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    This eBook is based on two recent independent reports from Norway and the United Kingdom that review inefficiencies in policing and suggest improvements.

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  • Transforming child interviewing: insights from the webinar on the Barnahus Model

    Transforming child interviewing: insights from the webinar on the Barnahus Model

    Transforming child interviewing: insights from the webinar on the Barnahus Model

    This webinar provides crucial insights into the transformative approaches to forensic child interviewing and the role of the Barnahus Network in child protection, showcasing its growing impact across Europe.

    The session featured Shawnna von Blixen-Finecke, adviser at the Council of the Baltic Sea States and Coordinator of the Barnahus Network, who detailed the Barnahus model’s complexities and its successful implementation in various regions.

    The Barnahus model, which translates from Icelandic as “Children’s House,” is a holistic approach to handling child abuse cases and child witness interviewing.

    Central to this model is the concept of bringing all services related to child protection under one roof, ensuring that children do not have to navigate multiple stations from police to healthcare to social services.

    Summary

    • Barnahus model overview: The Barnahus model, a child-centric approach originating in Iceland, brings all child protection services under one roof to minimize trauma and streamline the justice process for child abuse cases.
    • Webinar highlights: Davidhorn’s webinar, featuring Shawnna von Blixen-Finecke, emphasised the model’s success and adaptability across Europe, highlighting its international endorsements and the importance of maintaining its integrity across diverse legal systems.
    • Davidhorn’s contribution: Davidhorn supports the Barnahus model with advanced recording technologies, enhancing the interview environment to protect children’s psychological well-being and aligning with global child protection standards.

    This setup not only streamlines the process but also creates a more comforting and secure environment for the child. Within the Barnahus, children undergo forensic interviews, medical examinations, therapeutic services, and legal consultations in a single, child-friendly setting. This model minimises the trauma of recounting abusive experiences by reducing the number of times children must tell their stories. 

    The Barnahus Model: a beacon for child-friendly justice 

    Originating in Iceland and now adopted by numerous European countries, the Barnahus model is pioneering a child-centric approach to investigative interviewing. This method significantly reduces the trauma experienced by children during the justice process by ensuring that all services—from legal to psychological—are delivered under one roof and tailored to the child’s needs. The model’s adaptability to different national contexts while preserving its core principles of child protection and dignity was one of the main points of the webinar. 

    International endorsements and expansions 

    The webinar highlighted the model’s international recognition, with endorsements from global entities such as the UN Committee on the Rights of the Child, reflecting its effectiveness and growing relevance. The adaptability of the Barnahus model allows for its principles to be integrated into diverse legal systems, promoting stronger child protection frameworks worldwide. Despite its successes, challenges in implementing the Barnahus model remain, particularly in maintaining its integrity across various legal and cultural landscapes.

    Download our eBook on how to plan a child or vulnerable witness interview room.

    Davidhorn’s role in supporting child-centric justice 

    Davidhorn supports the global adoption of the Barnahus standards through its advanced recording technologies. By ensuring that interviews are conducted in environments that respect and protect the child’s psychological state, Davidhorn is at the forefront of technological advancements that align with the Barnahus model’s goals. 

    Conclusion: a collective move towards better child protection 

    The collaboration between Davidhorn and international bodies like the Barnahus Network exemplifies a shared commitment to transforming child protective services. As the Barnahus model continues to influence child protection standards globally, Davidhorn’s technological support plays a crucial role in facilitating these changes, ensuring that children’s rights and well-being are prioritised in justice processes worldwide. 

    Watch the webinar

    Written by: Marta Hopfer-Gilles

    (Chat GPT was used while creating this blog)

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    • Ark Interview Management

      Receive, monitor, and keep evidence throughout its lifetime.

    June 26, 2024
  • The importance of police interview recording in investigative interviewing

    The importance of police interview recording in investigative interviewing

    The importance of police interview recording in investigative interviewing

    In the landscape of modern justice systems, the practice of recording police interviews has emerged as a vital tool for enhancing transparency and integrity within law enforcement.

    This blog explores the historical development and the pivotal role of digital interview recordings, underscoring their importance in safeguarding human rights and ensuring accuracy in criminal investigations. By delving into the benefits, the practical steps for adopting new technologies, and the challenges encountered, it advocates for widespread implementation of this practice, highlighting how it serves as a cornerstone of fairness and ethical conduct in policing.

    Summary

    • Historical development and importance: Recording police interviews has evolved as a crucial practice for enhancing transparency, integrity, and accuracy in criminal investigations, highlighted by the introduction of the Police and Criminal Evidence Act 1984 (PACE) in England and Wales.
    • Benefits and implementation: Recording interviews safeguards against miscarriages of justice, preserves accurate accounts, aids in training and knowledge sharing, and enhances the ethical standards of the police force. Effective implementation involves high-quality equipment, detailed preparation, and reliable procedures.
    • Challenges and future outlook: Despite challenges like training and information management, the benefits of recording interviews outweigh the obstacles. The practice is supported by international norms, such as the Méndez Principles, and companies like Davidhorn are committed to promoting and facilitating this essential evolution in policing.

    In today’s justice system, the integrity and transparency of law enforcement practices are under ever-increasing scrutiny. At the heart of this conversation lies the critical yet often overlooked tool of digital interview recording during interviews, a measure that serves not just as a procedural enhancement but as a foundational element of Investigative Interviewing, justice and ethical conduct. This blog aims to shed light on the historical evolution of Police Interview Recording, underscore its crucial role in safeguarding human rights, ensuring accuracy in criminal investigations and advocate for its broader implementation across law enforcement agencies. Through exploring the significant benefits, practical steps for effective adoption of new police equipment, and addressing potential obstacles, we underline the essential nature of recording in upholding the principles of fairness and integrity within the justice system. 

    Listen to our podcast on importance of interview recording

    The role of recording in police interviewing techniques 

    In the ever-evolving landscape of policing and criminal investigations, the practice of recording interviews holds a pivotal role, bridging the gap between traditional police interview techniques and contemporary standards of justice and human rights. In the past, relying on notes or simply on the officers’ memory has been harmful not only to the interview, but also to its weight as evidence in court. 

    In the UK The Royal Commission on Criminal Procedure in 1981 set out the problem which it faced in respect of the lack of recording of interviews as follows: 


    “The frequency of challenges to the police record of interviews is said to make it essential to have some sort of independently validated record in order, in the eyes of some, to prevent the police from fabricating confessions or damaging statements, or, in the eyes of others, to prevent those who have in fact made admissions subsequently retracting them. It is the ‘verbals’ which give rise to most concern, that is the remarks which are attributed to the suspect in the police officer’s subsequent note of the interview but which the suspect is not prepared to endorse by making a written statement under caution. Indeed, it is argued by the Circuit Judges that the present methods of recording interviews are themselves the cause of a substantial number of acquittals of apparently guilty defendants. Many of our witnesses also point to the waste of court time caused by disputes about statement evidence.” 

    The turning point came with the introduction of the Police and Criminal Evidence Act 1984 in England and Wales (PACE), which made it compulsory to use recording systems during all suspect interviews. This legislative milestone marked the beginning of a global shift towards standardising the digital interview recording, a practice supported by both technological evolution and a growing recognition of its necessity for upholding justice. Nowadays it is recommended as a best practice to record all interviews including the ones with victims and witnesses. 

    Why record interviews? The cornerstone of justice and integrity 

    Recording interviews serves as a fundamental safeguard against miscarriages of justice, ensuring that the words spoken by individuals during one of their most vulnerable moments in life are preserved accurately. This practice compensates for the shortcomings of human memory, reduces cognitive load on interviewers, and significantly enhances the communicative and methodological quality of interviews. By providing an accurate account of the interaction, recordings can protect both the interviewee from potential mistreatment and the interviewer from unfounded accusations. The presence of a complete and authentic record aids in the investigation of any allegations of ill-treatment and cultivates the ethical standards and integrity of the police force.  

    The benefits of police interview recording extend beyond the immediate context of the interview room. Recorded interviews can be shared in real-time or after the fact, helping to share knowledge among the personnel, bringing in expert input and improving overall decision-making. Moreover, these recordings serve as invaluable tools for training, feedback, research and knowledge-development, ensuring the officers are equipped with the best practices in investigative interviewing.  

    Implementing video recording: a step-by-step guide for effective policing 

    Optimal results of the interview video recording can be achieved through detailed preparation, sound check procedures and the use of reliable equipment. High-quality recording systems that are easy to handle ensure consistency and integrity of the process. Recordings should be made without manipulation, with a focus on transparency and accountability. The use of digital signatures, reliable transferring and archiving procedures further safeguards preserving evidence and ensuring its court-ready evidence status. 

    Navigating the obstacles 

    Despite its clear advantages, the adoption of police interview recording is not without challenges. Training and motivating personnel, managing the transformation and storage of information, and ensuring compatibility across different systems are just a few of the hurdles to overcome. However, these obstacles are far outweighed by the benefits of increased accuracy, efficiency, reliability of testimonies, and the safeguarding of human rights. On top of that an experienced technological partner can help with implementation and training process to make the transition as smooth and bespoke as possible. 

