police were brilliant was that they always started with explaining or basically presenting cases of errors of justice in Norway and said, so we can start the conversation saying that here’s the research, this is what it tells us and here are the mistakes that we made and we made them for these different reasons. Does that sound familiar? 

    23:41 

    Børge Hansen: And these mistakes are not way, way in the past. It’s just fairly recent. 

    Gisle Kvanvig: Yes. And they will, you know, in many ways they will continue to make them probably not in the same way as in the past. But we’re talking about cases from the 90s, probably up to the early 2000s and even more recently we see examples of sort of traditional practises and mistakes being made not, you know, intentionally but it happens because of human nature. 

    24:12 

    And I think if you want to start that conversation about changing practises and values it will change through change practises, it’s sort of the opposite way of like when I said that we were used to going around the world and presenting human rights here. The conventions, these are the rules apply them and comply with them and and that’s it. 

    24:38 

    You know, that’s the same sort of thinking that used to govern a lot of our work as well. And you know, this made it possible to start that conversation quite differently. So these were our mistakes. This is how we dealt with them. Does any of this sound familiar? Are you interested in pursuing some sort of cooperation on this? And in the very beginning, that was our big question. We didn’t know if anybody would be interested. We started out working in Vietnam and Indonesia first. 

    25:10 

    Børge Hansen: Why did you go there first? 

    Gisle Kvanvig: Because we had in our centre the Vietnam programme that I was a head of and then a colleague who ran a similar programme in Indonesia. So, the first country we started was Vietnam. And then quite quickly Indonesia followed, and our research question, to begin with, was, really this method was developed in the UK, it was imported to Norway, adapted to our circumstances, and now we’re trying to export them to Southeast Asia, a completely different language, culture, political context and so on. And we didn’t know if they would at all be interested in this. 

    Børge Hansen: Were they?  

    25:56 

    Gisle Kvanvig: Yes, very much. And I think we didn’t really know what to expect. I mean normally what happens is that they will say this is interesting, you know, tell us more maybe later. But here the reaction was very different and I think that’s because it is so practical. 

    26:12 

    And when you talk to detectives and investigators, they recognise the thinking. It’s not rocket science in the sense that on a good day, they will not have mistreated whoever they’re interviewing. And they will have at least a minimum level of respect for their rights. They will probably ask them open questions, and they will have some experience that if you do that, you will gain more and better information. 

    26:44 

    Because what happens very quickly in the training when we run them, is that there’s a lot of scepticism to begin with. But then probably somewhere in the middle of day 2, it starts dawning on parts of the audience at least usually the most experienced detectives.  

    Børge Hansen: Ok, so that’s interesting. Why do you think the experienced detectives, gain an understanding? And what you’re describing is both an understanding and also an acceptance of perhaps what you said the research behind this. 

    27:20 

    What’s happening in a detective’s mind during these days? 

    Gisle Kvanvig: They typically start thinking about cases where they suspect they may have been wrong as wrongful conviction cases. So they’ve recognised when they’ve had errors of justice cases for Norway presented and from the UK and elsewhere in the world because we have different videos and documentaries and illustrations from our own setting. They recognise these different elements and they recognise that they have used both manipulative and coercive techniques at times also torture.  

    28:05 

    Actually, quite often torture, depending on which country you’re in, to gain a confession, and at the same time, when they think back on this, they will know that I’m not quite sure. They will have that question. I’m not quite sure that we actually got the right guy. So you can see that there’s a lot of doubt and they have a lot of experience so they’ve been through this many times. So I think that’s also why they instantly recognise that there’s something here.  

    28:35 

    And I think we lack any studies of this. But I think that, at least from my perception, when we work both Latin America, Africa, Asia and Europe and the Pacific, everywhere we go these are, of course very different contexts and different countries and cultures. But at the same time, it’s almost like there’s a sort of subcultural policing, sort of a kind of mindset amongst particularly investigators because they do have the same job, they’re trying to solve the crime. And it’s a theory we have that we haven’t been able to test or prove. But it’s at least a sort of assumption that we’re making that when you start discussing methods of investigations and the tools that accompany an investigation, you’re immediately speaking within certain sort of boundaries or a kind of culture of work which is more similar than different.  

