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  • Human rights & war crime investigations w. Gisle Kvanvig – ep.04

    Human rights & war crime investigations w. Gisle Kvanvig – ep.04

    Episode 04.
    Exporting the Nordic values, human rights & war crime investigations – Gisle Kvanvig

    Listen

    In this episode, Gisle Kvanvig from the Norwegian Centre for Human Rights discusses the transformative power of investigative interviewing in the context of global law enforcement.

    With a focus on supporting the UN’s Sustainable Development Goals, particularly SDG #16, Gisle explains how ethical interviewing practices are crucial for ensuring justice and strengthening legal institutions worldwide. This episode not only sheds light on the theoretical underpinnings of these practices but also shares practical applications and success stories from various countries, illustrating the global impact of this crucial work.

    Key takeaways from the conversation

    1. The Manual on Investigative Interviewing for Criminal Investigations, developed by the Norwegian Center for Human Rights in collaboration with the United Nations, aims to establish a global standard for investigative interviewing. 
    2. The manual provides guidance on conducting interviews that uphold the presumption of innocence, ensure equality before the law, and protect the rights of individuals facing the power and authority of the state. 
    3. Implementing the practices outlined in the manual can improve the fairness, efficiency, and transparency of criminal investigations and promote the rule of law domestically and internationally. 
    4. The Norwegian Center for Human Rights is working with police services and organisations around the world to implement these practices and improve investigative techniques. 
    5. The center is also exploring the gender dimension of investigative interviewing and how it can enhance investigations into gender-based violence, rape, and the sexual abuse of children. 

    About the guests

    Gisle Kvanvig

    Gisle Kvanvig is Director of multilateral cooperation at the international department of the Norwegian Center for Human Rights, Faculty of Law, University of Oslo. The program works with developing practices, standards and curriculum for UN and other multilateral agencies’ police missions.

    He has previously worked for the United Nations Office on Drugs and Crime (UNODC) and NGOs with issues pertaining to human rights, emergency aid, peace & conflict resolution, good governance, the rule of law, criminal justice reform, organized crime and politically motivated violence.

    He has worked in and with countries in North Africa and the Middle East, Latin America, South and Southeast Asia.

    Watch

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    Transcript

    0:06 

    Børge Hansen: Hello, and welcome to Beyond a Reasonable Doubt with me, Børge Hansen, your host and CEO of Davidhorn. 

    0:14 

    Today’s episode takes it into the world of human rights, justice and the powerful practise of investigative interviewing. 

    0:22 

    We’re thrilled to have Gisle Kvanvig from the Norwegian Centre of Human Rights with us today. 

    0:27 

    Together, we’ll talk about the release of the Manual on Investigative Interviewing for Criminal Investigations. How this works supports a very important goal, the United Nations Sustainable Development Goal #16. 

    0:42 

    This goal is all about making societies and institutions peaceful, just and strong. 

    0:49 

    So join us as we learn more about the global work for human rights, the importance of Fair, efficient and transparent policing, and the new standard for investigative interviewing created by the United Nation. 

    1:02 

    We’re here to connect the dots between research and real-world action, aiming for a future where everyone gets to be heard. So let’s get started 

    1:09 

    Børge Hansen:  I’m here today with Gisle Kvanvig from the Norwegian Centre for Human Rights. Welcome to our podcast.  

    Gisle Kvanvig: Thank you for having me.  

    Børge Hansen: So tell me, Geisle, Norwegian Centre for Human Rights, you’re role there. And how did you land in in in that organisation? 

    1:32 

    Gisle Kvanvig: Well, first of all, it’s a multidisciplinary centre at the Faculty of Law, University of Oslo. I have been there for almost 14 years now 

    Børge Hansen: Quite a while.  

    Gisle Kvanvig: It is quite a while. It is. It’s the longest job I’ve ever had. So it must say something about how much I enjoy. I landed there after having worked both for the United Nations Office on Drugs and Crime and also having worked for an NGO. 

    1:59 

    And then there was an opening and I applied and in the beginning I was the director of Vietnam programme there.  

    Børge Hansen: OK, So you started out with the Vietnam programme.  

    Gisle Kvanvig: Yeah. And that’s also where we gradually developed sort of police portfolio, which is the one that I’m working on now and where my role and responsibility mainly pertains to our multilateral work. So working with organisations, the Organisation for Security and Cooperation in Europe, we’ve had a little bit of contact with the EU, but also regional for us like the Association for Southeast Asian Nations and and others.  

    2:36 

    Børge Hansen: So why does the Norwegian Centre for Human Rights exist?  

    Gisle Kvanvig: It was established a long time ago, I think almost 30 years now. I think we were 30 last year. And it was established as a branch of the Faculty of Law to study human rights, in particular and to establish human rights in Norway as an academic discipline or field in itself and not simply as part of of law studies. 

    3:13 

    Børge Hansen: Because it’s part of the university in Oslo. And so you say it started out as studying human rights and then working on them in Norway.  

    Gisle Kvanvig: Yes. But also internationally. So I mean it was both the study of the international conventions and then you would have some people looking at how it applies to Norwegian law and the Norwegian context and also taking part in developing that law and these policies in Norway. But human rights of course, have that international dimension anyways. 

    3:49 

    You also had people advising processes on the UN resolutions and also the development and follow up of the different conventions within the UN. So it’s both sort of domestic and international.  

    Børge Hansen: And then now I think, we’re in in early April right now, and yesterday you guys were part of releasing the UN manual for investigative interview.  

    Gisle Kvanvig: Yes.  

    Børge Hansen: Congratulations.  

    Gisle Kvanvig: Thank you very much. Thank you. It was a long process but eventually, we succeeded in having the very first manual on investigative interviewing for criminal investigations at the UN level. 

    4:26 

    And it’s also a manual that is system-wide meaning that it applies to all the UN organisations because it’s been through all the relevant internal proceedings and fulfils all the requirements of that kind of document.  

    Børge Hansen: Tell me why is this manual important and I know you guys spend some time on this. It’s taking many years.  

    Gisle Kvanvig: Yes. It took, I think from the very sort of first instance, the first time we heard about the idea or that we were approached by the UN Police Department, which is part of the Department of Peace operations, at the UN in New York that that was in 2017. 

    5:10 

    I think they approached us and asked if we would be interested in taking part in developing such a manual. And we were interested in that because it emerged as a sort of ambition or idea on our part back in 2015. 

    5:32 

    There, we had a discussion basically about what if we, rather than travelling around with lots of British and Norwegian sort of standards and teaching documents and courses and lessons and theory, academic books and so forth, we would have something more like a common global standard that we could all measure ourselves up against. So very much like the thinking behind the Sustainable Development Goals as well. And this emerged after we had the first conversation after training that we conducted together with Norwegian police in Vietnam. 

    6:08 

    We thought that you know that it would be really interesting and I think also constructive if we had something that we would share and have in common. And then the United Nations is a sort of natural repository for those kinds of documents. 

    6:25 

    It has that legitimacy. It has that authority. It has that recognition despite you know all the debates and whatever strengths and flaws the United Nations system has. It’s the only organisation that sort of has that recognised mandate… 

    Børge Hansen: It’s the best we have right now at least.  

    Gisle Kvanvig: Yeah, it’s the best we have right now. And if it didn’t exist, someone would invent it.  

    Børge Hansen: But tell me, so you mentioned the sustainable development goals.  

    7:06 

    And then one of these is #16, which is, if I paraphrase it, it’s called something like peace, justice and strong institutions. So peace, justice and strong institutions is a part of a sustainable development of societies.  

    Gisle Kvanvig: Yeah. Yeah.  

    Børge Hansen: And then you briefly mention it when you’re talking about the manual. Well, why? So why is this relevant and why interviewing and criminal investigations.  

    7:31 

    Gisle Kvanvig: First and foremost, the sort of spirit of the Sustainable Development Goals is very much that we all have work to do, and that also refers back to investigative interviewing. Whether you’re looking at interviewing or investigation practises, all countries around the world have a lot of work to do. 

    7:53 

    And then there’s that sort of principle element to it which fits nicely with the kind of work we do that, you know, you talk about the errors of justice in your own country and then you can discuss the errors of justice in another country and you’re on a more sort of equal footing. And then, you can discuss practice, theory, and how to improve upon practice. And it means that there’s a commonality in this. So there’s a balance in that relationship. On the interviewing side and the investigation side, I mean we’re looking at SDG 16 and particularly Target 3, which is about promoting the rule of law domestically and internationally. 

    8:33 

    And the rule of law has of course many components. It’s a fairly large and somewhat elusive concept I find. But if you look at principles of equality before the law, for instance, it’s not only about the fact that we are all to be treated equally before the law, that we have the same rights and that we are no longer just the subject of a king. But it’s also a way of thinking where you can adjust the level-playing field, so to speak, because there is a disproportionate out of power on behalf of the state against the individual inside of the criminal justice system. 

    9:10 

    And this is where human rights sort of link into the rule of law through, for instance, the fair trial principles. Because they are there to ensure that we as individuals have a better chance when we are faced with the full power and authority of the state. Because when you’re only one individual and you’re facing the police and the prosecution and you know the sort of monopoly and violence that the state rightfully owns, it means that we, we need a little bit of backing. We need someone in our corner to help us have all that playing field. And when you look at the fair trial principles, for instance, you will have the presumption of innocence, which is a somewhat difficult concept. 