    In conclusion, the practice of recording interviews in policing and investigations represents a critical evolution in the pursuit of justice and ethical standards. As technology advances and international norms shift towards greater transparency and accountability, interview recording stands as a testament to the commitment to uphold the dignity and rights of all individuals within the criminal justice system. The global standard presented in Méndez Principles recommend recording of all the interviews and hopefully as the understanding of its importance grows – more countries will ammend their legislation and practices accordingly.  

    For companies like Davidhorn, embracing and advocating for it is not just a recommendation; it’s a responsibility to the future of policing and the communities we serve. 

    Want to learn more about police interview recorders? Check out our product portfolio.

    Written by: Marta Hopfer-Gilles 

    Fact checked by: Ivar A Fahsing (PhD) 

    (Chat GPT was used while creating this blog) 

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    June 26, 2024
  • Building a Child or Vulnerable Witness Interview Suite

    Building a Child or Vulnerable Witness Interview Suite
    Barnahus using Davidhorn devices for children interviews

    Building an Interview Suite for Child or Vulnerable Witness: What to Keep in Mind

    In an increasingly complex world, children and vulnerable individuals often face harrowing situations.

    For some, this means confronting the trauma of facing their perpetrators in court and undergoing cross-examination. It is crucial to provide these witnesses with a safe and supportive environment during investigative interviews to Achieve Best Evidence (ABE). Davidhorn releases a comprehensive set of guidelines for setting up the Child or Vulnerable Witness Interview Suite that can help achieving this goal.

    Summary

    • Comprehensive guidelines: Davidhorn has released a comprehensive guide for setting up Child or Vulnerable Victim Interview Suites to ensure safe, supportive environments for witnesses, aimed at achieving high-quality evidence for court use.
    • Importance of planning: The guide highlights best practices for creating the optimal interview setting, from room layout to audio and video equipment, to minimize emotional distress and enhance the quality of evidence gathered.
    • Resource for professionals: This guide serves as a crucial resource for investigators, legal professionals, and social workers, emphasising sensitivity, fairness, and evidence integrity in investigative interviews.

    Why planning is important

    The primary objective of the Child or Vulnerable Witness Interview Suite is to deliver evidence of a high enough standard for use in court, all while minimizing the emotional distress that witnesses may experience throughout the legal process. Created by Davidhorn, this comprehensive guide sheds light on best practices for establishing the optimal setting to conduct and record investigative interviews with children and vulnerable witnesses.

    Listen to our podcast on this subject:

    By considering the delicate nature of their experiences, the guide ensures that the interview process is as comfortable and safe as possible. This approach not only helps witnesses share their stories effectively but also helps investigators gather crucial evidence and bring justice to light.

    Investigators, legal professionals, social workers, and others involved in these interviews must appreciate the importance of the environment and technology used. From selecting the perfect room and layout to choosing the right audio and video equipment, every detail counts. By paying close attention to these factors, we can achieve successful outcomes for all parties while maintaining the highest levels of sensitivity and professionalism.

    A guide for achieving best evidence

    This guide serves as an all-encompassing resource for planning, setting up, and conducting interviews in facilities specifically designed for children and vulnerable witness interviews. By following these guidelines, which draw from decades of experience and insights from practitioners, investigators can create a comfortable and supportive atmosphere for witnesses, all while obtaining reliable evidence that stands up in court.

    The guide is first presented at the The National Witness Interview Conference 2023, in London on Wednesday the 10th of May.

    The solutions offered in this guide emphasize the need for sensitivity, fairness, and evidence integrity throughout the investigative interview process. By adhering to these best practices, law enforcement agencies can ensure that the rights and well-being of children and vulnerable witnesses are safeguarded, all while collecting the vital information needed to support the judicial process.

    To learn more about the Child or Vulnerable Witness Interview Suite and how it can revolutionise the investigative interview process, download the guide or contact us.

    Download eBook

    Watch a webinar

    Check out our webinar on Forensic Child Interviewing

    Watch the webinar

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    June 26, 2024
  • 7 Steps for conducting an effective police interview?

    7 Steps for conducting an effective police interview?

    7 Steps for conducting an effective police interview

    Investigative interviewing is a critical tool for gathering information by the police.

    The field and effectiveness of investigative interviews have been widely studied over decades within law enforcement used as a took to gather evidence during an investigation. It involves conducting structured interviews with witnesses, victims, and suspects to obtain accurate and reliable information.

    In this article, we’ll provide you with a brief overview of the best practices for conducting effective investigative interviews. Investigative interviewing is an essential tool for law enforcement, security personnel, and other investigators to gather information and evidence for criminal or non-criminal investigations, but can also be used by others who are using interviewing to gather information.

    An effective interview can provide valuable insights, uncover hidden details, and help solve cases. 

    The insights and knowledge gathered from decades of research on the topic of investigative interviewing within law enforcement can also be transferred to other fields where interviewing is a key part of the role. The use of interviews is a key vehicle not only for police but in everything from finance, HR and journalism to corporate audit and healthcare, to mention a few. Streamlining the process can, if done right, remove cognitive biases and create better outcomes.

    Summary

    • Importance and applications: Investigative interviewing is a crucial tool for gathering accurate and reliable information, used widely in law enforcement and applicable to various fields such as finance, HR, journalism, corporate audit, and healthcare.
    • Best practices: Effective investigative interviews follow seven key steps: planning and preparation, building rapport, conducting the interview, obtaining accurate information, recording the interview, wrapping up the interview, and evaluation.
    • Training and expertise: Becoming proficient in investigative interviewing requires practice and training. The article emphasizes the availability of experienced trainers and resources to help investigators improve their skills.

    The 7 key steps for conducting an effective investigative interview:

    1. Planning and preparation

    Before conducting an investigative or a police interview, it’s important to plan and prepare. This includes reviewing case files, identifying potential witnesses, and developing a strategy for the interview. It’s also important to create a comfortable and private environment for the interviewee, which can help build rapport and encourage them to provide truthful information.

    2. Building rapport

    Building rapport with the interviewee is crucial for gaining their trust and encouraging them to provide accurate information. This can be achieved through active listening, using open-ended questions, and showing empathy and understanding.

    3. Conducting the interview

    During the interview, it’s important to use effective questioning techniques to obtain accurate and reliable information. This includes using open-ended questions to encourage the interviewee to provide more detail, asking follow-up questions to clarify information, and avoiding leading questions that could influence the interviewee’s responses.

    4. Obtaining accurate information

    To obtain accurate information, it’s important to establish a timeline of events and ask specific questions about what happened. Interviewers should also pay attention to the interviewee’s non-verbal cues, such as body language and tone of voice, which can indicate whether they are being truthful.

    5. Recording the interview

    Recording the interview is important for ensuring accuracy and transparency. This can be done through note-taking or audio or video recording. It’s important to obtain the interviewee’s consent before recording and to ensure that the recording is secure and confidential.

    6. Wrapping up the interview

    After the interview, it’s important to thank the interviewee for their time and reiterate any important information they provided. It’s also important to provide them with contact information in case they remember any additional details or have further questions.

    7. Evaluation

    Evaluating the interview is important for assessing the credibility and reliability of the information obtained. This includes analysing verbal and non-verbal cues, reviewing notes or recordings, comparing the information obtained with other evidence, and determining the next steps in the investigation.

    By following these best practices, investigators can conduct successful interviews and obtain valuable information for their investigations.

    Note that becoming a good interviewer takes a lot of practice and training. We have an extended network of experienced police interview trainers and can connect you with these. Reach out to learn more about training in investigative interviewing.

    If you would like to learn more about the topic, there are several books to choose from. Some worth mentioning are:

    Investigative Interviewing: The Conversation Management Approach by Eric Shepherd (Author), Andrew Griffths (Contributor)
    Rapport: The Four Ways to Read People by Laurence Alison (Author), Emily Alison (Author)
    A Guide to the Professional Interview: A Research-based Interview Methodology for People Who Ask Questions by Geir-Egil Løken (Author), Svein Tore Bergestuen (Author), Asbjørn Rachlew (Author)

    ChatGPT was used in the creation of this article. 

    Edited by domain experts within investigative interviewing. 

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    • Ark Interview Management

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    June 26, 2024
  • How to turn interrogation into investigative interviewing?

    How to turn interrogation into investigative interviewing?

    Turning interrogation into investigative interviewing

    Investigative interviewing should not be confused with interrogation. Investigative interviewing is a crucial tool for law enforcement, journalists, and other professionals who need to gather accurate and reliable information from people.

    Investigative interviewing should not be confused with interrogation, which is a more confrontational and adversarial process that aims to obtain a confession or other incriminating information. Investigative interviewing is a conversation-based approach that aims to elicit truthful and complete accounts of events, as well as the thoughts, feelings, and motivations of those involved.  