    Børge Hansen: But in at the face of it.  

    29:35 

    You know, investigative interviewing and the way you work is open-ended questions, not leading, no coercion. And then if you’re a police detective in Vietnam or Indonesia and you have time restraints. You have lots of cases. You probably have bosses demanding and yelling at you. You want to get more stuff done faster. It’s counterintuitive, right? 

    30:04 

    Gisle Kvanvig: Absolutely. These are the first questions we get. So, you know, investigative interviewing places great emphasis on planning and preparation. Of course, depending on the case, it can be 5 minutes or it can take weeks. If it’s a massive case, there’s a lot of planning and preparation. If someone has stolen your bike, it’s simpler and faster. So they immediately sort of latch onto that and that’s also through training and then through retraining and further development. You know, we can talk about planning and preparation in the sense that you know that will save you time down the line. But of course the major breakthrough comes when they actually try it. 

    30:52 

    Because, of course, we also see examples from many different countries of things that are, well, traditional interrogations, even the use of torture, where it’s not efficient at all. It creates a lot of mistakes. It doesn’t give you the information you need. It completely destroys all trust in the police, in the state. So no one’s going to come forward, you know, no one’s going to go to the police and say I have something to tell you. You will shy away from the police as much as you can and that will hurt any kind of investigation. 

    31:26 

    We’ve seen examples of videos where the police officer or the investigator doesn’t even know who the suspect is. They don’t know the name. They hardly know the crime that they’re suspected of having committed. So, the conversation starts off in a very strange and bizarre way and it takes a very strange direction as well. That’s not efficiency and it’s not professionalism either.  

    Børge Hansen: If you tie it back to SDG-16, which is justice. So having justice is trust in the system and the processes.  

    32:09 

    So, if you are convicted of a crime that you might not have done, that erodes trust. So you could say, OK, well, it seems that you’re more effective in the short term, but you know, it’s not as effective for building a society where you have less crime or more safety and stronger institutions.  

    Gisle Kvanvig: Yeah. And you can also add that there is a general trend amongst the sort of more positive trends in the world today where fewer and fewer courts will convict on the basis of a confession alone. You need more evidence. So, you know, in the past it would be enough to have the confession. It was sort of the queen of the evidence, but that’s no longer the case in more and more jurisdictions around the world.  

    32:58 

    So police faced that challenge as well, that if I only get the confession, it’s not enough for a conviction.  

    Børge Hansen: Ok, so then sounds like it makes the job of the police harder. In some ways. 

     33:07 

    Gisle Kvanvig: It does because, you know, the bar is being raised and I think that this feeds into other part of the motivation. I see several sources of motivation for the officers that we work with. And of course we’re lucky because we very often get to work with some of the best investigators and we need them on board to begin with because they are the people that sort of set the standards internally inside of the police and they are also the sort of champions of the force. So they’re being looked up to by younger colleagues. So it’s very important to get these people on board in that thinking. 

    33:46 

    But if you look at the motivation, it has many different sources because one key aspect of it is what we’re discussing now, which is professionalism. These people want to do a professional job. Of course, you will find plenty of examples of people who simply don’t care. And those, you know, those are not the people that we’re trying to reach, but we’re trying to reach the people that actually do care about their job. And they want to be professional investigators. They want to conduct a solid investigation.  

    34:18 

    They want to produce evidence and they want to have a proper trial. And so there’s a massive curriculum and there are many theories and tools for them to apply to their work. You don’t have to travel far in Europe, and you will find police that knows nothing about this at all. But this is, you know, certainly something that’s motivational. How can I be a better investigator?  