    10:00 

    Because if you think about if you’re a police and you arrest someone and then you’re about to interview that person, it means that you have to presume that your suspect is innocent. That is a very difficult thing to do. That’s where investigative interviewing comes into play because it is a very practical way of upholding the presumption of innocence. 

    Børge Hansen: Because that’s just human practice, right? We all have biases, and then, you know, on the face of it, we make conclusions, or we can jump to conclusions. We’ve seen that in Norway quite a few times the last 20-30 years.  

    10:44 

    For quite a while we had the notion that you’re innocent until proven guilty but still police officers and investigators make up their own minds and might you know jump to conclusions, and that’s what you’re talking about how to to instil as a profession to don’t have that bias but rather have actual facts perhaps. 

    11:09 

    Gisle Kvanvig: Yes. I mean, it’s basically what I mean, which is what the recently departed Daniel Kahneman was writing about and researching for decades. 

    11:22 

    It’s this tendency that we all have to seek information that confirms our first perception of the truth. So, he says quite eloquently that if we are to avoid that bias, we need a method because, without a method, we’re incapable of doing it. We’re mainly emotional decision-makers. If we are to be rational, we really need methods.  

    Børge Hansen: So Daniel Kahneman wrote a book, “Thinking Fast and Slow”. 

    11:51 

    If I remember correctly, you have system one and system two. You’re either instinctively reacting to things or making decisions in a more planned or conscious manner.  

    Gisle Kvanvig: Yeah. Yeah. So it’s the system one is basically emotional. So we act according to our emotions, our beliefs, our persuasions, and prejudices as well. And if we’re to avoid that, and again, if you’re a detective, if you are to avoid your prejudices and biases, you need a systematic method to sort of keep those in check. Otherwise, you will develop tunnel vision, and you will make many wrong decisions.  

    12:42 

    Børge Hansen: Why the interviewer? In the movies and other places, you can hear it being called interrogation. It’s associated with coercion. And now you describe it as interviews not interrogations. 

     13:00 

    Why did you guys in Norwegian Centre for Human Rights, and we’ll come back to the work you do here, but you kind of centre around interviews as a mechanism for supporting the SDG16 and human rights.  

    Gisle Kvanvig: It basically goes back to how our prior experiences, both at the centre and in other jobs that I’ve done. When you try to sort of teach human rights to police or the military or intelligence, it has rarely been particularly effective. There’s rarely much engagement. And I think that goes back to how when you start just talking about the conventions and all the rules, mainly what you’re telling them is everything they can’t do. And I think, you know, in pedagogics, you, in general, would tell us that you really have to focus on what to do and not only on what not to do. 

    14:05 

    But unfortunately, you know, human rights are about many rules. So it’s easy to mainly focus on everything that you can’t do. You cannot sort of get rid of the defence lawyer. You cannot be persuasive. You cannot be manipulative. You cannot lie. I mean there are many of these different standards, but it’s all just don’t do this and don’t do that. And that is just not very constructive for learning. So when we came across these Norwegian police officers who were experts in investigative interviewing and they started explaining that to us, we saw that this was a way of doing fair trial. 

    14:43 

    Because again, it’s always the question when you’re talking about the rule of law or democracy or human rights, fair trial in this case, how do you do it? How do you do the presumption of innocence? How do you uphold equality before the law principle? How do you secure independence and objectivity? These things are difficult to do unless you have proper guidance. And that requires a method that is also consistent across the system. 

    15:19 

    They would have a situation where some officers or lawyers would think in this way and pursue evidence in their own way, and others would do it differently. That makes it very difficult to evaluate, which again means that it’s also almost impossible to assess its effectiveness, and then that undermines progress.  

    Børge Hansen: So what you’re saying is instead of putting rules, say not to do this, not to do that, you say here’s a practice supporting fair trials. Is that way of putting it?  

    16:02 

    Gisle Kvanvig: Yeah, yeah, yes it is. Because it’s also the conversation that we had with police officers that again, when you’re talking about human rights, you could compare it to other professions. So if you think about teachers who teach our children to read and write, we cannot have teachers that mainly focus on human rights. 

    16:12 

    They have to focus on pedagogics. They have to focus on teaching and be really good teachers. But they are fulfilling the right of the child to an education and in a similar respect. You know, the police also need methods that they can trust and that are compliant with human rights so that they can pursue their job professionally without sort of single-mindedly thinking about human rights. Because I think that it’s almost too much of an ask in many ways because once you enter a crime scene with all the violence that may have taken place at this crime scene and you’re about to start an investigation. 

    16:48 

    It’s very difficult to look up the entire conventional civil and political rights and all the fair trial principles and act accordingly because it doesn’t tell you how to conduct your investigation. You need separate methods for that, and that’s where investigative interviewing comes in, both in terms of the interviewing practice itself and also the thinking that actually governs the interviewing process.  

    17:19 

    So the investigative side of investigative ensuing where you have the development of hypotheses, what may have happened because that’s the starting question for any investigation is not to jump to conclusions, not even if someone is dead, it’s easy to just jump to the conclusion that this person has been murdered. And that’s called a crime bias. And it’s very well known within the police. 

    17:43 

    And to avoid that, you know, you have to think as an investigator that my job is to figure out what happened here. And then there are, you know, multiple possible explanations for this death, and you have to eliminate them and then focus on the ones that you can find evidence or backing for.  

    Børge Hansen: But you know when you see the movies you see people say it’s obvious what happened here. 

    18:07 

    Gisle Kvanvig: Yeah, yeah. And that’s the conclusion-jumping machine that’s the brain as we’ve been taught by a Kahneman and others that it’s what we are made to do and that’s why we need systems to keep that in check.  

    Børge Hansen: So you’re basically working with a methodology that counters human nature, basically. 

    18:29 

    Gisle Kvanvig: Yeah, much like in any other discipline, as I mentioned, when you’re a teacher, you will have your pedagogics. If you’re a surgeon, you will have your tools and procedures, and you know, if you read the Checklist Manifesto, I forget the name of the author. But it’s the same point about airline pilots. You cannot just do this naturally and on the whim because that means that it’s less secure and you can’t trust it to the same extent. 

    18:59 

    We passengers need to know that there is a system and routines in place to ensure the safety of this plane.  

    Børge Hansen: So this is fundamentally based on our values. So you work for the Norwegian Centre for Human Rights, and you talk about contributing to the release of the UN manual on the investigations. So, it’s clearly a value-driven project. 

    19:26 

    Gisle Kvanvig: Absolutely. And I think it’s important particularly, at this point in time as well, we see that rights, democracy, rule of law are under pressure. I would say that it’s much more severe than that because we see threats to them also within our own society. I mean there are things that we have forgotten to think about properly. If you think about the post-war generation and when the whole UN system came into being and then all these different conventions you had. First, of course, you had the Universal Declaration, and then you had subsequent conventions and covenants on the right side. 

    20:11 

    And all of these were, of course, developed on the basis of a very troubling time, two world wars. So they were there as a testament to an agreement on common issues, problems, and challenges facing mankind. And I think that we’ve somehow left a lot of that behind, that we’ve forgotten the circumstances that these different treaties were developed within and why they were important to begin with. 

    20:41 

    I think we’re starting to maybe remember some of it now because things are… 

    Børge Hansen: There are a few reminders out in the world right now.  

    Gisle Kvanvig: Absolutely. And I think that in our work, I mean, where I see that it fits in is that whether you’re talking about democracy, the rule of law, or human rights, it requires maintenance. And that means that you have to keep developing it so that it matches the standards, values, and requirements of the public and society. 

    21:12 

    Børge Hansen: So yeah being value driven. Your organisation stems out of university in Norway. Universities have it based on core beliefs and philosophies, and then when you take these values and I know it’s also supported by UN, but still it’s a good question to ask. So when you’re exporting let’s say Nordic values or Western European values at least out into the world how is that perceived. Because it’s easy to come from a country in the Nordics where it’s fairly peaceful. 

    21:52 

    We have safety, we’re fairly well off, median income and people are in a happy place compared to many places in the world, and then we go on a crusade and say hey here are our values and do like us. But we’re not perfect either, so how do you see that being perceived around the world? 

    22:12 

    Gisle Kvanvig: I think it’s a very good point and I think it’s one of the major pitfalls of particularly the sector that I work in. It’s very easy to just walk into that trap of preaching basically. And this is also a major, major change that’s been happening gradually, but it has become very present today is that there is no longer any patience on behalf of any so-called developing country for that at all. So it’s very much about how you do it. The reason why we could start working with investigative interviewing was because it’s research-based and that permits us to, when we meet police services from other countries or intelligence services, share the research and then we can share our reflections on that research. 

    23:11 

    And I think that one of the things that we discovered very early on and where the Norwegian police were brilliant was that they always started with explaining or basically presenting cases of errors of justice in Norway and said, so we can start the conversation saying that here’s the research, this is what it tells us and here are the mistakes that we made and we made them for these different reasons. Does that sound familiar? 

    23:41 

    Børge Hansen: And these mistakes are not way, way in the past. It’s just fairly recent. 

    Gisle Kvanvig: Yes. And they will, you know, in many ways they will continue to make them probably not in the same way as in the past. But we’re talking about cases from the 90s, probably up to the early 2000s and even more recently we see examples of sort of traditional practises and mistakes being made not, you know, intentionally but it happens because of human nature. 

    24:12 

    And I think if you want to start that conversation about changing practises and values it will change through change practises, it’s sort of the opposite way of like when I said that we were used to going around the world and presenting human rights here. The conventions, these are the rules apply them and comply with them and and that’s it. 