    Summary

    • Investigative interviewing vs. interrogation: Investigative interviewing is a conversation-based approach focused on gathering complete information, while interrogation is confrontational, aiming to obtain confessions through psychological tactics and manipulation.
    • Critiques of interrogation methods: Traditional interrogation techniques are criticised for their potential to induce false confessions, lack of scientific foundation, violation of suspects’ rights, and negative impact on vulnerable populations. There is a growing advocacy for ethical and effective practices like the PEACE model.
    • Mindset and application: Investigative interviewing fosters a safe and supportive environment, encouraging voluntary and accurate disclosures. It is applicable not only in criminal investigations but also in workplace disputes, journalistic inquiries, and academic research.

    What is the difference between interrogation and investigative interviewing?

    The main difference between investigative interviewing and interrogation lies in their respective mindsets. Investigative interviewing is based on the premise that the interviewee is a potential source of information who may have valuable insights into a case or situation. The interviewer’s goal is to establish rapport and trust with the interviewee, and to encourage them to share what they know in a relaxed and non-threatening environment. This requires a curious and open-minded approach, where the interviewer listens carefully to what the interviewee says, asks follow-up questions to clarify and expand on their answers, and avoids making assumptions or judgments.

    In contrast, interrogation is based on the premise that the interviewee is a suspect who has committed a crime or knows critical information that they are withholding. The interrogator’s goal is to break down the interviewee’s resistance and get them to confess or reveal incriminating details. This often involves a confrontational and intimidating approach, where the interrogator uses psychological tactics to manipulate the interviewee’s emotions, perceptions, and beliefs. Common interrogation techniques include making false promises or threats, using physical or emotional stress, and creating a sense of isolation or fear.


    Listen to our podcast on Investigative interviewing

    Critiques of traditional interrogation methods

    The main critiques of traditional interrogation methods often revolve around the ethical, psychological, and legal implications of such practices. Numerous studies and reports from well-renowned sources support these critiques and have led to a growing consensus on the need for reform in interrogation practices, with a focus on techniques that are both effective and respectful of suspects’ rights and psychological well-being. The adoption of evidence-based practices is increasingly advocated within law enforcement communities around the world.

    The main criticism are focused around the following issues:

    1. Coerciveness and false confessions: Traditional interrogation techniques, such as the Reid technique, have been criticised for their potential to induce stress, anxiety, and psychological manipulation, which can lead to false confessions. Studies have shown that these techniques can be particularly coercive and misleading, resulting in innocent people admitting to crimes they did not commit.

    2. Lack of scientific foundation: Critics argue that some traditional interrogation methods lack a solid scientific foundation and rely more on the intuition and experience of the interrogator rather than empirical evidence and psychological research.

    3. Violation of rights: There is concern that aggressive interrogation tactics may violate the rights of suspects, particularly the right to remain silent and the right to legal counsel, as guaranteed by legal frameworks such as the Miranda rights in the United States.

    4. Impact on vulnerable populations: Certain groups, such as juveniles, the mentally ill, or those with cognitive impairments, are more susceptible to the pressures of interrogation and may not fully understand their rights or the implications of their statements, making them more vulnerable to coercion.

    5. Advocacy for reform and best practices: In response to these critiques, there has been a push toward more ethical and effective interviewing techniques, such as the PEACE model (Preparation and Planning, Engage and Explain, Account, Closure, and Evaluate), which emphasises communication, rapport building, and obtaining information without coercion.

    Mindset matters

    The mindset of investigative interviewing is more conducive to gathering accurate and reliable information than interrogation. By creating a safe and supportive environment, the interviewer can encourage the interviewee to share information voluntarily, without feeling coerced or intimidated. This, in turn, increases the likelihood that the information obtained is truthful and complete, and that the interviewee feels respected and heard. Moreover, investigative interviewing can be used not only in criminal investigations but also in other contexts, such as workplace disputes, journalistic investigations, or academic research.

    It’s one OR the other

    In conclusion, investigative interviewing and interrogation are two distinct approaches to gathering information from interviewees. While interrogation aims to obtain a confession or other incriminating information through confrontational and adversarial means, investigative interviewing aims to elicit truthful and complete accounts of events and feelings through a curious and open-minded approach. By understanding the differences between these two mindsets, professionals can choose the most appropriate approach for their needs and achieve their goals more effectively.

    Written by:

    Resources

    1. “Investigative Interviewing: Strategies and Techniques” by Michael E. Lamb, LaTonya S. Summers, and David J. La Rooy – a comprehensive textbook that covers the theoretical and practical aspects of investigative interviewing.
    2. “Interviewing and Interrogation for Law Enforcement” by John E. Hess – a guidebook that provides law enforcement officers with practical tips and techniques for conducting successful interviews and interrogations.
    3. “The Reid Technique of Interviewing and Interrogation” by John E. Reid and Joseph P. Buckley – a classic textbook that describes the Reid technique, a widely used approach to interrogation.
    4. “Investigative Interviewing: Psychology and Practice” by Rebecca Milne and Ray Bull – a book that examines the psychological principles and best practices of investigative interviewing.
    5. “The Innocence Project” – a nonprofit organisation that works to exonerate wrongfully convicted individuals and improve the criminal justice system. They provide resources and research on investigative techniques, including interrogation and eyewitness identification.
    6. “Police-induced confessions: Risk factors and recommendations.” Law and Human Behavior, 34(1), 3-38 by Kassin, S. M., Drizin, S. A., Grisso, T., Gudjonsson, G. H., Leo, R. A., & Redlich, A. D. (2010).
    7. “You’re guilty, now confess! Why are police permitted to use deceptive interrogation techniques?” by Meissner, C. A., & Kassin, S. M. (2004).  American Journal of Public Health, 94(6), 1078-1084.
    8. “Police interrogation and American justice.” Harvard University Press, by Leo, R. A. (2008)
    9. “Youth on trial: A developmental perspective on juvenile justice.” University of Chicago Press, by Grisso, T., & Schwartz, R. G. (Eds.). (2000).
    10. “National evaluation of the PEACE investigative interviewing course.” Police Research Award Scheme, Home Office, by Clarke, C., & Milne, R. (2001).
    11. ChatGPT was used in the creation of this article. Edited by domain experts within investigative interviewing. 

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    • Portable Recorder

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    • Capture

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    • Ark Interview Management

      Receive, monitor, and keep evidence throughout its lifetime.

    June 26, 2024
  • Beyond a Reasonable Doubt – episode 01

    Beyond a Reasonable Doubt – episode 01

    Episode 01.
    The Founding Fathers of Investigative Interviewing in Norway

    Listen

    Welcome to “Beyond a Reasonable Doubt,” a podcast series that welcomes you into the world of Investigative Interviewing – an ethical and non-coercive method for questioning victims, witnesses and suspects of crimes.

    In this first episode of “Beyond a Reasonable Doubt”, we explore the origins and transformative journey of Investigative Interviewing in Norway with pioneers Dr. Ivar A. Fahsing and Dr. Asbjørn Rachlew. They discuss their early challenges in shifting law enforcement mindsets and the strategic moves to take their innovative methods to a global audience.

    The episode examines the necessity of exporting Norwegian expertise in Investigative Interviewing and highlights the collaboration between the public sector and commercial tech developments to aid police work.

    Listen in as Fahsing and Rachlew share insights on building rapport in interviews and the critical phases and outcomes of the Investigative Interviewing process.

    About the guests

    Ivar A Fahsing (PhD) is a detective chief superintendent and associate professor at the Norwegian Police University College. Co-author of the UNPOL manual on investigative interviewing in cooperation with the Norwegian Centre of Human Rights. He has published widely in the field of investigative management and decision-making, investigative interviewing, detective expertise, knowledge-management and organised crime. He has 15 years of experience as a senior detective in the Oslo Police department and at the National Criminal Investigation Service of Norway.

    Asbjørn Rachlew (PhD) is a former homicide investigator at the Oslo Police District and in 2009 he defended his doctoral thesis, Justice Errors in the Police Investigation. Rachlew was a professional adviser during the interrogations of Anders Behring Breivik after the 22 July terror. Today he is a researcher at the Norwegian Center for Human Rights, public speaker and expert on investigative interviewing.

    Listen

    Watch

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    Transcript

    Davidhorn – Beyond A Reasonable Doubt podcast – S01E01 – Ivar Fahsing and Asbjørn Rachlew

    0:00

    Asbjørn Rachlew: We’re going to talk about investigative interviewing and that’s a huge topic in itself. But not bringing in the history would be impossible when we talk about investigative interviewing.

    Ivar Fahsing: Absolutely. So the historical, should we say, perspective? But before we get into that, the first time you and I about met that was back in 1990. It was at the police Academy in Oslo.

    INTRO

    Their story goes way back. Join us as we explore the journey of the founding fathers of Investigative Interviewing in Norway—Dr. Ivar Fahsing and Dr. Asbjørn Rachlew. Together, they have worked tirelessly to change the mindsets of law enforcement both in Norway and globally. Listen to how it all started, right here on the first episode of ‘Beyond a Reasonable Doubt’ with me, Børge Hansen, CEO of Davidhorn.