    34:48 

    So you have that aspect and then there’s also the sort of more human aspect, which is that we have yet to come across any officer that really enjoys using a lot of violence or even torture. Most of them will fairly quickly say that it’s the least favourite part of their job. It’s something that I have to do. It’s part of our practice. It’s just standard operating procedure that we will beat them up a little bit before we talk to them or do even worse if we don’t get the answers that we want. 

    35:20 

    But I don’t feel good about it. It hurts me as a human being and I just don’t feel good about myself and I don’t feel professional. So I think there is also that human dimension to the motivation as well.  

    Børge Hansen: So you said you started out in Vietnam and Indonesia and this is, i’m guessing, 10 to 15 years ago.  

    Gisle Kvanvig: Yes, this was in 2011. Yeah. 

    35:50 

    Børge Hansen: And where through the world has this journey taken you guys?  

    Gisle Kvanvig: Well, I mean, we are too small to work everywhere, which is also a reason for why we turn to the UN because we wanted the United Nations to get on board and deliver trainings on this subject as well. So, training architecture is coming into being and gradually falling into place. It will take some time, but it’s coming and now we are working in different ways and on different levels in about 15 countries. So in Latin America, Western Africa, Ukraine here in Europe and then also several countries in Asia, so Southeast Asia, Central Asia and East Asia. 

    36:39 

    Børge Hansen: Do you see that there are regional differences in how your message is being received and maybe even operationalised?  

    Gisle Kvanvig: Absolutely. And I think that depends a lot on the crime context of the country. I mean, there’s a big difference when you look at the kind of crime they’re investigating in Indonesia, for instance, there’s a lot of corruption. Corruption is a big issue for the Indonesians. So the police officers that we started working with there very early on were from the corruption unit. If you move to Brazil it’s violent crimes or homicides. 65,000 homicides a year when we started. 

    37:21 

    Of course, this also has a lot to do with poverty and who’s in power, which president Brazil has. So we see the homicide rate declining now under President Lula, but at this point, it’s still an enormous homicide rate. And that means that they think differently in the sense that they need different kinds of evidence for these kinds of cases. 

    37:51 

    And they are, to some extent, looking for different things. So you would have as an example in Brazil, they would say that their problem is that the context they’re working with is exceedingly violent. They are very violent. There’s a lot of homicides, but there’s also a lot of police shootings. And it just means that there’s no trust between them and the citizens, which means that it’s very difficult to gather evidence through interviewing. And there’s also less of an emphasis on gathering evidence in total, which means that it hurts their prosecutions because they don’t have enough evidence to prosecute. 

    38:33 

    So the prosecutor will simply not accept their case. So you will have homicides or rapes or whatever they are that never go to trial. And then they will report back that, you know, through applying investigative interviewing, they get more evidence than they get more prosecutions. And that for them, of course, is important in a very professional sense.  

    Børge Hansen: So the whole mix of sustainability goals need to come into play and this is an important part of that to help improve safety in the country. 

    39:00 

    Gisle Kvanvig: Absolutely. And thing we have to be very honest about this as well because it’s not a silver bullet. It doesn’t solve all your problems. I remember meeting the chief of the homicide unit in Brazil and I think her precinct alone had 5000 homicides a year. And you know we had to be very honest and say that this is just humbling and we don’t really know how much this is going to help you. 

    39:27 

    I mean, what we can. But she was adamant that we need something to develop our professionalism. We need something that can help us interact with citizens in such a way that it generates more trust and we build better relations. And of course, it’s poverty-related, all this violence around us, and there are many things we can do that we as police cannot sort of know about that. 

    39:57 

    But you know, we have to focus on what we can do. And the morale in general is very low. We don’t feel good about ourselves and we are struggling with our relations with the local communities and we want to do better. And I see this as one avenue where we can sort of take this and we can become better at the job that we do. And that’s the part of this whole big puzzle that has to be solved. 

     40:27 

    That is our responsibility.  