    24:38 

    You know, that’s the same sort of thinking that used to govern a lot of our work as well. And you know, this made it possible to start that conversation quite differently. So these were our mistakes. This is how we dealt with them. Does any of this sound familiar? Are you interested in pursuing some sort of cooperation on this? And in the very beginning, that was our big question. We didn’t know if anybody would be interested. We started out working in Vietnam and Indonesia first. 

    25:10 

    Børge Hansen: Why did you go there first? 

    Gisle Kvanvig: Because we had in our centre the Vietnam programme that I was a head of and then a colleague who ran a similar programme in Indonesia. So, the first country we started was Vietnam. And then quite quickly Indonesia followed, and our research question, to begin with, was, really this method was developed in the UK, it was imported to Norway, adapted to our circumstances, and now we’re trying to export them to Southeast Asia, a completely different language, culture, political context and so on. And we didn’t know if they would at all be interested in this. 

    Børge Hansen: Were they?  

    25:56 

    Gisle Kvanvig: Yes, very much. And I think we didn’t really know what to expect. I mean normally what happens is that they will say this is interesting, you know, tell us more maybe later. But here the reaction was very different and I think that’s because it is so practical. 

    26:12 

    And when you talk to detectives and investigators, they recognise the thinking. It’s not rocket science in the sense that on a good day, they will not have mistreated whoever they’re interviewing. And they will have at least a minimum level of respect for their rights. They will probably ask them open questions, and they will have some experience that if you do that, you will gain more and better information. 

    26:44 

    Because what happens very quickly in the training when we run them, is that there’s a lot of scepticism to begin with. But then probably somewhere in the middle of day 2, it starts dawning on parts of the audience at least usually the most experienced detectives.  

    Børge Hansen: Ok, so that’s interesting. Why do you think the experienced detectives, gain an understanding? And what you’re describing is both an understanding and also an acceptance of perhaps what you said the research behind this. 

    27:20 

    What’s happening in a detective’s mind during these days? 

    Gisle Kvanvig: They typically start thinking about cases where they suspect they may have been wrong as wrongful conviction cases. So they’ve recognised when they’ve had errors of justice cases for Norway presented and from the UK and elsewhere in the world because we have different videos and documentaries and illustrations from our own setting. They recognise these different elements and they recognise that they have used both manipulative and coercive techniques at times also torture.  

    28:05 

    Actually, quite often torture, depending on which country you’re in, to gain a confession, and at the same time, when they think back on this, they will know that I’m not quite sure. They will have that question. I’m not quite sure that we actually got the right guy. So you can see that there’s a lot of doubt and they have a lot of experience so they’ve been through this many times. So I think that’s also why they instantly recognise that there’s something here.  

    28:35 

    And I think we lack any studies of this. But I think that, at least from my perception, when we work both Latin America, Africa, Asia and Europe and the Pacific, everywhere we go these are, of course very different contexts and different countries and cultures. But at the same time, it’s almost like there’s a sort of subcultural policing, sort of a kind of mindset amongst particularly investigators because they do have the same job, they’re trying to solve the crime. And it’s a theory we have that we haven’t been able to test or prove. But it’s at least a sort of assumption that we’re making that when you start discussing methods of investigations and the tools that accompany an investigation, you’re immediately speaking within certain sort of boundaries or a kind of culture of work which is more similar than different.  

    Børge Hansen: But in at the face of it.  

    29:35 

    You know, investigative interviewing and the way you work is open-ended questions, not leading, no coercion. And then if you’re a police detective in Vietnam or Indonesia and you have time restraints. You have lots of cases. You probably have bosses demanding and yelling at you. You want to get more stuff done faster. It’s counterintuitive, right? 

    30:04 

    Gisle Kvanvig: Absolutely. These are the first questions we get. So, you know, investigative interviewing places great emphasis on planning and preparation. Of course, depending on the case, it can be 5 minutes or it can take weeks. If it’s a massive case, there’s a lot of planning and preparation. If someone has stolen your bike, it’s simpler and faster. So they immediately sort of latch onto that and that’s also through training and then through retraining and further development. You know, we can talk about planning and preparation in the sense that you know that will save you time down the line. But of course the major breakthrough comes when they actually try it. 

    30:52 

    Because, of course, we also see examples from many different countries of things that are, well, traditional interrogations, even the use of torture, where it’s not efficient at all. It creates a lot of mistakes. It doesn’t give you the information you need. It completely destroys all trust in the police, in the state. So no one’s going to come forward, you know, no one’s going to go to the police and say I have something to tell you. You will shy away from the police as much as you can and that will hurt any kind of investigation. 

    31:26 

    We’ve seen examples of videos where the police officer or the investigator doesn’t even know who the suspect is. They don’t know the name. They hardly know the crime that they’re suspected of having committed. So, the conversation starts off in a very strange and bizarre way and it takes a very strange direction as well. That’s not efficiency and it’s not professionalism either.  

    Børge Hansen: If you tie it back to SDG-16, which is justice. So having justice is trust in the system and the processes.  

    32:09 

    So, if you are convicted of a crime that you might not have done, that erodes trust. So you could say, OK, well, it seems that you’re more effective in the short term, but you know, it’s not as effective for building a society where you have less crime or more safety and stronger institutions.  

    Gisle Kvanvig: Yeah. And you can also add that there is a general trend amongst the sort of more positive trends in the world today where fewer and fewer courts will convict on the basis of a confession alone. You need more evidence. So, you know, in the past it would be enough to have the confession. It was sort of the queen of the evidence, but that’s no longer the case in more and more jurisdictions around the world.  

    32:58 

    So police faced that challenge as well, that if I only get the confession, it’s not enough for a conviction.  

    Børge Hansen: Ok, so then sounds like it makes the job of the police harder. In some ways. 

     33:07 

    Gisle Kvanvig: It does because, you know, the bar is being raised and I think that this feeds into other part of the motivation. I see several sources of motivation for the officers that we work with. And of course we’re lucky because we very often get to work with some of the best investigators and we need them on board to begin with because they are the people that sort of set the standards internally inside of the police and they are also the sort of champions of the force. So they’re being looked up to by younger colleagues. So it’s very important to get these people on board in that thinking. 

    33:46 

    But if you look at the motivation, it has many different sources because one key aspect of it is what we’re discussing now, which is professionalism. These people want to do a professional job. Of course, you will find plenty of examples of people who simply don’t care. And those, you know, those are not the people that we’re trying to reach, but we’re trying to reach the people that actually do care about their job. And they want to be professional investigators. They want to conduct a solid investigation.  

    34:18 

    They want to produce evidence and they want to have a proper trial. And so there’s a massive curriculum and there are many theories and tools for them to apply to their work. You don’t have to travel far in Europe, and you will find police that knows nothing about this at all. But this is, you know, certainly something that’s motivational. How can I be a better investigator?  

    34:48 

    So you have that aspect and then there’s also the sort of more human aspect, which is that we have yet to come across any officer that really enjoys using a lot of violence or even torture. Most of them will fairly quickly say that it’s the least favourite part of their job. It’s something that I have to do. It’s part of our practice. It’s just standard operating procedure that we will beat them up a little bit before we talk to them or do even worse if we don’t get the answers that we want. 

    35:20 

    But I don’t feel good about it. It hurts me as a human being and I just don’t feel good about myself and I don’t feel professional. So I think there is also that human dimension to the motivation as well.  

    Børge Hansen: So you said you started out in Vietnam and Indonesia and this is, i’m guessing, 10 to 15 years ago.  

    Gisle Kvanvig: Yes, this was in 2011. Yeah. 

    35:50 

    Børge Hansen: And where through the world has this journey taken you guys?  

    Gisle Kvanvig: Well, I mean, we are too small to work everywhere, which is also a reason for why we turn to the UN because we wanted the United Nations to get on board and deliver trainings on this subject as well. So, training architecture is coming into being and gradually falling into place. It will take some time, but it’s coming and now we are working in different ways and on different levels in about 15 countries. So in Latin America, Western Africa, Ukraine here in Europe and then also several countries in Asia, so Southeast Asia, Central Asia and East Asia. 

    36:39 

    Børge Hansen: Do you see that there are regional differences in how your message is being received and maybe even operationalised?  

    Gisle Kvanvig: Absolutely. And I think that depends a lot on the crime context of the country. I mean, there’s a big difference when you look at the kind of crime they’re investigating in Indonesia, for instance, there’s a lot of corruption. Corruption is a big issue for the Indonesians. So the police officers that we started working with there very early on were from the corruption unit. If you move to Brazil it’s violent crimes or homicides. 65,000 homicides a year when we started. 

    37:21 

    Of course, this also has a lot to do with poverty and who’s in power, which president Brazil has. So we see the homicide rate declining now under President Lula, but at this point, it’s still an enormous homicide rate. And that means that they think differently in the sense that they need different kinds of evidence for these kinds of cases. 

    37:51 

    And they are, to some extent, looking for different things. So you would have as an example in Brazil, they would say that their problem is that the context they’re working with is exceedingly violent. They are very violent. There’s a lot of homicides, but there’s also a lot of police shootings. And it just means that there’s no trust between them and the citizens, which means that it’s very difficult to gather evidence through interviewing. And there’s also less of an emphasis on gathering evidence in total, which means that it hurts their prosecutions because they don’t have enough evidence to prosecute. 

    38:33 

    So the prosecutor will simply not accept their case. So you will have homicides or rapes or whatever they are that never go to trial. And then they will report back that, you know, through applying investigative interviewing, they get more evidence than they get more prosecutions. And that for them, of course, is important in a very professional sense.  