    1:04

    AR: And then we got this robbery case, the most famous robbery, should we say, gang in Norway. They were called Tveita Gang. And we got that case, you and I.

    IF: Yeah.

    AR: It was a break in. It was not a robbery. It was a shock break.

    IF: Yes, a shock break in they made. But no, it wasn’t. Was it Asbjørn? You’re talking about the David Anderson break? But wasn’t that done concealment?

    1:37

    IF: Didn’t they park a car outside and go in? It looked like a car that was collecting carpets for the cleaning from the entrance area. And they hid behind that car and broke in. So it was the opposite of a shock break in that way that people were just standing outside with their backs towards the windows of this very shop while it was looted.

    2:08

    But it’s interesting how memory works.

    AR: Yeah, yeah, yeah, yeah, yeah.

    IF: Because I remember that most of the other cases they did have, they went in quite brutally, and they never did robberies, I think, but they did break-ins in a spectacular way. But, I think, this case specifically was done in a very concealed way. And no one actually understood what had happened until people who actually worked there came in a couple of hours later in the morning.

    2:40

    So that was part of our investigative problem, wasn’t that? No one actually saw what they did; Paul Anger was the mastermind, and he had been planning this very thoroughly. So he went inside there and saw where the alarm had gone off. Where does it not go off? So he had a safe route through the whole shop. How you could go like a maze and steal these things, where are the most valuable things?

    3:16

    What should you get and then get out again. And himself, he didn’t do it because he was the planner, so he got other people to do it. He didn’t immediately connect to the crime. And that led us to the bigger project when the famous painting Scream was stolen.

    3:38

    That had exactly the same pattern.

    AR: Yeah.

    3:42

    IF: And that was big and then we were really in with the big guys at the CID. Both of us.

    AR: Yeah.

    IF: And that was, I think seen already then as a quite important recognition for both of us. We felt proud.

    AR: Yeah.

    3:58

    IF: Because, as you said, becoming a detective at that level at the beginning of the 90s was actually a huge step. We got to wear suits. There was no messing around. There were no jeans at that time at the CID. We got a higher salary, even got higher rank. We became sergeants overnight.

    4:25

    We went from constables to sergeants in one move. Relatively quickly at least.

    AR: Yeah.

    IF: So it was also a promotion.

    AR: Absolutely. And that brought us from the downtown to the headquarters where…

    IF: Where all the big guns were. And people you just heard of, legends. People you saw in the media.

    4:56

    AR: Oh, yeah.

    IF: And now, all of a sudden, we were part of that. There was an aura of, you know, this is not a place for everybody. You had that feeling that you were privileged or handpicked.

    AR: Yeah. Handpicked. Yeah. We can talk about the old days, and I mean, there are so many stories, but we are here to talk about investigative interviewing. You know, the the most important part of our job as detectives – how to interview witnesses, victims and suspects of course.

    5:29

    IF: It’s interesting to take that back to the 90s because, at that time, we were not head of the investigations. We were, you could say, rising stars in a way, young with potential.

    5:40

    But where you could prove your potential was very often in the interviews, wasn’t it? And at that time, it’s not a secret that when it was difficult, we needed a confession.

    AR: Yeah.

    5:59

    IF: And that’s where you were really good. If you had cases where you had less evidence, and you needed to push and help them to put it that way to make that confession. Wasn’t it?

    6:12

    AR: Absolutely. When I travel around the world now, today, 30 years later, you know, we’ll come back to that, but we do a lot of training and lectures and talks around the world with the United Nations and the Council of Europe, etcetera. And I always start my lecture with this very opening. Like most detectives around the world, I was taught to believe that once we had a suspect, it was my job to get him to confess.

    6:56

    IF: Absolutely.

    AR: I mean, some detectives took that angle, should we say, harder than others. But I was definitely into that view of the world, and I was applauded, you know.

    7:21

    IF: It gave a lot of status. If you could deliver that. It was such a relief because then you can slowly move on to the next case. But as you probably remember, I was not of the same opinion. I could argue with people in tears and say that it doesn’t make sense what you’re saying, but I was not in the same way as you, focused on necessarily a confession. I remember it was specifically one case where this came to really surface strongly. It was an attempted murder, wasn’t it, for the Outlaws president?

    8:07

    AR: Yeah, that’s right. So we’re back in mid 90s, the biker war in Oslo between Hell’s Angels and Bandidos. But there were other gangs as well, as you said, the Outlaws etcetera. And they were shooting at each other and killing each other, and they were even bombs in Norway at the time. And one of the cases certainly was a shooting.

    8:36

    And we finally had a suspect, and we had evidence against him that he was probably the shooter. But the big question was, I would presume, because we wanted the gang leaders, we wanted the heads of Hell’s Angels or whatever. And I remember we were on the case and I remember at the time we didn’t have any recordings, you know, so we couldn’t follow the interviews or the interrogations.

    9:07

    But I read the reports, and you were interviewing the suspect, and in my opinion, you were not getting anywhere. And in my world at the time that was, you did not get him to confess who gave him the weapons and who ordered the killings, etcetera. So I went to our senior investigating officer Anne Karin, and I said, OK, listen, Ivar has been interviewing this guy now for weeks, and we’re not getting any results.

    9:48

    And I think that we should be tougher on them. And she looked at me and: Yeah? You wanna give it a go? And I said, yeah, I’m ready. And you were involved in the discussion, and you said, OK, if you want to try that. But I feel I communicate well, we’re talking well.

    IF: Yeah. I don’t know if everything he says is true, but he wants to talk to me.

    AR: You were gathering information, but to me at the time…

    10:19

    IF: We didn’t move ground quickly.

    AR: Yeah, exactly. And it was decided then that I would take over the interview of the suspect. And I think that interview lasted for 5 minutes or something because I came in there and really, you know, from the top came down on him and, you know, nothing physical or anything. I mean we never took part in any of that in Norway. We were lucky in that way that our colleagues before us abandoned all kinds of physical techniques. There was no physical torture. But I was certainly coming down on him and then he just, I think he just stood up and said I don’t want to…

    IF: Take me back to the cell.

    AR: Yeah, and that was it. No more information for us.

    IF: What’s his name? You remember? Jan-Ivar. But he said it was an act of self-defence. He was also shot in the foot because I remember the first interviews with him I had to take at the hospital.

    11:37

    And how could I know without having any evidence that this was actually an attempted murder? You know, I could not know that. He said: I went there, yes, I was armed because I was kind of a gang war going on and I was kind of visiting an enemy of ours. But I went there with different intentions and it didn’t entirely match the stories of the other people. But we didn’t really know who started the shooting and what was the reason for it. So there was no clear motive like in other cases like we had where you could see A started B and B started C and it was much clearer in, you know, sequence of things. I was lacking that here. So I didn’t really know and I just tried to find out.

    12:31

    So for me that was my job to understand what did happen then? And you know, the victim could be telling the truth, but so could the suspect?

    AR: Absolutely.

    12:44

    IF: But at the same time we did a lot of interviews. In a lot of high-profile cases.

    AR: I wanted to become like, you know, because that task force was…

    13:02

    IF: Very potent, yes.

    AR: These were the most famous detectives, at least in Oslo. You know, these were the ones, they were given the task to travel around, live at the hotels and solve all these cases, you know, high profile cases, a lot of media, etcetera. And then, yeah, they brought me along as a recruit, and I was even allowed to sit in and learn from the detective at the time who was regarded as the best interviewer in Norway.

    13:34

    Our dear colleague and friend Stian Elle.

    IF: Yeah, that’s true. He was definitely someone who we admired. He had this really special gift of creating trust and confessions, and you wanted to learn from the best. And you had an opportunity there.

    AR: Yeah, I did. I did.

    IF: And shortly after, he started at Kripos.

    AR: That’s right. His reputation brought him then to the National Homicide Squad in Norway. So he left Oslo Police District. And that became somehow his destiny because in 1995 Birgitte Tengs was murdered on the West Coast of Norway.

    14:27

    This was a high-profile case in Norway. When a young girl is murdered just outside her home, you know, heavy pressure is put on the police. We had to solve that one. And I was not involved in the investigation because I worked in Oslo. But clearly, the pressure was on, and it was a difficult case. No immediate evidence, no witnesses, and the case remained unsolved for almost two years.

    IF: It did.

    AR: Yeah. And can you imagine?

    IF: And they used profiling. It was some kind of idea. I remember it was a lot of things that were experimented on that case, and as they were building up a pressure.

    15:13

    And I think without the evidence, they started to profile that it could be this cousin of Birgitte. That could be because he was seen as goofy, and there were some incidents with girls in the school, and he was seen as having some kind of, you know, mildly deviant sexual behaviour. They thought about it, and so they actually brought in a profiler from Stockholm and they did something that is really, really interesting.

    15:44

    And we’ve seen elsewhere later that not only did he make the profile, but he also made a conclusion that now the guy they addressed it probably was the guilty person.