    Børge Hansen: You mentioned another country that might not have the same issue. It’s in Brazil and poverty as a problem and you mentioned Ukraine and I know that you work quite a lot with Ukrainians. And so their problem is, obviously we all know that there’s a war going on there. Talk a little bit about the journey that you have set out together with the Ukrainians. 

    41:02 

    Gisle Kvanvig: Yeah, I mean, the Ukrainian cooperation is really interesting because it’s only recently that we started having much more frequent cooperation. We met them, I think, the first time we met them was back in 2017. And so, of course, I mean, for Ukrainians, the war started with the invasion of Crimea. 

    Børge Hansen: Is it a consequence of the war in Crimea? Or is it other things that led up to you guys?  

    41:33 

    Gisle Kvanvig: I think other things because from what I recall, the first time, the first group of Ukrainians we met, they were a mix of people from the National Preventive Mechanism Against Torture, some NGO’s and also some people from the state prosecutor’s office. We met at a conference and they were, and this conference was basically about investigative interviewing. So they were very keen on this. And then we had a presentation on the work that we did in Southeast Asia at the time and that we had sort of planned doing something in Brazil. 

    42:12 

    And then they came to us and said, look, do you have any materials that you can share? Fortunately, we had developed something called the Convention Against Torture initiative. We developed a very short manual on investigative interviewing and we were able to send them that together with a few articles. And then we didn’t really hear from them for about a year I think. But then Asbjørn Rachlew from Oslo Police District where he was working at the time, he was invited to Kiev in 2018 to give a presentation. So he gave a sort of mini training and presentation. 

    42:48 

    Børge Hansen: And he’s quite vocal about interview techniques and the need for that in the Norwegian police or the journey that Norwegian police and some of the errors of justice that we’ve done in Norway. 

    Gisle Kvanvig: Yes absolutely. So together with Ivar Fahsing, the other police officer that we have attached to our programme on a more permanent basis, Asbjørn is one of our, well, I mean it’s probably the wrong term, but he’s almost like our missionary for this. 

    Børge Hansen: He’s an evangelist. 

    43:18 

    Gisle Kvanvig: But he went there in 2018 and then again we didn’t hear from them for very long apart from a few emails.  

    Børge Hansen: But in this case, it was them inviting you. So we’re not exporting Nordic or Western European values here. They’re actually requesting them. 

    Gisle Kvanvig: Yes. I mean that’s the sort of I don’t think we have exported anything since almost 2015. Since then, it’s all been requests. We have numerous countries that want assistance, but we’re not capable of it. I mean we don’t have the resources in terms of manpower and money to to support them all. 

    43:59 

    Børge Hansen: So why do you think the Ukrainians are inviting you guys with Asbjørn to Ukraine for to talk about these things?  

    Gisle Kvanvig: The work that we’re doing with them now started in December 2022. When they first requested assistance in looking at some guidelines for interviewing prosecutors and police within the context of war crimes investigations in Ukraine. So we provided some inputs to those guidelines and we had a brief discussion and then they came back and said that look, we would really like to cooperate on training of our police and prosecutors. And of course, we said, that would be really, really interesting because it’s a very complex environment because of all these war crimes cases, 10s and 10s of thousands of them as well as just regular crime, corruption, homicide, rape and all the rest of it. 

    45:09 

    But what they are interested in doing and what we are sort of developing together with them is this strategy for putting in place this sort of standard of investigation and interviewing across the country both for workarounds cases but also other criminal offences.  

    Børge Hansen: Because you split between war crime and other criminal offences. That means there is a difference here? 

    Gisle Kvanvig: There is a difference. And I think first and foremost what most people have to remember about war crimes is that the likelihood that most of these cases will be prosecuted is very low. Now, unfortunately, collecting evidence and war crimes cases is notoriously difficult. 