    Børge Hansen: So the whole mix of sustainability goals need to come into play and this is an important part of that to help improve safety in the country. 

    39:00 

    Gisle Kvanvig: Absolutely. And thing we have to be very honest about this as well because it’s not a silver bullet. It doesn’t solve all your problems. I remember meeting the chief of the homicide unit in Brazil and I think her precinct alone had 5000 homicides a year. And you know we had to be very honest and say that this is just humbling and we don’t really know how much this is going to help you. 

    39:27 

    I mean, what we can. But she was adamant that we need something to develop our professionalism. We need something that can help us interact with citizens in such a way that it generates more trust and we build better relations. And of course, it’s poverty-related, all this violence around us, and there are many things we can do that we as police cannot sort of know about that. 

    39:57 

    But you know, we have to focus on what we can do. And the morale in general is very low. We don’t feel good about ourselves and we are struggling with our relations with the local communities and we want to do better. And I see this as one avenue where we can sort of take this and we can become better at the job that we do. And that’s the part of this whole big puzzle that has to be solved. 

     40:27 

    That is our responsibility.  

    Børge Hansen: You mentioned another country that might not have the same issue. It’s in Brazil and poverty as a problem and you mentioned Ukraine and I know that you work quite a lot with Ukrainians. And so their problem is, obviously we all know that there’s a war going on there. Talk a little bit about the journey that you have set out together with the Ukrainians. 

    41:02 

    Gisle Kvanvig: Yeah, I mean, the Ukrainian cooperation is really interesting because it’s only recently that we started having much more frequent cooperation. We met them, I think, the first time we met them was back in 2017. And so, of course, I mean, for Ukrainians, the war started with the invasion of Crimea. 

    Børge Hansen: Is it a consequence of the war in Crimea? Or is it other things that led up to you guys?  

    41:33 

    Gisle Kvanvig: I think other things because from what I recall, the first time, the first group of Ukrainians we met, they were a mix of people from the National Preventive Mechanism Against Torture, some NGO’s and also some people from the state prosecutor’s office. We met at a conference and they were, and this conference was basically about investigative interviewing. So they were very keen on this. And then we had a presentation on the work that we did in Southeast Asia at the time and that we had sort of planned doing something in Brazil. 

    42:12 

    And then they came to us and said, look, do you have any materials that you can share? Fortunately, we had developed something called the Convention Against Torture initiative. We developed a very short manual on investigative interviewing and we were able to send them that together with a few articles. And then we didn’t really hear from them for about a year I think. But then Asbjørn Rachlew from Oslo Police District where he was working at the time, he was invited to Kiev in 2018 to give a presentation. So he gave a sort of mini training and presentation. 

    42:48 

    Børge Hansen: And he’s quite vocal about interview techniques and the need for that in the Norwegian police or the journey that Norwegian police and some of the errors of justice that we’ve done in Norway. 

    Gisle Kvanvig: Yes absolutely. So together with Ivar Fahsing, the other police officer that we have attached to our programme on a more permanent basis, Asbjørn is one of our, well, I mean it’s probably the wrong term, but he’s almost like our missionary for this. 

    Børge Hansen: He’s an evangelist. 

    43:18 

    Gisle Kvanvig: But he went there in 2018 and then again we didn’t hear from them for very long apart from a few emails.  

    Børge Hansen: But in this case, it was them inviting you. So we’re not exporting Nordic or Western European values here. They’re actually requesting them. 

    Gisle Kvanvig: Yes. I mean that’s the sort of I don’t think we have exported anything since almost 2015. Since then, it’s all been requests. We have numerous countries that want assistance, but we’re not capable of it. I mean we don’t have the resources in terms of manpower and money to to support them all. 

    43:59 

    Børge Hansen: So why do you think the Ukrainians are inviting you guys with Asbjørn to Ukraine for to talk about these things?  

    Gisle Kvanvig: The work that we’re doing with them now started in December 2022. When they first requested assistance in looking at some guidelines for interviewing prosecutors and police within the context of war crimes investigations in Ukraine. So we provided some inputs to those guidelines and we had a brief discussion and then they came back and said that look, we would really like to cooperate on training of our police and prosecutors. And of course, we said, that would be really, really interesting because it’s a very complex environment because of all these war crimes cases, 10s and 10s of thousands of them as well as just regular crime, corruption, homicide, rape and all the rest of it. 

    45:09 

    But what they are interested in doing and what we are sort of developing together with them is this strategy for putting in place this sort of standard of investigation and interviewing across the country both for workarounds cases but also other criminal offences.  

    Børge Hansen: Because you split between war crime and other criminal offences. That means there is a difference here? 

    Gisle Kvanvig: There is a difference. And I think first and foremost what most people have to remember about war crimes is that the likelihood that most of these cases will be prosecuted is very low. Now, unfortunately, collecting evidence and war crimes cases is notoriously difficult. 

    45:53 

    But interviewing, interestingly enough, if done correctly, can help in the sense that you can secure better evidence because, very often, the crime scene is non-existent. I mean it’s a bomb site for instance. So of course you can take pictures of it and so on. But again it’s hard and the crimes are different and even rape within the context of war, it will be hard to get the forensics that you need and so on and so forth. But you can have interviews with victims and witnesses and if they are done correctly it means that you stand a better chance of collecting evidence that will stand the test of trial and done in the wrong way. 

    46:40 

    Particularly if you use what we normally see in the context of war crimes is that people use a lot of photos and videos because they’re everywhere and the second that these are spread either on the Internet or you start showing these pictures around you’re contaminating the evidence. So that will basically destroy your chances in court. Which is another reason why there are so few convictions in this kind of war crimes cases that simply the evidence is either deemed not trustworthy, so it’s excluded from the chain of evidence or is nonexistent. 

    47:17 

    Børge Hansen: The hardship in Ukraine, it’s you know they’re in the middle of a war and they’re also retraining themselves as you said with new practises and I’m guessing also legislation to support this. And then the amount of war crime cases and regular criminal cases are just growing immensely right now, because there’s the war is still going on. 

    47:42 

    If we go back to the Norwegian Centre for Human Rights, it started out with understanding or having an understanding of how the Norwegian police worked, and it tried to learn from that and take it. Are there any learnings from around the world that you guys have fed back to Norway, the UK, and the other countries where this has been a practice for a while now? 

     48:06 

    Gisle Kvanvig: Absolutely. I think it’s continuous because what’s so fascinating to see now is that more and more countries, jurisdictions, and police services are engaging with this. You know, they’re driving innovation at a speed that didn’t happen before because you would have basically the UK, Norway, New Zealand, Australia, very, very few countries that were engaged in the field of research and practise around the investigative interviewing. 

    48:37 

    Suddenly, you’re looking at massive countries like Brazil, Nigeria, which is coming up as another very, very large country. You’re looking at South Asia, a country like Pakistan where they’re working with this. I know there’s interest in India and Indonesia 300 million people. So suddenly, you have a lot more brains engaged in this whole field both on the research side but also on the practice side.  

    49:08 

    And I think that we learn from each other, we borrow both from Norwegian police, but also we get to borrow police officers from the UK. And I think that what they also feel is that there is a sort of proper exchange of competence and experience and that this is driving development forward. 

    Børge Hansen: So for Giesle and Norwegian Centre for Human Rights, what’s up next? 

    49:39 

    Gisle Kvanvig: I think what’s up next for us, in particular, is the gender dimension of what we’re doing. We’re sort of studying it now and looking to expand on it. And again we’re looking at present, we’re looking at some of the research that we can find on gender based violence like rape or abusive relationships, domestic violence, abuse of children, these sort of crimes. And then looking at if there are better ways of investigating those kinds of crimes. And there’s some very interesting research and there are some very interesting pilots on this around the world and it’s all based on the same skill set that investigative interviewing teaches.  

    50:30 

    So you need investigative interviewing to also enhance your relationship violence investigations and I think that’s what we’re going to see if we can incorporate in different ways because the very initial training, investigative interviewing training cannot encompass too many things. It cannot be too ambitious, but at least you know you can have an illustration of the different topics and specialisations available. Like there’s specialisation on interviewing children. 

    51:01 

    There’s enhanced cognitive interviewing in terms of interviewing traumatised people or people suffering from memory loss and then you could also have a particular field on gender-based violence, rape and and the sexual abuse of children. 

    51:21 

    Børge Hansen: I think we were lucky to have yourself and your team working on these things and helping to drive these initiatives throughout the world. So thank you very much. Gisle, thank you for being on the podcast.  

    Gisle Kvanvig: Thank you for having me. 

    51:35 

    Børge Hansen: Thank you for joining us. In this episode, we learned how Norwegian Centre for Human Rights is working towards promoting fair trials for people across the world. Thanks for tuning in to Beyond a Reasonable Doubt from Rebel in the Centre of Oslo with me. Børge Hansen. Catch you in the next episode. 

    Read more

    August 5, 2024
  • Launch: The UN Manual on Investigative Interviewing  

    Launch: The UN Manual on Investigative Interviewing  

    A new chapter in global justice: The Manual on Investigative Interviewing for Criminal Investigation has been launched

    In spring 2024, “The Manual on Investigative Interviewing for Criminal Investigation” was published, marking a significant milestone in the evolution of global justice systems.

    This manual, the result of a collaborative effort among the United Nations, the Office of the High Commissioner for Human Rights, and the United Nations Office on Drugs and Crime, introduces a transformative approach to criminal investigations worldwide. 