    16:02

    And I think that’s something that I think hasn’t been discussed in detail. Why did Stian Elle feel that he could go so far in pressuring this young boy? And I think that the psychological support he, as an interviewer, got from the Swedish psychiatrist…

    AR: Ohh, yeah, yeah

    IF: …was probably very important. I happen to know 20 years later how important that was, but what we have to tell the listener is that Stian Elle, one of our idols, at least one of my idols as a detective interviewer,

    16:48

    when he finally got the cousin to confess after interrogations, after interviews, hours after hours, days after days, weeks after weeks, keep in mind the cousin was in full isolation. After at least 180 hours, the cousin confessed, but he retracted his confession very quickly. He said: I never had any memory of it, but he had signed the police statement. Of course, back in those days, we didn’t use recordings.

    17:30

    But he had signed this odd statement confessing, and he was convicted in the first trial and he didn’t, in all fairness, if I’ve understood it correctly, he didn’t, as I’ve heard it, deny outright. He said if you said I did it, the fact is that if that is the case, I can’t remember it.

    AR: Yeah.

    17:58

    IF: Is that just a myth?

    AR: No. Well, the thing is that in the beginning, he said I had nothing to do with it. But then, and this idea, I think, came from the Swedish psychiatrist who, and you’re quite right, he had made a profile, and he said it fits exactly on the cousin. Then the Norwegian police were advised to conduct interrogations, then taken back to the cell in isolation and told him, OK, we want you now to do homework; we want you now to write a script of how you think Birgitte was killed.

    18:47

    But after weeks and hours and hours and days and weeks, this story, I’ve read it, it’s like a movie, you know, eventually these two stories kind of merge.

    IF: Yeah, they did miraculously, and Stian and KRIPOS at that time, they had a method where they kind of claimed that the interior of the suspect didn’t know the details from the case, from the crime scene. I think he used words: there was a Chinese Wall between me and the evidence. So I couldn’t have transferred those words in his mouth.

    AR: Yeah. And we know today that not only was that false information from the police, it could be a lie as well. But what we do know from research on false confessions later on, Brandon Garrett in the United States, has looked into false confessions, 40 of them in the first study.

    19:58

    And what is so interesting about Brandon Garrett’s studies is that he has documented that in these 40 cases of proven false confessions, the judge convicted the innocent based on the false confession due to the fact that the confession contained details that only the perpetrator could have known. And Brandon Garrett did one more thing.

    20:36

    He managed to document that the police and the prosecution service in 38 of those 40 cases had testified under oath that those details did not come from them. But Brandon Garrett’s studies show, like my studies of the cousin’s confessions, that the details came from the police through leading questions, among other things.

    21:04

    IF: It’s really interesting because when you think about that, we’re in 2024. Think about how interesting it would have been to have those interviews on tape.

    21:20

    If we really had them, we probably wouldn’t have been sitting here discussing these things because we would have known. And I think we can probably go even further because I think the Norwegian police at that time didn’t have training. And as you said, we were really proud of Stian Elle when he got this confession, and both you and I called him or texted him. We probably thought that was good police work. But despite that, it was accepted, but we knew deep down that these kinds of pressures, especially when they told him to write a story while he already said he didn’t do it.

    22:11

    So it was against the legislation and I would at least think that if that was on tape, probably the police would have constrained themself.

    AR: Absolutely

    IF: One thing is we can document exactly what was said. I mean, probably, there would be an effect that they would be a little bit more afraid of going that far in their manipulation of their leading questions. And it would become evident then that they had transferred the evidence to the suspect and their leading questions and the pressures and expectations.

    22:48

    But I remember we said that at that time to the legendary defence lawyer Tor Erling Staff. Because when we started the first training in Norway, and we started recording, he said: Well, I hear what you’re saying. I’m kind of happy, but I’m not really, he said. Because what will happen is that you will just move the pressure outside of the interview room. So you will do it anyway. He didn’t trust us at all.

    AR: No, he didn’t trust us. And I would say rightly so. You’re absolutely right. Interrogators like myself could not have gone as far in my pressures and in my manipulations and etcetera if there were recordings of the whole thing. That’s undoubtedly, because if the defence lawyers got hold of those tapes and they would, recording is part of the case files.

    23:56

    Well, and then had brought it to the courts, the courts would not have accepted it as evidence. So we undoubtedly would have saved a lot of errors of justice and a lot of wrongful convictions if we had introduced recording of police interviews. But it has to be mandatory recording. It can’t be the police deciding which interview to record. No, it has to be mandatory recorded. That’s number one. And #2 is that the entire interview has to be recorded.

    IF: Absolutely.

    24:45

    AR: And this famous defence lawyer objected. He was afraid that we would conduct informal talks down in the cell or the staircase up to the interview room etcetera, you know, because they didn’t trust us. So when we introduced recordings in, should we say…

    25:10

    IF: 2000, 1999?

    AR: Yeah, we made sure that we did not conduct any informal talks with the suspects prior to the interview. And in fact, we brought it into our methodology.

    IF: To ask them.

    AR: Yeah. Have you and I met before? I met you downstairs. You picked me up. OK. What did we talk about? We talked about the football game, Liverpool or whatever. And did we talk about anything else? No, no. OK. And then we introduced, and this is my third point related to how electronically recorded interviews must be: #1 the entire interview #2 – there must be no informal talks outside the formal interview and #3 the fundamental safeguards that all suspects have, must be explained on tape.

    26:28

    IF: Absolutely.

    AR: It is a highly important part of the interview. We call it the formal part.

    IF: Well, how were you empowered? How did we actually inform you about why you were here? You’re right. That’s what makes it into an interview, isn’t it? And produce the evidence. Without that, this is just a conversation.

    26:57

    But I was thinking when we were talking about documentation, because yes, one the legal side of it, but one big part here is that police officers do this despite the fact that they know it’s outright or illegal or at least bending the rules. And that’s what I really think is interesting when we did that in the 90s. We knew that we were bending the rules to get results.

    27:35

    Very often today, when we travel around, you and I have a fantastic opportunity to go and share our experiences from China to Brazil. You just came back from Suriname in South America. Just before Christmas, I was in Antigua. And what we see is that when we get into heated discussions about how to do it, they actually know that they’re breaching fundamental international conventions on human rights, and particularly the civil and political rights that are Article 14, where it’s explicitly said that you should know why you’re here.

    28:23

    You should have legal counsel and the possibility to talk to a lawyer.

    AR: Absolutely.

    IF: And you should have the right to sign it and you have the right not to incriminate yourself. And all detectives know that when we, in heated discussion, remind them of this convention that is from 1966, then all of a sudden, the discussion changes. Well, so we’re gonna play by the rules. Is that what you’re saying? Yes.

    28:58

    So that’s interesting that an important part of what we today call investigative interviewing is actually following the rules. Yeah, and I think it’s undercommunicated that the rules have been there for a long time.

    29:15

    The presumption of innocence and the right to silence are long-standing principles that go back to the early Roman Empire. And we’re still reproducing the same mistakes of a society that needs answers in difficult cases. And the police and prosecutions, as agents of that pressure, directed that pressure on that suspect because now we need someone to convict. I think you’re probably right about it a lot in your PhD thesis. It’s what we can call a noble cause corruption. Because you think that you actually convicted the right guy.

    30:09

    AR: Yes, I mean I’ve been an expert witness before the Norwegian courts quite a few times in these very difficult cases. So you’ve been in a couple of them yourself, and I’ve not come across one case in which my colleagues or the police made sure that an innocent man was convicted. They believed they had the right man. They convinced themselves. I mean, if you look back to the old techniques, they were written in 1987 in Norway. This was the first article written on police interviewing in 1987 by two highly renowned detectives and leaders within the Norwegian police.

    31:01

    And they actually wrote that when you have a suspect in front of you, you have to convince yourself that he is the guilty one. You must never lose that inner confidence that he is the perpetrator. That’s how we were taught to motivate ourselves. It was confession-driven.

    IF: It was seen as a weakness to think that someone may be innocent. Yeah, that’s not your job. No, leave that to himself or the defence lawyer or someone else. But it’s not our job. You’re not focused enough.

    AR: And as you said, this was not the way to operationalise the presumption of innocence.

    31:50

    But it was not before this kind of attitude or culture, confession culture, they called it in the UK, the cuff culture. It was not before it had created wrongful convictions after wrongful convictions in the United Kingdom, in which the government in the UK, said that enough is enough and ordered mandatory recordings of all interviews of suspects back in 1984.

    32:30

    IF: Yep. The law came in 84 and then took a couple of years to actually get it done. So I think 86 was when it actually commenced during the interview recordings.

    AR: Right. And then interesting things started to happen.

    IF: Just say what would have happened if we had this on tape all of a sudden? Yeah, they did, didn’t they?

    AR: They did. This also allowed researchers to look, listen to and give advice and start developing methodology, an alternative. Because if you take away a tool from a practitioner, in our case, that tool was manipulation; in many countries, that tool is still torture, physical torture, yes. Now if you take away a tool from a practitioner, you have to provide him or her with an alternative, an alternative they find applicable that they can use to solve crime. And that’s the paradigm shift started in the UK back in the early 1990s.