    45:53 

    But interviewing, interestingly enough, if done correctly, can help in the sense that you can secure better evidence because, very often, the crime scene is non-existent. I mean it’s a bomb site for instance. So of course you can take pictures of it and so on. But again it’s hard and the crimes are different and even rape within the context of war, it will be hard to get the forensics that you need and so on and so forth. But you can have interviews with victims and witnesses and if they are done correctly it means that you stand a better chance of collecting evidence that will stand the test of trial and done in the wrong way. 

    46:40 

    Particularly if you use what we normally see in the context of war crimes is that people use a lot of photos and videos because they’re everywhere and the second that these are spread either on the Internet or you start showing these pictures around you’re contaminating the evidence. So that will basically destroy your chances in court. Which is another reason why there are so few convictions in this kind of war crimes cases that simply the evidence is either deemed not trustworthy, so it’s excluded from the chain of evidence or is nonexistent. 

    47:17 

    Børge Hansen: The hardship in Ukraine, it’s you know they’re in the middle of a war and they’re also retraining themselves as you said with new practises and I’m guessing also legislation to support this. And then the amount of war crime cases and regular criminal cases are just growing immensely right now, because there’s the war is still going on. 

    47:42 

    If we go back to the Norwegian Centre for Human Rights, it started out with understanding or having an understanding of how the Norwegian police worked, and it tried to learn from that and take it. Are there any learnings from around the world that you guys have fed back to Norway, the UK, and the other countries where this has been a practice for a while now? 

     48:06 

    Gisle Kvanvig: Absolutely. I think it’s continuous because what’s so fascinating to see now is that more and more countries, jurisdictions, and police services are engaging with this. You know, they’re driving innovation at a speed that didn’t happen before because you would have basically the UK, Norway, New Zealand, Australia, very, very few countries that were engaged in the field of research and practise around the investigative interviewing. 

    48:37 

    Suddenly, you’re looking at massive countries like Brazil, Nigeria, which is coming up as another very, very large country. You’re looking at South Asia, a country like Pakistan where they’re working with this. I know there’s interest in India and Indonesia 300 million people. So suddenly, you have a lot more brains engaged in this whole field both on the research side but also on the practice side.  

    49:08 

    And I think that we learn from each other, we borrow both from Norwegian police, but also we get to borrow police officers from the UK. And I think that what they also feel is that there is a sort of proper exchange of competence and experience and that this is driving development forward. 

    Børge Hansen: So for Giesle and Norwegian Centre for Human Rights, what’s up next? 

    49:39 

    Gisle Kvanvig: I think what’s up next for us, in particular, is the gender dimension of what we’re doing. We’re sort of studying it now and looking to expand on it. And again we’re looking at present, we’re looking at some of the research that we can find on gender based violence like rape or abusive relationships, domestic violence, abuse of children, these sort of crimes. And then looking at if there are better ways of investigating those kinds of crimes. And there’s some very interesting research and there are some very interesting pilots on this around the world and it’s all based on the same skill set that investigative interviewing teaches.  

    50:30 

    So you need investigative interviewing to also enhance your relationship violence investigations and I think that’s what we’re going to see if we can incorporate in different ways because the very initial training, investigative interviewing training cannot encompass too many things. It cannot be too ambitious, but at least you know you can have an illustration of the different topics and specialisations available. Like there’s specialisation on interviewing children. 

    51:01 

    There’s enhanced cognitive interviewing in terms of interviewing traumatised people or people suffering from memory loss and then you could also have a particular field on gender-based violence, rape and and the sexual abuse of children. 

    51:21 

    Børge Hansen: I think we were lucky to have yourself and your team working on these things and helping to drive these initiatives throughout the world. So thank you very much. Gisle, thank you for being on the podcast.  

    Gisle Kvanvig: Thank you for having me. 

    51:35 

    Børge Hansen: Thank you for joining us. In this episode, we learned how Norwegian Centre for Human Rights is working towards promoting fair trials for people across the world. Thanks for tuning in to Beyond a Reasonable Doubt from Rebel in the Centre of Oslo with me. Børge Hansen. Catch you in the next episode. 

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    August 5, 2024
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