    Revolutionising investigative interviewing 

    Now The UN Manual on Investigative Interviewing has been launched during the UN Chiefs of Police Summit 2024. Juan Méndez, Professor of Human Rights Law, former UN’s Special Rapporteur on torture shared hist thoughts about the publication while interviewed for Davidhorn’s podcast “Beyond a Reasonable Doubt”:  

    Read the Manual

    Summary

    • Launch of 2024 Manual: “The Manual on Investigative Interviewing for Criminal Investigation,” published in spring 2024 by the UN and related organisations, introduces a transformative, non-coercive approach to criminal investigations worldwide.
    • Global standard for ethical interviewing: The manual sets a new global standard, promoting human rights-respecting techniques that enhance the effectiveness of investigations while preventing ill-treatment and torture.
    • Davidhorn’s commitment: Davidhorn supports the implementation of this manual with advanced recording and interview management technologies, helping law enforcement agencies adhere to ethical interviewing standards globally.

    “We needed a set of guidelines, and this set is based on 40 years of experience from researchers who have studied how police work can comply with human rights standards, guarantee all the safeguards that suspects should have in a democratic police environment, and at the same time provide an affirmative vehicle for the police to do their work more effectively than relying on coercion, which has been proven to be counterproductive.” 

    Setting a new global standard for police interviewing techniques 

    The manual establishes a comprehensive framework for non-coercive interviewing techniques that respect human rights and uphold the principles of justice. Its publication is particularly crucial for parts of the world where coercive interrogation practices have still been the norm. By promoting ethical interviewing standards, the manual not only aims to enhance the effectiveness of criminal investigations but also ensures that these practices are grounded in respect for human dignity and the avoidance of any form of ill-treatment or torture. 

    Facilitating a mindset shift 

    The introduction of this manual represents a paradigm shift in how investigative interviews are conducted globally. It moves away from traditional, often coercive interrogation tactics towards a method that emphasises rapport-building, empathy, and psychological understanding. This approach helps to receive more accurate and reliable information, crucial for the fairness and reliability of subsequent criminal proceedings. 

    Impact across diverse legal systems 

    The significance of the manual extends across various legal systems, offering a universal guideline that can be adapted to local contexts while maintaining international human rights standards. Countries are encouraged to integrate these practices into their national training programs for law enforcement, ensuring that the principles of ethical police interviewing become ingrained within the fabric of global justice processes. 

    Davidhorn’s role in supporting global justice 

    At Davidhorn, we are committed to supporting the implementation of this groundbreaking manual through our advanced recording and interview management technologies. Our solutions are designed to complement the ethical interviewing techniques advocated in the manual, providing law enforcement agencies with the tools they need to adhere to these standards. 

    Conclusion: a call to ethical justice practices 

    We invite justice systems worldwide to adopt this manual’s guidelines and join us in transforming the landscape of investigative interviewing. Together, we can ensure a future where justice is not only served but upheld with the highest standards of ethics and integrity. 

    Written by:

    Marta Hopfer-Gilles

    ChatGPT was used while creating this post

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    July 1, 2024
  • Beyond a Reasonable Doubt – a new podcast on Investigative Interviewing

    Beyond a Reasonable Doubt – a new podcast on Investigative Interviewing
    Banner for our podcast called "Beyond a reasonable doubt"

    Beyond a Reasonable Doubt – a new podcast from Davidhorn

    Welcome to “Beyond a Reasonable Doubt,” a podcast series that welcomes you into the world of Investigative Interviewing – a non-coercive method for questioning victims, witnesses and suspects of crimes

    Hosted by Børge Hansen, CEO of Davidhorn, this podcast is more than just a show; it’s a journey into the core of justice and gathering facts through unbiased dialogue. 

    Why have we decided to do this? Investigative Interviewing is at the core of Davidhorn’s mission. We are a tech company providing innovative recording and productivity tools for law enforcement to help societies transition from coercive interrogation to investigative interviewing. Our goal is to reduce false convictions, safeguard vulnerable individuals and children involved in crime, and ensure equal access to justice for all.  

    Only knowledge, education and conversation can change the status quo.

    Episode one: The Foundational Fathers of Investigative Interviewing in Norway 

    In our opening episode, we explore the subject in-depth with Dr. Ivar A. Fahsing and Dr. Asbjørn Rachlew, the minds behind Norway’s innovative approach to investigative interviewing. Their stories and insights reveal the extensive effort and strategic thinking required to transform how interviews are conducted in law enforcement, ensuring fairness and preventing wrongful convictions. These pioneers of the method in Norway discuss the importance of sharing their techniques worldwide, reflecting a commitment to fostering peaceful, just, and strong societies under the United Nations’ Sustainable Development Goal #16. 

    Looking ahead: what’s to come in season one  

    Looking forward, the first season of “Beyond a Reasonable Doubt” promises to build a strong foundation by touching on the history of investigative interviewing and how it affects different parts of society. From child and vulnerable witness interviewing with prof. Becky Milne, research on terrorist suspects with Emily Alison and how the techniques of investigative interviewing are being brought out in the world to help build trust towards police globally by the UN, with Gisle Kvanvig from the Norwegian Center for Human Rights.
    Through conversations with these and other respected guests, we aim to cover everything from the subtleties of building rapport in interviews to the use of technology in modern policing. 

    First things first?  

    Why do we focus on foundations before practice? Simply put; to master the art of investigative interviewing, one must first understand its origins and how it has evolved. This approach ensures that as we explore practical applications in future episodes, our listeners have a solid framework to appreciate the depth and impact of these methods. 

    Join us in the conversation  

    Join us at “Beyond a Reasonable Doubt” as we explore how effective communication can lead to justice and trust within communities, highlighting the transformative power of well-conducted interviews. Tune in, ask questions, and discover how the right words at the right time can indeed change the world. 

    Catch our latest episodes on all major podcast platforms and join the conversation about creating a better society through the art of interviewing.

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    June 26, 2024
  • Thomas Quick Case & Ethical Investigative Interviewing

    Thomas Quick Case & Ethical Investigative Interviewing

    The Thomas Quick Case: a lesson on the importance of ethical investigative interviewing

    The Thomas Quick case underscores the vital importance of ethical standards in investigative interviewing and the necessity for reliable police recording technology.

    This blog examines Quick’s notorious wrongful convictions due to coerced confessions to numerous murders he never committed. Through this cautionary tale, we delve into the consequences of improper police interviewing methods and the significant role that interview recording could play in preventing such miscarriages of justice. Highlighting the shifts needed in legal practices, the blog advocates for enhanced recording methods to uphold the integrity of investigations and protect vulnerable individuals from undue influence during interviews. 

    Summary

    • Case overview: The Thomas Quick case highlights the severe consequences of unethical investigative interviewing and the importance of reliable police recording technology, with Quick falsely confessing to numerous murders due to coercive interview techniques.
    • Investigative errors: Key errors included leading questions, lack of solid evidence, and no reliable recording equipment, resulting in wrongful convictions. The use of suggestive interview methods and Quick’s vulnerability due to heavy medication exacerbated these issues.
    • Advocacy for change: The blog advocates for the integration of ethical interviewing practices and reliable recording technology, as championed by Davidhorn, to prevent miscarriages of justice and ensure transparent and fair investigations.

    The Thomas Quick saga: a cautionary tale 

    The story of Thomas Quick, is a chilling reminder of the critical role of ethical practices in investigative interviewing. Quick, who confessed to numerous murders he did not commit, became a central figure in a series of wrongful convictions. This case stands as a stark example of the consequences of flawed police interview techniques. 

    The enigmatic case of Thomas Quick 

    Thomas Quick, a Swedish man with the real name of Sture Bergwall, became infamously known for confessing to more than 30 unsolved murders across Scandinavia in the 1990s. He was convicted of eight of them – six in Sweden and two in Norway.  For years he was deemed Scandinavia’s most dangerous serial killer, but then all of the sudden the matter took a dramatic turn when Quick retracted all his confessions, leading to a re-examination of the evidence and eventually, the overturning of his convictions. This case is a bewildering journey through a maze of false confessions and questionable legal proceedings. 

    Investigative missteps unveiled 

    Key errors in Quick’s interviews were marked by the use of leading questions and the acceptance of questionable confessions without solid evidence. These flawed practices, exacerbated by the lack of reliable police interview recording equipment, resulted in miscarriages of justice. Quick’s admissions, largely shaped by suggestive and coercive interview techniques, were accepted without the scrutiny that recording could have offered.  

    Frequently, Quick was under the influence of prescription drugs, rendering him a vulnerable interviewee. From today’s perspective, it is clear that he should have been interviewed in a very different way. First, the police should have used investigative interviewing instead of suggestible interview methods, next all interviews should have been recorded, and finally, much more caution should have been given to the fact that he was under heavy medication during interviews. If fact, getting more drugs might have been his main motivation to keep telling the lies.  

    Discover more about transitioning from traditional interrogation to Investigative Interviewing. 

    The role of recording interviews in preventing false confessions 

    Had Davidhorn’s Investigative Interviewing recording systems been in place, the outcome of the Thomas Quick case might have been drastically different. Reliable and transparent recording of Quick’s interviews and fair interview technique while interviewing a suspect  

    could have provided an objective account, helping to identify inconsistencies and prevent the acceptance of coerced or fabricated confessions. Interview recording technology ensures that every detail of the interview is captured, preserving the integrity of both the process and the evidence. 

    Read more about the role of recording interviews in the UN Manual on Investigative Interviewing.