    IF: You had this legendary report.

    33:45

    We have to say it was actually ordered by the Home Office. It was John Baldwin who got the exclusive permission to actually look into 400 audio-taped interviews, he didn’t slaughter them, but he said there is absolutely no sign of any skill here. And some of the people who are regarded as the best are probably the most dangerous and say they’re playing with fire. And what these people need is not advanced psychology.

    34:23

    They said they need basic social and communication skills. I think it’s almost word by word what he said. It’s such an interesting testimony. You should think that police officers had to talk to people as a profession.

    AR: Absolutely. That started what we today know as investigative interviewing, research-based interviewing techniques founded in both human rights and social science about communication skills, how human memory works, and how you know all this. But it also in the UK needed agents of change from within the police to really, should we say, get things going and change the culture?

    IF: Yeah. You couldn’t kind of accuse the place from the outside. Of course, defence lawyers did.

    35:24

    That was more or less seen as normal,  but at that time, you know, you had Baldwin’s report 1992, but the same year or was it the year after Eric Shepherd was one of the guys that also inspired you and me and we started to read texts when we later understood there are actually text and literature and research on this. I think that’s probably one of the texts that was most interesting because he called it an ethical interview. He has brought in a very different dimension: ethics.

    36:03

    He was the one who said there is a cuff culture, meaning that you are taking with you that order and control and the use of force that the police are allowed to use if necessary in the streets. But when you’re a detective, that’s no longer your job. You are here purely to investigate with an open mind. And you shouldn’t use the same kind of controlled measures that you think you’re entitled to just because you’re a cop. And I think they’ve just messed it up.

    36:32

    And I think also Eric who, at least as far as I can see in the literature, brought in general communication skills. How should this be done then? What are the basics of interpersonal communication and he kind of opened up those doors that we’re still exploring.

    AR: Absolutely. He wrote the article Ethical Interviewing. It was a powerful article. It was highly critical towards the police. But it was so powerful that when I came back from my studies in the UK and then was given the task to develop and bring this knowledge from the UK about the research and investigative interviewing.

    37:24

    I told my bosses, my colleagues here in Norway, we need to read something, you know, we have to, we can’t only have a course. We have to have some literature. But there was nothing in Norwegian. But then I asked if I could get actually a month or so off duty to just to translate Eric Shepherd’s Ethical interviewing.

    37:55

    Because I thought that that was the most important text in order to change the mindset. Because that’s what we’re talking about. We need to change our mindset.

    IF: The change of the mindset. And what is doing this in the legal, scientifically based way? What is it really? And then I remember also you brought another document and that was the trainers manual from Merseyside.

    38:23

    How to train investigative interviewing that was a very early manual. I think it was already from 1995.

    AR: Yeah, 94 I think in Merseyside Police.

    IF: Yeah. So then, and it’s interesting to think about it now, Ray Bull, of course, he’s an absolute legend in this game.

    38:46

    And we can both be lucky enough to regard him as a dear friend.

    AR: Yes, absolutely, certainly one of the pioneers. And we already mentioned Eric Shepherd, and then, of course, you had Tom Williamson, another agent of change, agents of change from within the police.

    IF: Tom Williamson was on a high level. He was a high-ranking officer. Yeah, already early on, he went all the way to commander and did training, did academic studies just like we did and realised the need for change.

    39:17

    And he was probably brave enough to verbalise it. And I remember when we were, you and me, we were starting to criticise or at least verbalise the need for change. You at Oslo Police, me at KRIPOS. Just knowing that a guy like Tom Williamson had just done that a couple of years back and 10 years back he went exactly the same path.

    39:49

    It was so inspirational.

    AR: Absolutely.

    IF: And motivational. We felt a little bit more safe.

    AR: It gave us confidence. It gave us confidence when the UK had, you know, changed its entire police force and introduced mandatory recording of all suspects interviews. And it gave us confidence that that was the right way forward.

    IF: Recording, training all detectives or actually all police officers were trained.

    40:19

    Exactly the same fundamental methods, not too advanced, no, but enough to take you a long way. Fundamental skills you have to practise and practise again, and it’s not advanced psychology. The majority of officers need those practical skills.

    40:43

    I remember one of the most rewarding moments was in 2006 when we were actually invited to the first world conference on interviewing in Europe where we were invited to speak. That was a big moment. And Tom Williamson was the organiser.

    AR: Yeah, he was.

    IF: And meeting him for you and me was a big thing. Yeah, at least it was for me.

    AR: Of course, of course. And for some reason, probably the paper that we had handed in, describing the talk we were going to hold, we were actually put on the main stage, the huge auditorium at the university.

    41:30

    I was so nervous.

    IF: And in English, we both had done our masters in England at the time, but still giving a lecture to such an audience. And on top of that, after the lecture, he asked us to do a book chapter in his coming book.

    AR: Tom Williamson came almost running towards us after the presentation that we had given and, and said you guys have to take part in the book and we did.

    42:04

    And today that paradigm shift is now thanks to the cooperation, I would definitely say between the Norwegian Police and the Norwegian Centre for Human Rights, because at a certain point in our career, we got engaged with the Norwegian Centre for Human Rights because they have been travelling around the world telling the police what not to do. Don’t do this, don’t do that.

    42:36

    If you do that, you will be punished. But I think one of their researchers listened to our lectures here in Norway and then they realised that this is the alternative. This is how to actually do it. And that’s 15 years ago. And we haven’t been home since. And the testimony that we can bring from Norway that this is the way forward. Because if you talk to Norwegian police officers today, police officers had experience before investigative interviewing and electronic recording of the entire interview and after the introduction of it.

    43:20

    And ask them today, what do you think? Because there were colleagues that were sceptical, of course, not only to the new methodology, but certainly also to recording: Why should we record this? Can’t we trust the police anymore, etcetera, etcetera?

    IF: It was seen as the end of interviews.

    AR: Yeah, it was. It was by some, definitely by many. But when you ask police officers today, none of them and I feel quite confident, none of them wants to go back to the old system without recording. You remember how it was to stand in the big trials in the courts as one of the main witnesses for the prosecution and have nothing but a written paper to back up your argument. Today testifying in court with electronic recording of the entire session is a different world.

    44:29

    And, of course, you have to be professional.

    IF: It’s a daylight test. You know, the way you do your job and it makes you probably less reluctant to actually prepare what you’re doing. Plan it, and do it in the best way as you actually can because you know that one day, some people might actually look into this.

    AR: And the other thing is that there were colleagues, police officers who were sceptical, those who were against interviewing, they said that, as you said, it was seen as the end of interviewing. And one of the arguments or beliefs was that the suspect is never going to talk to us now. We’re never going to get any confessions now with the microphones and the cameras, etcetera. They will hamper the communication. But it didn’t.

    IF: Four or five years after we started doing this, or probably even quicker, the prosecutors came and said, hey, guys, you’re getting too much information. So they kind of had to stop the wave of information hitting them.

    45:49

    And rightly so, because we were documenting. All of a sudden, we understood how effective this tool was. And how much information there’s actually there and how much information we have stopped while using the close question, the confession focus and typing as you go. But why did Tom Williamson really want us to do that lecture? And why did he want us to do that book chapter? Because there was also something that we brought along that the Peace model didn’t have. It was a different way of dealing with evidence evaluation.

    46:35

    Because we were actually evaluating evidence in a very different way than our colleagues and ourselves indeed had done in the past. So instead of just looking for things that confirmed the guilt, we were now actively, and that’s the model we picked up in Sweden. We later found out that it stems from a professor in law who’s seen how the Supreme Court in Sweden actually argue when they say that this guy should be acquitted or not. So what does the expression mean beyond a reasonable doubt? And he said it means that when you have to test whether there are any other stories or hypotheses that can explain the same evidence.

    47:25

    And if there aren’t, and if you now can rule them out, then you might convict. But if there are any other stories or ideas around how this evidence might have arisen, then there is doubt, and the defendant should be acquitted.

    AR: Absolutely.

    IF: So that’s the paradigm shift. I think also that we were lucky enough to bring to England, at least at that time. Over time you and me, we’re not just dealing with interviews anymore.

    48:06

    It’s more about how to think like a detective and how to evaluate evidence. So that’s the journey we’ve been lucky enough to not only be passengers, we’ve been in the front seat and rightly so with a lot of other very, very good colleagues from both Oslo Police and KRIPOS and different passes in the Norwegian police. We probably have changed much more than just interviewing.

    AR: Ohh yes, absolutely. We changed the mindset of the detectives, and of course, later on, I did my PhD in errors of justice. And identifying what was the underlying cause of all these errors of justice. Well, you know, these wrongful convictions. It took me 2-3 years into the reading of the literature. Then I realised it was due to cognitive biases. It was tunnel vision. It was confirmation bias. But I was finished with my PhD.

    49:08

    So that was my conclusion. And then you started your PhD and started right there and did your PhD on decision-making. But it started with interviewing, you know, going from confession orientated, which is confirmative, which is very dangerous. I mean, and as you with the PhD in decision making, you know, what does that do to your methodology and your thinking and evaluation of evidence? If your mindset is to confirm your hypothesis?