    Davidhorn’s commitment to ethical interviewing practices 

    At Davidhorn, we recognize the gravity of cases like Thomas Quick’s and the indispensable role of ethical interviewing and recording technology. Our solutions provide an objective, tamper-proof record of interviews, fostering a transparent and fair investigative process. We believe that the integration of recording technology in investigative interviewing can prevent similar tragedies and ensure justice is served through accurate and ethical practices. 

    Want to learn more about how to work with vulnerable witnesses?

    Download our sBook

    Written by Marta Hopfer-Gilles 

    Fact checked by Ivar A Fahsing (PhD) 

    (Chat GPT was used while creating this blog) 

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    June 26, 2024
  • Transforming child police interviewing & Barnahus Model

    Transforming child police interviewing & Barnahus Model

    Transforming child police interviewing & Barnahus Model

    This webinar provides crucial insights into the transformative approaches to child police interviewing and the role of the Barnahus Network in child protection, showcasing its growing impact across Europe.

    The session featured Shawnna von Blixen-Finecke, adviser at the Council of the Baltic Sea States and Coordinator of the Barnahus Network, who detailed the Barnahus model’s complexities and its successful implementation in various regions.

    The Barnahus model, which translates from Icelandic as “Children’s House,” is a holistic approach to handling child abuse cases and child witness interviewing.

    Central to this model is the concept of bringing all services related to child protection under one roof, ensuring that children do not have to navigate multiple stations from police to healthcare to social services.

    Summary

    • Barnahus model overview: The Barnahus model, a child-centric approach originating in Iceland, brings all child protection services under one roof to minimize trauma and streamline the justice process for child abuse cases.
    • Webinar highlights: Davidhorn’s webinar, featuring Shawnna von Blixen-Finecke, emphasised the model’s success and adaptability across Europe, highlighting its international endorsements and the importance of maintaining its integrity across diverse legal systems.
    • Davidhorn’s contribution: Davidhorn supports the Barnahus model with advanced recording technologies, enhancing the interview environment to protect children’s psychological well-being and aligning with global child protection standards.

    This setup not only streamlines the process but also creates a more comforting and secure environment for the child. Within the Barnahus, children undergo forensic interviews, medical examinations, therapeutic services, and legal consultations in a single, child-friendly setting. This model minimises the trauma of recounting abusive experiences by reducing the number of times children must tell their stories. 

    The Barnahus Model: a beacon for child-friendly police interviewing

    Originating in Iceland and now adopted by numerous European countries, the Barnahus model is pioneering a child-centric approach to investigative interviewing. This method significantly reduces the trauma experienced by children during the justice process by ensuring that all services—from legal to psychological—are delivered under one roof and tailored to the child’s needs. The model’s adaptability to different national contexts while preserving its core principles of child protection and dignity was one of the main points of the webinar. 

    International endorsements and expansions 

    The webinar highlighted the model’s international recognition, with endorsements from global entities such as the UN Committee on the Rights of the Child, reflecting its effectiveness and growing relevance. The adaptability of the Barnahus model allows for its principles to be integrated into diverse legal systems, promoting stronger child protection frameworks worldwide. Despite its successes, challenges in implementing the Barnahus model remain, particularly in maintaining its integrity across various legal and cultural landscapes.

    How to plan a Child or Vulnerable Witness Interview Room

    Davidhorn’s role in supporting child-centric justice  

    Davidhorn supports the global adoption of the Barnahus standards through its advanced recording technologies. By ensuring that interviews are conducted in environments that respect and protect the child’s psychological state, Davidhorn is at the forefront of technological advancements that align with the Barnahus model’s goals. 

    Conclusion: a collective move towards better child protection 

    The collaboration between Davidhorn and international bodies like the Barnahus Network exemplifies a shared commitment to transforming child protective services. As the Barnahus model continues to influence child protection standards globally, Davidhorn’s technological support plays a crucial role in facilitating these changes, ensuring that children’s rights and well-being are prioritised in justice processes worldwide. 

    Watch the webinar

    Written by: Marta Hopfer-Gilles

    (Chat GPT was used while creating this blog)

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    June 26, 2024
  • The importance of police interview recording

    The importance of police interview recording

    The importance of police interview recording in investigative interviewing

    In the landscape of modern justice systems, the practice of recording police interviews has emerged as a vital tool for enhancing transparency and integrity within law enforcement.

    This blog explores the historical development and the pivotal role of digital interview recordings, underscoring their importance in safeguarding human rights and ensuring accuracy in criminal investigations. By delving into the benefits, the practical steps for adopting new technologies, and the challenges encountered, it advocates for widespread implementation of this practice, highlighting how it serves as a cornerstone of fairness and ethical conduct in policing.

    Summary

    • Historical development and importance: Recording police interviews has evolved as a crucial practice for enhancing transparency, integrity, and accuracy in criminal investigations, highlighted by the introduction of the Police and Criminal Evidence Act 1984 (PACE) in England and Wales.
    • Benefits and implementation: Recording interviews safeguards against miscarriages of justice, preserves accurate accounts, aids in training and knowledge sharing, and enhances the ethical standards of the police force. Effective implementation involves high-quality equipment, detailed preparation, and reliable procedures.
    • Challenges and future outlook: Despite challenges like training and information management, the benefits of recording interviews outweigh the obstacles. The practice is supported by international norms, such as the Méndez Principles, and companies like Davidhorn are committed to promoting and facilitating this essential evolution in policing.

    In today’s justice system, the integrity and transparency of law enforcement practices are under ever-increasing scrutiny. At the heart of this conversation lies the critical yet often overlooked tool of digital interview recording during interviews, a measure that serves not just as a procedural enhancement but as a foundational element of Investigative Interviewing, justice and ethical conduct. This blog aims to shed light on the historical evolution of Police Interview Recording, underscore its crucial role in safeguarding human rights, ensuring accuracy in criminal investigations and advocate for its broader implementation across law enforcement agencies. Through exploring the significant benefits, practical steps for effective adoption of new police equipment, and addressing potential obstacles, we underline the essential nature of recording in upholding the principles of fairness and integrity within the justice system. 

    Listen to our podcast on importance of interview recording

    The role of recording in police interviewing techniques 

    In the ever-evolving landscape of policing and criminal investigations, the practice of recording interviews holds a pivotal role, bridging the gap between traditional police interview techniques and contemporary standards of justice and human rights. In the past, relying on notes or simply on the officers’ memory has been harmful not only to the interview, but also to its weight as evidence in court. 

    In the UK The Royal Commission on Criminal Procedure in 1981 set out the problem which it faced in respect of the lack of recording of interviews as follows: 


    “The frequency of challenges to the police record of interviews is said to make it essential to have some sort of independently validated record in order, in the eyes of some, to prevent the police from fabricating confessions or damaging statements, or, in the eyes of others, to prevent those who have in fact made admissions subsequently retracting them. It is the ‘verbals’ which give rise to most concern, that is the remarks which are attributed to the suspect in the police officer’s subsequent note of the interview but which the suspect is not prepared to endorse by making a written statement under caution. Indeed, it is argued by the Circuit Judges that the present methods of recording interviews are themselves the cause of a substantial number of acquittals of apparently guilty defendants. Many of our witnesses also point to the waste of court time caused by disputes about statement evidence.” 

    The turning point came with the introduction of the Police and Criminal Evidence Act 1984 in England and Wales (PACE), which made it compulsory to use recording systems during all suspect interviews. This legislative milestone marked the beginning of a global shift towards standardising the digital interview recording, a practice supported by both technological evolution and a growing recognition of its necessity for upholding justice. Nowadays it is recommended as a best practice to record all interviews including the ones with victims and witnesses. 

    Why record interviews? The cornerstone of justice and integrity 

    Recording interviews serves as a fundamental safeguard against miscarriages of justice, ensuring that the words spoken by individuals during one of their most vulnerable moments in life are preserved accurately. This practice compensates for the shortcomings of human memory, reduces cognitive load on interviewers, and significantly enhances the communicative and methodological quality of interviews. By providing an accurate account of the interaction, recordings can protect both the interviewee from potential mistreatment and the interviewer from unfounded accusations. The presence of a complete and authentic record aids in the investigation of any allegations of ill-treatment and cultivates the ethical standards and integrity of the police force.  

    The benefits of police interview recording extend beyond the immediate context of the interview room. Recorded interviews can be shared in real-time or after the fact, helping to share knowledge among the personnel, bringing in expert input and improving overall decision-making. Moreover, these recordings serve as invaluable tools for training, feedback, research and knowledge-development, ensuring the officers are equipped with the best practices in investigative interviewing.  

    Implementing video recording: a step-by-step guide for effective policing 

    Optimal results of the interview video recording can be achieved through detailed preparation, sound check procedures and the use of reliable equipment. High-quality recording systems that are easy to handle ensure consistency and integrity of the process. Recordings should be made without manipulation, with a focus on transparency and accountability. The use of digital signatures, reliable transferring and archiving procedures further safeguards preserving evidence and ensuring its court-ready evidence status. 

    Navigating the obstacles 

    Despite its clear advantages, the adoption of police interview recording is not without challenges. Training and motivating personnel, managing the transformation and storage of information, and ensuring compatibility across different systems are just a few of the hurdles to overcome. However, these obstacles are far outweighed by the benefits of increased accuracy, efficiency, reliability of testimonies, and the safeguarding of human rights. On top of that an experienced technological partner can help with implementation and training process to make the transition as smooth and bespoke as possible. 