    49:39

    IF: And it’s interesting though, that I think we would probably put down the landing gear now for this conversation because we’re arriving at least to the first milestone there. We can say that. That’s why it’s called investigative interviewing. Your job is to investigate. Find your information. You can actually leave it to someone else to conclude. That has never been your job as an officer and never will be.

    AR: So research and human rights go hand in hand.

    50:09

    And then you have technology, as we’ve also mentioned, and what an exciting future we’re headed towards. I mean, one thing is the electronic recording of the entire session and doing it safely, etcetera. It should be mandatory all over the world and I’m quite sure it will at a certain point. But then you have speech-to-text and accurate summaries.

    50:40

    IF: No, it’s exciting, but hopefully, it will be taken in. As you said, you found towards the end of your PhD that the common mistake here is that we’re simplifying it. We’re just taking in one solution. It’s caused by a cognitive function that just boils down to what I can cope with. Now, what we are recommending is to cope with complexity.

    51:10

    We take in all the possible explanations. And we’re supposed to check that against all possible evidence. So, of course, that level of complexity requires something more than the human brain. Then we do need tools that can, as you said, gather exactly all the information documented but also do cross-checking for us, maybe come up with some links. In that case, over there, there was someone with the same car, or they had a similar modus operandi.

    51:46

    They did it the same way… Is that something you should track? Give you the leads that help you handle this complexity, and probably break it down so that you can chunk it into evidence topics. And so I think that where we are now, we know what to do, but we need technological help, how to do it better where our brains can’t cope with it. We need a tool not to make conclusions for us but to help us make better decisions.

    52:16

    AR: Yes, absolutely. We just started, and the direction is pointed towards scientific research and technological development. We’re just at the beginning. Sometimes, we talk about medicine. I mean, it’s not that long ago it was dangerous to be at a hospital, you know, because the poor doctors didn’t have methodology or equipment or knowledge. And that’s where the diseases were, you know, and look at today, how have they advanced through science, through methodology.

    53:11

    IF: interpretation of evidence.

    AR: And of course, electronic devices that can help you do your job, document and do it right.

    IF: And knowledge sharing, not to mention one of the articles we’ve written: If the police knew what the police know, we would have solved almost all the cases. So it will be interesting to see where this will lead in the future.

    AR: Absolutely.

    IF: But that is another episode.

    Read more

    June 24, 2024
  • How to plan a Child or Vulnerable Witness Interview Suite

    How to plan a Child or Vulnerable Witness Interview Suite

    eBook: Planning a Child or Vulnerable Witness Interview Suite

    Fill out the form to get access to the eBook.

    This guide aims to explore the best practices for creating the setting for conducting and recording investigative interviews with children and vulnerable witnesses considering the delicate nature of their experiences. 

    From choosing the ideal room and its layout, to selecting the appropriate audio and video equipment, every detail matters. By taking these aspects into consideration, we can ensure a successful outcome for all parties involved while maintaining the utmost sensitivity and professionalism while achieving best evidence.

    In this eBook you can learn:

    • How to craft the ideal investigative interview space
    • How to ensure the right audio environment for investigative interviews
    • How to secure clear and comprehensive evidence from your audio recording
    • How to ensure complete coverage and clarity from your video recording
    • What to keep in mind when choosing recorders for evidence collection

    For investigators, legal professionals, social workers, and anyone involved in these interviews, understanding the importance of the environment and the technology used is crucial.

    About the author

    For almost 40 years, Jeff Horn has been working in close collaboration with Police and other law enforcement establishments internationally, and Jeff has developed a deep understanding of the challenges when creating best evidence during investigative interviews. 

    In this eBook he is sharing his insights on how to plan and set up a child and vulnerable victim interview suite, while acknowledging the early work of those that introduced investigative interviewing within the UK home office which led the way.

    This eBook is fact checked by Becky Milne, Professor of Forensic Psychology, University of Portsmouth, UK.

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    June 20, 2024
  • Webinar with Shawnna von Blixen-Finecke

    Webinar with Shawnna von Blixen-Finecke

    Webinar with Shawnna von Blixen-Finecke

    Recommendation on Forensic Child Interviewing

    Fill out the form to watch the webinar.
 Please fill in all required fields (*) before submitting your inquiry.

    We spoke with Shawnna von Blixen-Finecke, Adviser at the Council of the Baltic Sea States and Coordinator of the Barnahus Network about transformative approaches to forensic child interviewing and the role of the Barnahus Network and Promise in child protection.

    In this webinar, Shawnna discussed:

    • The concept and mission of the Barnahus Network.
    • The unique features of the Barnahus model.
    • The use of evidence-based interview methods to empower children to share their experiences fully.
    • Efforts to address the needs of Ukrainian children affected by war crimes.

    Discover, how these specialized techniques and settings make a significant impact on the lives of children and the effectiveness of child investigations.

    About Shawnna von Blixen-Finecke

    An Adviser at the Council of the Baltic Sea States, Shawnna von Blixen-Finecke coordinates the PROMISE Barnahus Network – a European network of child rights professionals.

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    June 13, 2024
  • Redfish Australia

    Redfish Australia

    Redfish: a trusted partner in Australia

    We are proud to highlight our partnership with Redfish Technologies Pty Ltd, an innovative Australian based company that specialises in digital recording and high level AV integration and implementation. Together, we have been delivering cutting-edge recording solutions to law enforcement agencies across Australia. In this blog post, we shed light on the remarkable work that Redfish Technologies does and how our collaboration is transforming the way evidence is gathered and managed.

    Redfish: A Trusted Partner in Australia

    Summary

    • Expertise and innovation: Redfish Technologies excels in delivering high-grade digital recording and presentation solutions for law enforcement, specialising in complex environments like Child Abuse Investigation Teams (CAIT). Their customer-centric approach ensures tailored, effective solutions using cutting-edge audio-visual technologies.
    • Installation best practices: With extensive experience in designing and installing interview suites, Redfish Technologies has developed best practices for capturing high-quality evidence. Their installations focus on reducing trauma for vulnerable and intimidated witnesses, ensuring the achievement of best evidence (ABE).
    • Collaborative successes: In partnership with Davidhorn, Redfish Technologies has significantly impacted Australian law enforcement, notably installing 120 interview recorders. Their comprehensive offerings include fixed installations, portable recorders, mobile apps, and centralized server solutions, enhancing evidence management and collection.
    Read more

    Expertise in complex environments

    Redfish Technologies has been instrumental in delivering investigative interview installations across the law enforcement industry, with a successful record of project implementation that brings together a wide range of client demands using Davidhorn applications and new cutting edge audio-visual technologies, creating high grade digital recording and presentation solutions. Redfish pride themselves in clearly understanding a client’s requirements and delivering an effective solution that meets the client’s desired goals. Their seasoned experience in delivering interview, and suspect suites, particularly for CAIT (Child Abuse Investigation Teams) has been invaluable.

    Innovative solutions

    They are well-known for being customer centric and innovative, their expertise extends to all types of current, proven, AV and recording technologies. This ensures that whatever the a clients specific needs may be—from courtrooms and tribunals to law enforcement agencies—Redfish Technologies has a solution tailored to fit.

    Installation best practices

    Redfish Technologies has through their client collaboration and design/installation work gained extensive experience regarding the specific requirements of a wide range of different interview settings. From our experience, partners which are working as closely with customers as Redfish Technologies do, have developed best practices on capturing high-quality evidence. This is particularly important when it comes to installation of interview suites for vulnerable and intimidated witnesses which can help reduce the trauma often relived when a witness is going through investigations and court hearings. Achieving best evidence (ABE) when recording investigative interviews is therefore essential and can only be consistently gained when interview suites are carefully planned and installed with this objective in mind.


    Collaborative successes

    Partnering with law enforcement

    Our joint ventures have notably made an impact in Australian law enforcement. One such example was the collaboration with an Australian police force where Redfish Technologies successfully installed 120 interview recorders with associated audio-visual support technologies alongside our digital evidence management solution.

    Comprehensive offerings

    These projects provided an all-encompassing approach that included fixed installations for suspect and ABE suites with focus on the specific requirements of CAIT teams. The provision also included portable recorders, mobile apps, and a centralised server solution to manage all the collected evidence seamlessly.

    Conclusion

    Our partnership with Redfish Technologies is a testament to the great work they do in technical and AV realms. It is an honor for us that they have chosen to deliver our state-of-the-art recording solutions to Australian law enforcement agencies. We are confident that together, we will continue to make strides in the industry, ensuring the highest quality of evidence collection and management for years to come.

    We look forward to further strengthening our collaboration and providing top-notch solutions for capturing and managing crucial evidence in diverse settings. Thank you, Redfish Technologies, for being more than just a vendor—a true partner in justice.

    Related products

    • Fixed Recorder

      Fixed HD recorder for high security interview rooms.

    • Capture

      Mobile app recorder for capturing evidence on the go.