    In conclusion, the practice of recording interviews in policing and investigations represents a critical evolution in the pursuit of justice and ethical standards. As technology advances and international norms shift towards greater transparency and accountability, interview recording stands as a testament to the commitment to uphold the dignity and rights of all individuals within the criminal justice system. The global standard presented in Méndez Principles recommend recording of all the interviews and hopefully as the understanding of its importance grows – more countries will ammend their legislation and practices accordingly.  

    For companies like Davidhorn, embracing and advocating for it is not just a recommendation; it’s a responsibility to the future of policing and the communities we serve. 

    Want to learn more about police interview recorders? Check out our product portfolio.

    Written by: Marta Hopfer-Gilles 

    Fact checked by: Ivar A Fahsing (PhD) 

    (Chat GPT was used while creating this blog) 

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    • Portable Recorder

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    • Ark Interview Management

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    June 26, 2024
  • Interrogation recording: Improving courtroom evidence playback

    Interrogation recording: Improving courtroom evidence playback
    Interrogation recording: Improving courtroom evidence playback

    Interrogation recording: Improving courtroom evidence playback

    In today’s legal landscape, the accurate witnesses and suspects interrogation recording is critical for building solid evidence and is increasingly recognised as best practice.

    Interrogation Recording not only preserve the evidence in its original state, but also provide a factual record of the entire interaction. Every aspect of the interview – including the setup, participant identities, and all exchanges – is comprehensively captured. This ensures the interview’s integrity and aids in safeguarding against memory flaws. 

    Properly documented evidence is an indispensable asset in court and underscores the necessity of employing reliable recording technologies. 

    Summary

    • Importance of recording: Accurate recording of interviews with witnesses and suspects is essential for preserving evidence integrity and is increasingly recognised as best practice in legal proceedings.
    • Challenges and strategies: Current courtroom setups often face technological limitations that hinder evidence playback quality. Strategies such as using high-quality recording equipment, modernising courtroom setups, and conducting pre-trial checks can enhance playback effectiveness.
    • Davidhorn’s commitment: Davidhorn provides advanced recording technology that ensures court-ready evidence, supporting law enforcement in capturing high-quality evidence and improving courtroom presentations to uphold justice.

    Challenges in courtroom evidence playback 

    There are significant challenges associated with the technological limitations in current courtroom setups. These range from inadequate equipment, leading to poor-quality video and audio, to improperly positioned screens, making it difficult for jurors to grasp the nuances of a witness’s testimony. Such shortcomings can impact the delivery of justice, as jurors might struggle to engage with and accurately interpret the evidence presented. 

    Strategies for enhanced playback quality 

    To address these challenges and ensure the effectiveness of recordings, several strategies can be employed: 

    1. Quality of Interrogation Recordings: First and foremost, ensure the use of high-quality recording equipment to avoid any loss of detail or clarity. The better the original quality, the less likely it is that issues will arise during playback in court. 
    2. Courtroom Setup: Advocate for modernized courtroom setups that accommodate the latest in display technology. This includes positioning screens in a manner that allows all jurors a clear and unobstructed view, ensuring they can fully absorb the details of the evidence. 
    1. Pre-trial Checks: Conduct pre-trial checks of the courtroom’s audio-visual equipment to identify and rectify any potential issues. Ensuring that all devices are fully functional and compatible can prevent last-minute hiccups. 
    2. Training and Guidance: Provide training for legal professionals on the optimal use of technology in and outside of the courtroom. Understanding how to best leverage recording solutions can lead to more effective evidence presentation and, consequently, a fairer trial. 
    3. Feedback and Improvement: Collect feedback from courtroom experiences to continually improve technology and courtroom setups. This ongoing dialogue between law enforcement, legal professionals, and technology providers is key to evolving courtroom standards.

    Davidhorn’s interrogation recording technology 

    Using Davidhorn’s recording technology, law enforcement agencies can ensure that every interview is captured with audio and video, producing court-ready evidence. Our devices and software are designed to meet legal standards, guaranteeing that the evidence is admissible and respected in legal proceedings. However, while capturing high-quality evidence is critical, its presentation in court is equally crucial. 

    Conclusion 

    As technology advances, so too should our legal processes. By marrying high-quality evidence recording technology with improved courtroom presentation, we can enhance the clarity, engagement, efficiency and fairness of trials. Law enforcement agencies, armed with the right tools and knowledge, can lead the charge in this new era of judicial proceedings, ensuring that justice is not only done but seen and heard. 

    Davidhorn is committed to this vision, providing the tools and support needed to navigate the complexities of modern law enforcement and judicial presentation. Together, we can forge a future where technology stands as a pillar of justice, ensuring every voice is heard and every piece of evidence is clearly seen. 

    Written by:

    Marta Hopfer-Gilles

    ChatGPT was used while creating this post

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    • Ark Interview Management

      Receive, monitor, and keep evidence throughout its lifetime.

    June 26, 2024
  • Suspect Interview Room – what to keep in mind

    Suspect Interview Room – what to keep in mind
    Suspect Interview Room – what to keep in mind

    Planning of a Suspect Interview Room – what to keep in mind

    In a world where complexities are ever-present, the proper planning and execution of suspect interview room become increasingly vital.

    Faced with the challenging task of ensuring fair and accurate evidence collection, it’s essential to establish an environment that not only upholds justice but also respects the rights and dignity of those involved. Davidhorn’s latest ebook, “Planning of A Suspect Interview Room,” offers an in-depth look into the essential planning required to create an effective and humane interview suite. This guide is a beacon for law enforcement and legal professionals, illuminating the path to achieving best practice in this crucial aspect of the justice system.

    The importance of the environment in suspect interview room

    Why is this guide important? At its core, it addresses the often overlooked yet fundamental aspects of interview environments. The ebook details how strategic room layout, the right technology, and a considerate approach can significantly impact the quality of evidence collected and the overall fairness of the legal process. Its insights cater to a crucial need: ensuring that interviews are conducted in settings that are both effective and empathetic.

    Listen to our podcast on Investigative Interviewing.

    Creating spaces that uphold justice and respect

    For investigators, legal practitioners, and anyone involved in the justice system, this guide is an invaluable resource. It’s not just about creating a space; it’s about fostering an environment that upholds the principles of justice and humane treatment. Whether it’s choosing the appropriate audio-visual equipment or designing a space that reduces stress, each element is thoroughly covered.

    To dive into the depths of this comprehensive guide and understand how it can reshape suspect interviews, download the ebook or reach out to us for more information.

    To learn more about the Suspect Interview Room and how it can revolutionise the investigative interview process, download the guide or contact us here.

    Download our eBook

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    • Ark Interview Management

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    June 26, 2024
  • Transformation of Kenyan Criminal Justice System

    Transformation of Kenyan Criminal Justice System

    Davidhorn supports UN to transform Kenyan Criminal Justice System

    In a significant stride towards upholding human rights in Kenya, the United Nations Office on Drugs and Crime (UNODC) is leading an initiative to enhance the Kenyan Criminal Justice System.

    With a focus on elevating transparency, accountability, and fairness, this initiative includes the implementation of Digitally Recorded Interviewing (DIR) techniques, backed by advanced Interviewing Techniques Training for law enforcement officers. Davidhorn, a pioneering technology provider, proudly stands as a partner in this transformative effort.

    Summary

    • Partnership for justice: UNODC and Davidhorn are enhancing Kenya’s criminal justice system with Digitally Recorded Interviewing (DIR) techniques and advanced training for law enforcement, aiming for greater transparency and accountability.
    • Training and deployment: Experts like Jeff Horn and Jackie Vallack have trained Kenyan police across multiple units, equipping them with DIR devices to improve interview accuracy and reduce reliance on written accounts.
    • Protecting the vulnerable: The initiative supports Kenya’s Child Justice and SGBV Strategies, focusing on safeguarding vulnerable populations and combating wildlife crime in collaboration with the Kenya Wildlife Service (KWS).

    Davidhorn’s mission is to combine technological solutions with ethical interview practices to improve justice and human rights globally. This lines up with the UN’s Sustainable Development Goal 16: “Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels.” That’s why projects like training for Kenyan police officers in Digitally Recorded Suspect Interviews in Nairobi (July-August 2023) resonateed deeply with Davidhorn’s commitment to these ideals.

    Under the guidance of Marion Crepet, a Human Rights lawyer employed by the UNODC, the training marked a pivotal step in reshaping Kenya’s justice system. Jeff Horn from Davidhorn delivered a comprehensive presentation that encompassed three stages to succeed with Digital Interview Recording (DIR):

    1. Planning for success
    2. Administrator Introduction to Database setup and maintenance
    3. User training and practical application of equipment.

    Ten DIR devices now empower Kenyan police officers to capture interviews with witnesses and suspects, curbing the reliance on written accounts and fostering a more transparent and accountable process. Davidhorn’s technology not only ensures accurate evidence collection but also safeguards vulnerable witnesses and promotes transparency in suspect statement recordings.

    Jackie Vallack, an experienced former Derbyshire officer with specialised training in Interview Techniques, spearheaded the training and course and was supported by David Ward from Focused Conservation, an NGO dedicated to combating environmental crimes. The training reached various Kenyan Police Departments, including the Serious Crime Unit, Transnational Organized Crime Unit, Kenyan Wildlife Crime Unit, Anti Human Trafficking Unit, Child Protection Unit, and Environmental Crime Unit.

    Reflecting on the training, Jeff Horn of Davidhorn shared:


    “Witnessing the enthusiasm of Kenyan police officers to embrace Davidhorn’s solutions was truly inspiring. The comprehensive training in advanced interviewing techniques has been engaging and promising. While the journey towards a fairer justice system in Kenya and Eastern African countries is ongoing, the officers’ positive response is a hopeful sign.”

    Amidst challenges faced by Kenyan authorities in the criminal justice system, the UN’s support is paving the way for crucial improvements. Davidhorn’s technology holds immense potential to address these challenges. In particular, Kenya’s Child Justice and Sexual and Gender-Based Violence (SGBV) Strategies, supported by the UN, stand as a pivotal project aimed at protecting victims and creating a more inclusive justice system. By prioritizing victim-centred approaches, these strategies uphold the rights and dignity of all Kenyans, especially those vulnerable to abuse and exploitation.

    With approximately 60 percent of Africa’s population falling under the age of 25, the focus naturally turns to children and young adults who are particularly susceptible and exposed. Acknowledging their vulnerability, it becomes imperative to design distinct measures that guarantee their safety and well-being.


    “The initiatives are in line with the strategic focus of the Judiciary to transform the justice system into a people-centred one that upholds the dignity and rights of all Kenyans, especially victims of Sexual and Gender-Based Violence, child abuse and exploitation. We are in effect sending a clear message that our society will not tolerate those who prey upon the vulnerable” [1]

    said Hon. Martha Koome President of the Supreme Court of Kenya, and the first woman to occupy this position.

    Moreover, UNODC’s collaborative efforts in wildlife protection are reshaping the fight against wildlife crime in Kenya. Recognising the challenge of wildlife poaching, UNODC partners with the Kenya Wildlife Service (KWS) to enhance internal systems and mechanisms to prevent it. This comprehensive approach supports the entire criminal justice chain, from wildlife rangers to financial analysts, judges, and other practitioners, strengthening their capacity to prevent, investigate, prosecute, and resolve wildlife and forest crimes.

    In closing, these initiatives collectively herald a new era for Kenya’s criminal justice system. By embracing technology, advanced training, and international collaboration, Kenya is poised to build a more transparent, accountable, and fair justice system that upholds human rights, and protects the vulnerable. Davidhorn is proud to be a part of this journey.

    Written by:

    Chat GPT was used while creating this post

    [1] https://www.unodc.org/easternafrica/en/Stories/launch-of-the-child-justice-and-sexual-and-gender-based-violence-sbgv-strategies.html

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    • Ark Interview Management

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    June 26, 2024
  • How to turn interrogation into investigative interviewing?

    How to turn interrogation into investigative interviewing?

    Turning interrogation into investigative interviewing

    Investigative interviewing should not be confused with interrogation. Investigative interviewing is a crucial tool for law enforcement, journalists, and other professionals who need to gather accurate and reliable information from people.

    Investigative interviewing should not be confused with interrogation, which is a more confrontational and adversarial process that aims to obtain a confession or other incriminating information. Investigative interviewing is a conversation-based approach that aims to elicit truthful and complete accounts of events, as well as the thoughts, feelings, and motivations of those involved.  

    Summary

    • Investigative interviewing vs. interrogation: Investigative interviewing is a conversation-based approach focused on gathering complete information, while interrogation is confrontational, aiming to obtain confessions through psychological tactics and manipulation.
    • Critiques of interrogation methods: Traditional interrogation techniques are criticised for their potential to induce false confessions, lack of scientific foundation, violation of suspects’ rights, and negative impact on vulnerable populations. There is a growing advocacy for ethical and effective practices like the PEACE model.
    • Mindset and application: Investigative interviewing fosters a safe and supportive environment, encouraging voluntary and accurate disclosures. It is applicable not only in criminal investigations but also in workplace disputes, journalistic inquiries, and academic research.

    What is the difference between interrogation and investigative interviewing?

    The main difference between investigative interviewing and interrogation lies in their respective mindsets. Investigative interviewing is based on the premise that the interviewee is a potential source of information who may have valuable insights into a case or situation. The interviewer’s goal is to establish rapport and trust with the interviewee, and to encourage them to share what they know in a relaxed and non-threatening environment. This requires a curious and open-minded approach, where the interviewer listens carefully to what the interviewee says, asks follow-up questions to clarify and expand on their answers, and avoids making assumptions or judgments.

    In contrast, interrogation is based on the premise that the interviewee is a suspect who has committed a crime or knows critical information that they are withholding. The interrogator’s goal is to break down the interviewee’s resistance and get them to confess or reveal incriminating details. This often involves a confrontational and intimidating approach, where the interrogator uses psychological tactics to manipulate the interviewee’s emotions, perceptions, and beliefs. Common interrogation techniques include making false promises or threats, using physical or emotional stress, and creating a sense of isolation or fear.


    Listen to our podcast on Investigative interviewing

    Critiques of traditional interrogation methods

    The main critiques of traditional interrogation methods often revolve around the ethical, psychological, and legal implications of such practices. Numerous studies and reports from well-renowned sources support these critiques and have led to a growing consensus on the need for reform in interrogation practices, with a focus on techniques that are both effective and respectful of suspects’ rights and psychological well-being. The adoption of evidence-based practices is increasingly advocated within law enforcement communities around the world.

    The main criticism are focused around the following issues:

    1. Coerciveness and false confessions: Traditional interrogation techniques, such as the Reid technique, have been criticised for their potential to induce stress, anxiety, and psychological manipulation, which can lead to false confessions. Studies have shown that these techniques can be particularly coercive and misleading, resulting in innocent people admitting to crimes they did not commit.

    2. Lack of scientific foundation: Critics argue that some traditional interrogation methods lack a solid scientific foundation and rely more on the intuition and experience of the interrogator rather than empirical evidence and psychological research.

    3. Violation of rights: There is concern that aggressive interrogation tactics may violate the rights of suspects, particularly the right to remain silent and the right to legal counsel, as guaranteed by legal frameworks such as the Miranda rights in the United States.

    4. Impact on vulnerable populations: Certain groups, such as juveniles, the mentally ill, or those with cognitive impairments, are more susceptible to the pressures of interrogation and may not fully understand their rights or the implications of their statements, making them more vulnerable to coercion.

    5. Advocacy for reform and best practices: In response to these critiques, there has been a push toward more ethical and effective interviewing techniques, such as the PEACE model (Preparation and Planning, Engage and Explain, Account, Closure, and Evaluate), which emphasises communication, rapport building, and obtaining information without coercion.

    Mindset matters

    The mindset of investigative interviewing is more conducive to gathering accurate and reliable information than interrogation. By creating a safe and supportive environment, the interviewer can encourage the interviewee to share information voluntarily, without feeling coerced or intimidated. This, in turn, increases the likelihood that the information obtained is truthful and complete, and that the interviewee feels respected and heard. Moreover, investigative interviewing can be used not only in criminal investigations but also in other contexts, such as workplace disputes, journalistic investigations, or academic research.

    It’s one OR the other

    In conclusion, investigative interviewing and interrogation are two distinct approaches to gathering information from interviewees. While interrogation aims to obtain a confession or other incriminating information through confrontational and adversarial means, investigative interviewing aims to elicit truthful and complete accounts of events and feelings through a curious and open-minded approach. By understanding the differences between these two mindsets, professionals can choose the most appropriate approach for their needs and achieve their goals more effectively.

    Written by:

    Resources

    1. “Investigative Interviewing: Strategies and Techniques” by Michael E. Lamb, LaTonya S. Summers, and David J. La Rooy – a comprehensive textbook that covers the theoretical and practical aspects of investigative interviewing.
    2. “Interviewing and Interrogation for Law Enforcement” by John E. Hess – a guidebook that provides law enforcement officers with practical tips and techniques for conducting successful interviews and interrogations.
    3. “The Reid Technique of Interviewing and Interrogation” by John E. Reid and Joseph P. Buckley – a classic textbook that describes the Reid technique, a widely used approach to interrogation.
    4. “Investigative Interviewing: Psychology and Practice” by Rebecca Milne and Ray Bull – a book that examines the psychological principles and best practices of investigative interviewing.
    5. “The Innocence Project” – a nonprofit organisation that works to exonerate wrongfully convicted individuals and improve the criminal justice system. They provide resources and research on investigative techniques, including interrogation and eyewitness identification.
    6. “Police-induced confessions: Risk factors and recommendations.” Law and Human Behavior, 34(1), 3-38 by Kassin, S. M., Drizin, S. A., Grisso, T., Gudjonsson, G. H., Leo, R. A., & Redlich, A. D. (2010).
    7. “You’re guilty, now confess! Why are police permitted to use deceptive interrogation techniques?” by Meissner, C. A., & Kassin, S. M. (2004).  American Journal of Public Health, 94(6), 1078-1084.
    8. “Police interrogation and American justice.” Harvard University Press, by Leo, R. A. (2008)
    9. “Youth on trial: A developmental perspective on juvenile justice.” University of Chicago Press, by Grisso, T., & Schwartz, R. G. (Eds.). (2000).
    10. “National evaluation of the PEACE investigative interviewing course.” Police Research Award Scheme, Home Office, by Clarke, C., & Milne, R. (2001).
    11. ChatGPT was used in the creation of this article. Edited by domain experts within investigative interviewing. 

    Related products

    • Fixed Recorder

      Fixed HD recorder for high security interview rooms.

    • Portable Recorder

      Lightweight, PACE-compliant interview recorder for any setting.

    • Capture

      Mobile app recorder for capturing evidence on the go.


    • Ark Interview Management

      Receive, monitor, and keep evidence throughout its lifetime.

    June 26, 2024
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