    • Ark Interview Management

      Receive, monitor, and keep evidence throughout its lifetime.

    June 18, 2024
  • Schleswig-Holstein Police

    Schleswig-Holstein Police

    Schleswig-Holstein Police:
    redefining victim interviewing

    With a palpable dedication to the victims, the team in Schleswig-Holstein embarked on a mission.

    Summary

    • Read how the transformation in sexual crimes victim support in Schleswig-Holstein police was carried out through:
    • Innovative victim interview support: To transform, the team working with sexual violence victims were emphasising victim-centric workflows, implemented audio-visual recorded interviews to minimise trauma, and have been pioneering specialised training for officers handling sexual crimes.
    • Technology and legal transformation: A key part of the transformation was the implementation of court-proof interview tools, alignment with legal changes like §58a StPO, and future vision for centralised data management to ensure more efficient and fair judicial procedures.
    • Leading example for Germany: Schleswig-Holstein’s combination of dedicated civil servants, innovative technology, and legal compliance sets a benchmark for victim protection and has the potential to influence other regions in supporting victims of sexual offenses.

    Their primary objective?

    To ensure that the entire process, from initial police involvement to the final decision of the judge, remained centered on the victims. They sought to improve the collection of evidence, streamline the process and eliminate the technological challenges.

    What they achieved in Schleswig-Holstein was nothing short of revolutionary. It all began over 25 years ago with the audio-documented investigative interview. Today such interviews are recorded audio-visually everywhere. They devised an approach built on international best practices that both protected victims and improved evidence collection through interviewing methodology. This approach has proven itself and can serve as an example for other police forces in the Federal Republic of Germany to improve the care of victims during the interviewing process.


    “The first step to a good interview is to record it. We were looking for a company that could help us with that. A contact recommended Davidhorn (previous Indico Systems) in 2012 and it turned out to be a great fit for us. We managed to push our investigation operations to another level. We’ve worked with them ever since.”
    Uwe Keller
    ex-Police Schleswig-Holstein

    Central to this new approach was a major shift in interviewing techniques. Recording interviews and employing investigative interviewing methodologies have been game-changers, reducing the number of times victims have to recount their trauma.

    Their pursuit of technological solutions led the police of Schleswig-Holstein to Davidhorn in 2010. The challenge? Finding a technical way of documenting court-proof interviews in order to prevent multiple interviews by the police.

    This transformation wasn’t initially triggered by a change in law or official directive. Instead, it was the result of individuals within the police force driven by passion, determination, and a desire to prioritise the victim’s perspective. Inspired by the Danish police and their practices, they wanted to bring the same standards to Schleswig-Holstein, especially in handling sexual crimes. The goal? Modify the workflows to give investigations the most effective start. A good initial interview is the key to subsequent investigations and measures.

    The collaboration with Davidhorn started with just three test recording sets. This number has increased over the years and is now available for all sex crime teams in the 26 criminal police departments in Schleswig-Holstein.

    A legal change in 2019, affecting interviewing protocols for suspected juveniles and suspects in homicide cases, led to expanding of the system and the acquisition of more interview kits. Now, Schleswig-Holstein boasts around 60 of these tools. For the team that primarily works with sexual crimes, portable solutions have proven invaluable.

    However, the Schleswig-Holstein police envisions the future with a centralized server solution that could eliminate the need to send interview CDs across the country – a process that is both time-consuming and prone to errors. These tech solutions could save time and human resources in the future by offering an automatic transcription function “Speech to Text” and AI-supported summaries of interviews.

    Shaping the new paradigm: victim-centric workflows

    The new approach is anchored in a pivotal first step: conducting a well-documented interview. The intent? To make a video interview available to those involved in the process, which saves the victim from having to be interviewed again in court so that they don’t have to relive the trauma. A practice that since 2019 has been a legal requirement in Germany.

    The practice proved that such an interview, which avoids a main hearing, makes sense at the end of the police measures when all facts are determined and established. Recorded initial police interviews are therefore still being carried out.

    In this respect, Schleswig-Holstein stands out. With approximately 1,200 interviews conducted annually, it is ahead of the curve compared to some other regions.

    In addition to altering their interviewing practices, the team in Schleswig-Holstein has also compiled a handbook of best practices for investigative interviews involving victims of sexual crimes. This resource serves as an invaluable tool for all colleagues within the region who work with these types of cases.

    This handbook has become something of an “internal law” within the police force, and its influence extends beyond Schleswig-Holstein. In the past, it was shared with the police in Slovenia, Hamburg, Berlin/Brandenburg and Lower Saxony, among others.

    The task force driving these best practices for dealing with victims of sexual crimes consists of just seven people: an officer from the police academy, two female prosecutors, three female investigators, and a press secretary who has previously worked with sex crime cases. They are the “guardians” of these standards across all of Schleswig-Holstein.

    Conscious and sensitive treatment of victims is at the core of their mission, emphasizing the importance of recording interviews as early as possible in the process. This prompt action, when someone comes to the police to report a sexual crime, minimizes the need for the victim to repeatedly relive their trauma by retelling their experiences.

    The transformation was the result of individuals within the police force driven by passion, determination, and a desire to prioritise the victim’s perspective.

    Shaping the new paradigm: victim-pioneering practices: Schleswig-Holstein’s progressive approach

    Schleswig-Holstein has truly pioneered the shift towards this new mindset. The game-changer was planning a coordinated effort with all litigants to introduce recorded interviews into trials. Without their consent, the endeavor wouldn’t have stood a chance. It’s been a journey hand in hand with attorneys, prosecutors and judges, fostering an environment in which they too saw the benefits of this more compassionate approach.

    Specifically in the domain of sexual crimes, the region employs specially trained officers. Out of 26 departments in Schleswig-Holstein, around 85 officers have specialized training in sexual crimes. The majority of these officers devote their work exclusively to such cases.

    Even before 2019, judges in Schleswig-Holstein began incorporating recorded interviews into their proceedings, even without a legal obligation to do so. However, since 2019, it’s become a legal requirement.

    Notably, the opening of the first “Childhood-House” in Flensburg (German only) now follows the efforts to protect the Schleswig-Holstein victims and vulnerable witnesses. This institution, inspired by the Swedish “Barnahus” project, serves as a benchmark for the rest of the country. Ambitious plans are afoot to expand and introduce more of suchcenters in Itzehoe, Lübeck, and Kiel.

    Envisioning change: towards unified and secure data sovereignty

    The German judicial system, consisting of the police, public prosecutors, lawyers and courts, works a little differently than in other countries. One significant factor is the question of who retains ownership of the case documents. Uwe Keller, a former officer from Schleswig-Holstein who worked on implementing these systems, considers a server solution – where data is stored locally within the area of responsibility of the public prosecutor’s office – to be a good fit for their needs. He emphasises that this solution ensures complete data sovereignty for both interviews and metadata.

    In Germany, there’s a legal framework called the “Criminal Procedure Code” (StPO), which regulates how the police, public prosecutors, lawyers and judges should work together. A newly introduced paragraph, §58a StPO, specifically addresses the recording of investigative interviews. Davidhorn’s solutions fully respect these legal requirements and provide easy-to-use tools that ensure an accurate representation of events.

    Roughly 15-20 years ago, implementing these changes was not an easy task. But now, with the invaluable lessons learned from previous efforts, the pace of change is accelerating. The simplification of data management will make the workflow simpler and safer for both institutions and victims.

    Davidhorn: a valuable ally in revolutionising police work

    From the lens of a victim, the Schleswig-Holstein police endeavored to forge better evidence and develop a superior process. Technological hurdles were of course part of the equation but were managed brilliantly by the parties involved. Together with Davidhorn they had to consider what specific requirements needed to be met and how the best tools could be used to address those requirements.

    Davidhorn was a key partner in this process. The collaboration started with just three test sets and has expanded over time to include all sexual crime teams in Schleswig-Holstein. Their solutions help to ensure that victims of sexual offenses are treated appropriately and with care.

    Still, it’s crucial to remember that even the most advanced technology can only play a supportive role in investigative interviews. The key lies in adopting the right mindset, process, and procedures. Luckily, Davidhorn also provides the appropriate solutions in this regard. Police officers are the first point of contact, but if they’re unsure how to react, no progress can be made. They need to know how to respond effectively and appropriately – another area where Davidhorn’s expertise comes into play.

    The combination of dedicated civil servants, specialised prosecutors and attorneys, cooperative judges and innovative technological solutions has certainly put Schleswig-Holstein at the forefront of victim protection in Germany. This progressive approach has the potential to be adapted and further developed throughout Germany in order to improve support for victims of sexual offenses and to make the judicial system more transparent and fairer overall.

    Written by: Marta Hopfer-Gilles 

    (Chat GPT was used while creating this blog) 

    Related products

    • Fixed Recorder

      Fixed HD recorder for high security interview rooms.

    • Capture

      Mobile app recorder for capturing evidence on the go.


    • Portable Recorder

      Lightweight, PACE-compliant interview recorder for any setting.

    June 13, 2024
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